Experts Reviews · Company report
Legacy Plumbing & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Legacy Plumbing & Electric

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Plumbing & Electric is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Plumbing & Electric is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Plumbing & Electric is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Legacy Plumbing & Electric for 8 kinds of job.

Legacy Plumbing & Electric for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.160
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 160 Google reviews tagged “Plumbing pipe repair” · showing 20

Dung4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We had a gas leak & Legacy Plumbing came & fixed it within a day. Thank you to Eric Humpreys and Jonathan O’Dell for their great service. A new water heater was also installed. We appreciate their efficiency and hard work!

Paid $2,000+Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Legacy plumbing came to my home today for an emergency pipe/ water issue. They were professional and thorough and did an excellent job diagnosing my issue. They repaired what they could do. And will be coming back next week to complete the problem. Very satisfied customer. Would absolutely recommend their services! Thank-you

Paid $600–800Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Falcon15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

First time customer. Very pleased. Professional, courteous service.

Plumbing pipe repair
DonaldLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great work, will use again. Jason Lickfeldt and Nash were on time, listened to my issues and diagnosed the problem accurately the first time. They then got to work repairing the problem and suggesting other minor things along the way with a good eye for detail. They even were able to minimize the damage during…

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jake explained services and was very complete in his appraisal of the problem and offered a satisfactory solution. We are very satisfied

Paid $600–800Reasonable pricePlumbing pipe repair
Teresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eric and his team from Legacy plumbing was very honest and knowledgeable. They did a great job . Eric explained everything to me very clearly and went beyond and above to complete the work. I am very pleased with Legacy plumbing.

Paid $600–800Reasonable pricePlumbing pipe repair
Lee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent response time and Joey was very professional. Came up with what I think will be a permanent solution. Fixed the issue in just under 2 hours. I will use Legacy and request Joey again if we have another plumbing problem!

Paid $700–800Not surePlumbing pipe repairOutdoor plumbing system repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My kitchen faucet pipe broke off last night and nearly flooded our home. When I called they were able to provide me a rough estimate and came out within the hour of me calling. Jacob did an amazing job fixed it perfectly and even found another issue that he was able to also repair before it became a bigger problem.…

Paid $200–400Reasonable pricePlumbing pipe repairPlumbing leak repair
Jesse5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Craig from Legacy Plumbing was an expert and very friendly, and communicated every step along the way.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Ernest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an issue with no hot water for the washing machine. Dakota came out and recognized the issue immediately. He was very professional and polite. Not only did he replace the original hot water line, but suggested the cold water line be replaced since it was installed at the same time. He fixed the problem and…

Plumbing pipe repair
michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brandon was courteous, knowledgeable and honest!!

Reasonable priceToilet repairPlumbing pipe repair
JimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason is a consummate professional in every regard. I would recommend this company to anybody and everybody!

Paid $600–800Great priceToilet repairPlumbing pipe repair
E10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Adam from Legacy Plumbing was fantastic. Prompt, clean, and super knowledgable. Walked me through the whole process and gave great tips for maintenance. Ask for Adam!

Reasonable pricePlumbing pipe repair
HeleneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Legacy replaced/installed 4 master bath faucets and updated our shut- off valves for us. From beginning to completion, Legacy Plumbing was professional, personable, approachable, willing to take time to explain things, and had reasonable prices. Other plumbing companies required a home visit for an estimate.…

Reasonable priceFaucet installation+ Responsiveness+ Punctuality+ Quality
A5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

You get what you pay for. A knowledgeable plumber that will give you an honest assessment and allow you to choose the best solution for you. They return calls immediately. Very professional. On time. Very pleased. I’d rather pay $50 more and get advice that is legitimate than save $50 and be left with a problem that…

Paid $200–400Reasonable priceToilet repairPlumbing pipe repairService not listed
TinaLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fast, friendly and thorough. Educated me and did not try to take advantage of my naivety. So refreshing!

Paid $400–600Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hands down THE best plumbing company that I have dealt with in my 24 years as a realtor! Incredibly responsive, professional, and always on time. They keep you apprised of the status throughout the process and even send a bio on the service professional that is coming to do your service. Over the top customer…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
EricLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are SO GOOD AT WHAT THEY DO! Big shout out to our plumber, Sheldon! He has taken care of the pipes in 2 of our homes and has delivered quality work every time. ☺️ Thank you guys for making this process smooth and easy for us. We booked our appointment online, received a confirmation call, and the…

Paid $200–400Great pricePlumbing pipe repairPlumbing leak repair
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin and Cameron were fantastic! Efficient and professional. I highly recommend Legacy for any plumbing repairs.

Paid $1,600–1,800Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had such a wonderful experience with Legacy when I lived in Plano, and I was so sad when I moved to Grapevine and their services didn’t cover that area. But in the last couple of years, they have expanded out this way, and Jake and his trainee came out to help us with a bathroom sink issue. I have always been…

Paid $400–600Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (140 more) →

Price

$454-3% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair158$353–$1.2k
Water heater installation144$1.2k–$2.4k
Toilet repair141$227–$606
Plumbing leak detection135$124–$633
Faucet repair99$205–$607
Plumbing leak repair85$278–$986
Outdoor plumbing system repair75$353–$1.5k
Faucet installation50$305–$986

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