How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for plumbing pipe repair
Clear ✕All 160 Google reviews tagged “Plumbing pipe repair” · showing 60
We had a gas leak & Legacy Plumbing came & fixed it within a day. Thank you to Eric Humpreys and Jonathan O’Dell for their great service. A new water heater was also installed. We appreciate their efficiency and hard work!
Legacy plumbing came to my home today for an emergency pipe/ water issue. They were professional and thorough and did an excellent job diagnosing my issue. They repaired what they could do. And will be coming back next week to complete the problem. Very satisfied customer. Would absolutely recommend their services! Thank-you
First time customer. Very pleased. Professional, courteous service.
Great work, will use again. Jason Lickfeldt and Nash were on time, listened to my issues and diagnosed the problem accurately the first time. They then got to work repairing the problem and suggesting other minor things along the way with a good eye for detail. They even were able to minimize the damage during…
Jake explained services and was very complete in his appraisal of the problem and offered a satisfactory solution. We are very satisfied
Eric and his team from Legacy plumbing was very honest and knowledgeable. They did a great job . Eric explained everything to me very clearly and went beyond and above to complete the work. I am very pleased with Legacy plumbing.
Excellent response time and Joey was very professional. Came up with what I think will be a permanent solution. Fixed the issue in just under 2 hours. I will use Legacy and request Joey again if we have another plumbing problem!
My kitchen faucet pipe broke off last night and nearly flooded our home. When I called they were able to provide me a rough estimate and came out within the hour of me calling. Jacob did an amazing job fixed it perfectly and even found another issue that he was able to also repair before it became a bigger problem.…
Craig from Legacy Plumbing was an expert and very friendly, and communicated every step along the way.
We had an issue with no hot water for the washing machine. Dakota came out and recognized the issue immediately. He was very professional and polite. Not only did he replace the original hot water line, but suggested the cold water line be replaced since it was installed at the same time. He fixed the problem and…
Brandon was courteous, knowledgeable and honest!!
Jason is a consummate professional in every regard. I would recommend this company to anybody and everybody!
Adam from Legacy Plumbing was fantastic. Prompt, clean, and super knowledgable. Walked me through the whole process and gave great tips for maintenance. Ask for Adam!
Legacy replaced/installed 4 master bath faucets and updated our shut- off valves for us. From beginning to completion, Legacy Plumbing was professional, personable, approachable, willing to take time to explain things, and had reasonable prices. Other plumbing companies required a home visit for an estimate.…
You get what you pay for. A knowledgeable plumber that will give you an honest assessment and allow you to choose the best solution for you. They return calls immediately. Very professional. On time. Very pleased. I’d rather pay $50 more and get advice that is legitimate than save $50 and be left with a problem that…
Fast, friendly and thorough. Educated me and did not try to take advantage of my naivety. So refreshing!
Hands down THE best plumbing company that I have dealt with in my 24 years as a realtor! Incredibly responsive, professional, and always on time. They keep you apprised of the status throughout the process and even send a bio on the service professional that is coming to do your service. Over the top customer…
These guys are SO GOOD AT WHAT THEY DO! Big shout out to our plumber, Sheldon! He has taken care of the pipes in 2 of our homes and has delivered quality work every time. ☺️ Thank you guys for making this process smooth and easy for us. We booked our appointment online, received a confirmation call, and the…
Benjamin and Cameron were fantastic! Efficient and professional. I highly recommend Legacy for any plumbing repairs.
I had such a wonderful experience with Legacy when I lived in Plano, and I was so sad when I moved to Grapevine and their services didn’t cover that area. But in the last couple of years, they have expanded out this way, and Jake and his trainee came out to help us with a bathroom sink issue. I have always been…
I can’t say enough good things about Legacy Plumbing. While moving out of my home, we discovered that the shutoff valves for the washing machine were defective and couldn’t be turned off. The only way to disconnect the washer was to shut off the water to the entire house, creating an urgent situation. I called…
I’m a first time Legacy Plumbing customer. I am impressed at how quickly Eric and his apprentice Brandon serviced and repaired a backed up bathroom sink. Eric took the time to explain the repair process and cost. They worked quick and efficiently. The sink drains my AC so it was critical to have it repaired…
Legacy was the second quote for the project for a drain line replacement and water heater installation. Jake walked me through everything, provided photos from under the foundation and provided a very detailed invoice, which made me very comfortable. The excavation team showed up promptly and did an amazing job of…
I had a new gas line ran for gas range in the kitchen. Sean and Nick showed up on time, did a professional job, and came back after the city inspection and wrapped everything up. They were very conscientious about asking me if I understood what they were doing and if I had any questions. I can’t highly recommend them enough.
