How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for plumbing leak repair
Clear ✕All 86 Google reviews tagged “Plumbing leak repair” · showing 80
We had a gas leak & Legacy Plumbing came & fixed it within a day. Thank you to Eric Humpreys and Jonathan O’Dell for their great service. A new water heater was also installed. We appreciate their efficiency and hard work!
Great work, will use again. Jason Lickfeldt and Nash were on time, listened to my issues and diagnosed the problem accurately the first time. They then got to work repairing the problem and suggesting other minor things along the way with a good eye for detail. They even were able to minimize the damage during…
Always 100% professional, honest, and upfront with their pricing. Every time I have had them out, the technician tries everything possible to save me money on the service. They do solid work all around.
Joey was on time, very professional, pleasant, and did an excellent, thorough job in fixing our problem. We highly recommend Legacy Plumbing and Joey in particular.
A++++ experience! The whole team was awesome! Proactive, honest, transparent, and results focused. Appreciated their on-line reservations portal… easy Appreciated their ability to accommodate a sane day appointment.
My kitchen faucet pipe broke off last night and nearly flooded our home. When I called they were able to provide me a rough estimate and came out within the hour of me calling. Jacob did an amazing job fixed it perfectly and even found another issue that he was able to also repair before it became a bigger problem.…
Craig from Legacy Plumbing was an expert and very friendly, and communicated every step along the way.
My property had gas leak. Ramone Smothers and his crew from Legacy plumbing did superb job. They detected the leak and fix the issue at the same day. They also communicate the repair price transparently and price is fair. We are very happy with their jobs
Their team was exceptionally helpful with my faucet leak as well as another issue I was having! Very respectful and efficient.
Legacy replaced/installed 4 master bath faucets and updated our shut- off valves for us. From beginning to completion, Legacy Plumbing was professional, personable, approachable, willing to take time to explain things, and had reasonable prices. Other plumbing companies required a home visit for an estimate.…
Helped me found the water leak and got it fixed. Very professional and friendly. Explained everything clearly. Definitely recommended to others!
Our experience with Legacy Plumbing was outstanding from the start, from booking the service, upfront pricing, communication before arrival and repairing the leak. Brandon found the cause of our leak when another company could not, educated us every step of the way and was very professional. I will never need to ask around for a plumbing service again.
Adam came out to my house within the hour that I called and identified my issue. Snaked my drain and showed me the camera of my pipes. I asked him to swap a valve inside after and everything went smooth and reasonably priced. Very happy with my experience with legacy plumbing.
Hands down THE best plumbing company that I have dealt with in my 24 years as a realtor! Incredibly responsive, professional, and always on time. They keep you apprised of the status throughout the process and even send a bio on the service professional that is coming to do your service. Over the top customer…
Luke gave me updates during the process. Thanks!
These guys are SO GOOD AT WHAT THEY DO! Big shout out to our plumber, Sheldon! He has taken care of the pipes in 2 of our homes and has delivered quality work every time. ☺️ Thank you guys for making this process smooth and easy for us. We booked our appointment online, received a confirmation call, and the…
Don’t hire any technician from this company. The technician isn’t interested to solve the problem we have, rather will try to fix / sell services that he is capable of doing. He was young, rudimentary and argumentative. I tried not to be arrogant.. but he tried to justify and defend his actions by pretending he was…
Can always count on Legacy Plumbing to do a great job at a fair price..usually come out same day or next day too. Ben is great.
Great service and great techian. Nancy and Nick made my service experience extremely easy. Nick explained the services I would need and Nancy patiently took care of the financing. This is my third service with Legacy. Always helpful and professional.
Benjamin and Cameron were fantastic! Efficient and professional. I highly recommend Legacy for any plumbing repairs.
Henry Nichol was awesome!! Very thorough & helpful and super courteous. Did a great job diagnosing the issue (specific duct clogged), and provided options to mitigate. The related parts got replaced in an efficient/ fast manner etc.. Thanks Henry - happy customer/experience !
Matt and his team did a great job, they were pros and really helped us solve a couple of problems - I will use Legacy Plumbing for future plumbing services
On time and identified the leaks under the sink. Made needed repairs. Craig the technician was polite knowledgeable, and explained everything and easy to understand terms.
Eric was very throrough, efficient and knowledgeable!
Hubert and Brandon were excellent. They repaired my slab leak using a pass through and I was very happy with the work.
We were so happy with the work that Robbie provided to us on our mother's home. They arrived promptly the next day after I called for an appointment, very informative during the work being performed and explained in great detail how they would fix our plumbing issue. Highly recommend Robbie with Legacy Plumbing.
Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!
Nicholas was Very knowledgeable about the leak and options for repair. The work was done promptly, even working around a down pour. I would recommend this group for your underground water needs .
My technician, Robbie Parton, was very knowledgeable and helpful in determining what our problem was.
Had a leak, they found it under my driveway and used an innovative approach to get it fixed without tearing things up. Great job!
Excellent service—they came on time and explained what needed to be done throughly. We appreciated their hard work and professionalism to get the job done.
Luke and Jacob came to replace a water shut-off valve in our bathroom, and I couldn’t be more impressed with their service. Not only did they do an excellent job completing the repair efficiently, but they were also incredibly friendly, professional, and informative throughout the process. They took the time to…
Timely….efficient…fixed problem !
Set the appointment for a plumber to replace Delta shower cartridge with Legacy Plumbing. Tradesman plumber Travis showed up on time, polite and professional. He was informative with the details of the job and up front pricing. We had one bad cartridge, and two other showers with the same cartridge, so we chose to…
Sheldon assisted with a toilet pipe leak. Everything was resolved quickly and with ease. Thank you!
Great experience with the company, the plumber (Sheldon) and how they managed the process to fix a potentially dangerous leak in our house.
Thank you to Tyler and Ben from Legacy Plumbing for fast and professional service with fixing a leak. Great communication and would highly recommend!
Repaired a kitchen faucet and sink drain, as well as replaced the stopper in our whirlpool tub. Hubert make excellent suggestions on repair options and did not try to upsell expensive additions. He was very professional and thorough.
I live in a 67 year old pier and beam house.Wayne Pierce and Cameron Smith came to my house to repair a water leak and complete replacement of a cast iron sewer system under my house. The water leak had been going a month before I discovered it with 100,000 gallons of water running under the house. Water bill was…
I can’t say enough good things about Legacy Plumbing. I’ve relied on them for years, and they are consistently honest and trustworthy — which is hard to find. Wayne and Cameron are true professionals: efficient, thorough, and excellent communicators who explain the issue and options clearly. The work is always top…
I have used Legacy Plumbing multiple times for water heater replacement and a bunch of minor fixes. They are extremely knowledgeable and professional. The quality of work is exceptional. Cannot say enough positive things about the plumber Jake Hess. He explains everything clearly and works with you to come up…
Called Legacy Plumbing 10 minutes before closing with a water leak at the house shut off point, and was able to have Joey come out in the morning the next day. Joey did an amazing job on the repairs and answered all my questions about the repairs and also general questions not related to the repairs. It was the…
A sewer break was found during a home inspection. I called Legacy Plumbing. They were here a day later, located the break, dug it up, repaired it, had the city inspect it and covered it back up. All in 3 days. I would highly recommend this company. They are fast, fair and professional. Mitchell was the rep I dealt…
I was very pleased with my experience with Legacy plumbing. They were up front with pricing structure and their technicians Luke and Ben were very thorough explaining the potential issues as well as offering good solutions. In addition the quality of their work was very good. I would highly recommend them.
Tyler and Kaden did a great job with our slab leak reroute. Total cost was less than estimate. Explained everything every step along the way. Minimal, clean, and neat access through the drywall.
Daniel was polite and able to quickly repair the loose faucet handles and the leaking toilet.
Nicholas did a great job. He fixed my leak problem quickly and made sure to explain everything in detail. Awesome job!!
Wayne and Camaron are the best!! We had a water leak and Wayne came over the next morning. Within a day, they were excavating and found the leak. This was on a Friday so Wayne showed us how we could still have hot water to get through the weekend. He was there Monday morning with Camaron to fix the leak. He…
We are return customers. Came to address a leak in the laundry room. They found and fixed the problem quickly and at a good price.
Joey was friendly and knowledgeable. Arrived within the scheduled window. He used videos and photos to show us the problems and gave of us multiple options for repairs.
Jakob was very professional and did a great job! I thought I needed all my hose faucets replaced and after checking all of them he only replaced one that was needed. His honesty saved me $$$
Eric is an experienced and very nice. He told me all possible reasons of water leaking with our water shut-off valve. And then skillfully made 2 valves replacement. Thank you, Eric!
More than satisfied with this company. Joey was great. I had a very small water stain on bathroom ceiling. After putting it off for a month I decided it was time to deal with it. Found the leak in attic and realized it was beyond my skill set so called them and they were able to come out same day. Provided fully…
They saved Thanksgiving! With 26 people at my house, a valve broke under my sink. Brandon came out, fixed it and my family barely noticed it was done so quickly! I will be forever grateful. I don’t know why plumbing always breaks on the holidays but thank you Legacy Plumbing for your speedy and friendly service.
Had Rocky come out and service a small leak we were experiencing. He was quick detailed in his approach and solved the issue. I have and will continue to use legacy plumbing for all services the provide as they are a first class company. Have never had an issue with any tech and always appreciate their thoroughness.…
On time, excellent service, quality repair.
Robbie and team did a great job! So considerate and great attention to detail! Thank you for a job well done!
I highly recommend Legacy Plumbing! I contacted them on a Sunday, had an appointment set up for the next day. Nicholas, the technician was on time, very nice, clean, polite and efficient. He managed to reduce the price for me as it was a small job, and he left within the hour with a clean job site and no more leak.…
We are very pleased with the service received for a hot water slab leak : Mitchell Mosley came for a first inspection , proposed the repair options and approach with the associated price. The chosen plan has been executed as agreed. We especially appreciated the transparency during the process, the notifications…
Jacob was my plumbing technician he was prompt, professional, and organized he was in and out he did a awesome job i give Jacob and legacy plumbing 5⭐️⭐️⭐️⭐️⭐️if your in the McKinney TX Dallas area i Recommend Legacy Plumbing for all your plumbing needs. THANKS JACOB
Friendly and informative. Was an easy fix! Just needed a pipe glued!
Young man Arrived on time. Professional knowledgeable, and executed with his job perfectly. From soup to nuts I couldn’t be happier. Well done.!
Legacy Plumbing and Joey Lopez did an excellent job updating our indoor plumbing and installing a new hot water heater for us. Excellent service. A++ highly recommend!
Outstanding service at a very fair and reasonable price sums up my first ever experience with Legacy Plumbing! When I called the company, Sarah was my first point of contact. She was warm, friendly and very professional in the timely scheduling of my service and in the efficient gathering of information that might…
I had a great experience with Legacy Plumbing last week when Adam and Daniel came out to fix a leak at our foundation near the flower bed. They found the problem quickly and carefully exposed the pinhole leak. They rebuilt the water box to make sure we had a reliable shut-off valve and replaced the old pipes with…
Great technician with excellent communication skills. Extremely honest and thorough. So different from most tradespeople. Will definitely recommend to others.
The technicians were very polite, knowledgeable, and cleaned up well afterwards.
Huge thanks to Jake Hess for expertly fixing our underground pipe leak. He found the problem quickly, did the repair with minimal mess, and was very professional. The price was fair and the work was flawless. Highly recommend asking for him specifically! Your team was professional, clean, and respectful of our…
First time hiring Legacy Plumbing. Quick response to my query about repair work and set up appointment for next day service. Plumber Jeremy called and arrived earlier than expected, a plus. Diagnosed the problem and the fix and reasonable cost. Repair was fast efficient and professional. Legacy Plumbing is on my list for future plumbing services.
Joey was on time. Madequick work of the repair. Very professional employee! Left the place clean. Will definitely use you again!
I had a great experience with Sheldon. He came to fix a kitchen sink trash disposal which he did quickly. He said he had some extra time and asked if he could help with anything else. He helped with some other minor issues around the house and then I mentioned that the bathroom off the kitchen and the hallway…
Highly recommend Legacy Plumbing! We had a main line water leak and called Legacy Plumbing because of the great reviews on Google and Yelp. During our initial call we were greeted by a very nice person who said they would try to get someone to help us today but it might be the next day. This was fine because the…
I had a hot water line leak under the slab. Matthew at Legacy Plumbing did an excellent job on the repair rerouting the line. The entire process from the initial call to work completion was smooth and efficient with no friction at all. Pleasant personalities, friendly and they took however much time we needed to…
Wayne and Mitchell are awesome! In and out in 3.5 hrs, and just did an outstanding job. Slab leak was detected in the hot water line. One plumber (not legacy) said they’d have to dig the foundation, and another (not legacy) said they would reroute the pipe through the attic. While the second option sounded ok, there…
Kelly and Ramone were very transparent, diligent and friendly. Showed up on time and kept me informed every step of the way. Very courteous and cleaned up after themselves so as not to leave a mess. Wonderful guys. Will definitely call them again for any problems in the future!
I received an estimate of $5,700.00 from another company to tunnel under our house and repair a hot water pipe break. Legacy Plumbing said no tunneling would be required because the leak is in the wall. Bottom line: Legacy Plumbing did the job for over $5,000.00 less! I should have called them first and will do…
I cant even come up with words to describe the excellent level of service I have received from this company over the last 2 years. They are always willing to answer simple questions for me when I call and if someone doesn't know the answer, they find it out and call me right back. Truly a company that puts the…
Called them on Tuesday, scheduled for them to come out Friday, they had an earlier availability and came out Thursday morning. They arrived on time, explained all possible options, and completed the outdoor faucet fix in an hour. 10/10 would use again. Affordable and knowledgeable. Thank you!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