Henry Nichol is our preferred plumber. He has done great work for us on earlier occasions. Three days ago, Henry replaced the icemaker valves in the wall, the one in the kitchen, and also in the laundry room. He did an excellent job, keeping us informed of the process as he proceeded. The valves were 20 years…
Legacy was fantastic, Tyler (master plumber) was very knowledgeable friendly and went above and beyond to make sure we understood what the process was. I would definitely recommend them to everyone
We’ve used Legacy Plumbing many times and referred our friends and neighbors! Our tech Sheldon Sims was awesome and took care of all our needs, toilet repair, toilet installation and upgrades! Great job and 5 star service. ⭐️⭐️⭐️⭐️⭐️👏👍🇺🇸
Really great service and communication. Highly recommend!
Superior customer service as well as timely. It's hard to find super friendly as well as extremely good plumbers and I have to say this company is fantastic!
Jake from Legacy Plumbing was fantastic. He was professional, knowledgeable, and diagnosed our issue. He saved us thousands from what the person from another company quoted. Glad we got a second look and that Jake showed up. Thank you sir!! I will be calling on them if needed in the future.
I've used legacy plumbing for multiple home projects. The quality and service has always been top notch. My recent issue was a kitchen leak that resulted in water under the floor. Tyler was able to locate the issue and explain the process step by step this made things easier to handle.Tyler was excellent and I…
Legacy Plumbing Jake Hess and his apprentice Bryan did an awesome job with the master bedroom toilet two new faucets and shower trim and cartridge.. They also fixed a sewage leak last week. Jake was very nice and thorough. And answered all my questions and went out of his way to help me with my other Plumbing…
Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!
Nicholas was Very knowledgeable about the leak and options for repair. The work was done promptly, even working around a down pour. I would recommend this group for your underground water needs .
Prompt service, clear language, and precise estimates. There just a very professional team that knows what they’re doing. Need plumbing? Call
Had a leak, they found it under my driveway and used an innovative approach to get it fixed without tearing things up. Great job!
uis and Jacob just finished a job that didn't go as smoothly as we had hoped. Aging house, tree roots, etc. They worked in the cold, pouring rain and helped me make decisions that I was nervous to make on my own about repair options. They were so very kind to me and a true blessing in a difficult situation. I will…
Philip was highly skilled, polite and professional. He gave insightful advice and fixed the problem. He’s a total professional. Exactly what I have come to expect from Legacy.
Luke and Jacob came to replace a water shut-off valve in our bathroom, and I couldn’t be more impressed with their service. Not only did they do an excellent job completing the repair efficiently, but they were also incredibly friendly, professional, and informative throughout the process. They took the time to…
Outstanding service. The servceman came on time, was totally qualified, quickly analyzed the problem and completed the job quickly. I could not have been more impressed.
I recently called Legacy Plumbing for a slab leak repair, and was impressed with the service. Mitchell and Dakota were professional, knowledgeable, and took the time to explain the repair process clearly. They handled a stressful situation with great expertise and left the workspace clean. It’s hard to find reliable…
Adam & kaden are the best! Very professional and amazing on challenges. They made it ! Im so happy and satisfied!!
knowledgeable, explained clearly the problem and focused in what was required to solve problem and not trying to upsell
Legacy did a great job rerouting our water due to a slab leak. They were thorough and the estimate they gave was spot on. Special shout out to Hubert for doing a great job training!
Sheldon assisted with a toilet pipe leak. Everything was resolved quickly and with ease. Thank you!
Great customer service. They solved our problem in no time. Highly recommend for your plumbing needs.
Always dependable and honest. Appreciate this business very much.
Legacy was very responsive and had a tech out the same day. Robbie was very professional and did an excellent job. I would recommend Legacy Plumbing.
Mike and Nick from Legacy Plumbing showed up right on time and were ready to get to work. They were knowledgeable, straightforward, and refreshingly honest about the issue and the solution. Their pricing was fair and actually beat the other quotes I received. I had three different plumbing companies come out for…
Tyler was very professional and took his time to explain what needed to be done. He tested the repair twice to make sure it was OK. Will definitely use them again.
I live in a 67 year old pier and beam house.Wayne Pierce and Cameron Smith came to my house to repair a water leak and complete replacement of a cast iron sewer system under my house. The water leak had been going a month before I discovered it with 100,000 gallons of water running under the house. Water bill was…
I can’t say enough good things about Legacy Plumbing. I’ve relied on them for years, and they are consistently honest and trustworthy — which is hard to find. Wayne and Cameron are true professionals: efficient, thorough, and excellent communicators who explain the issue and options clearly. The work is always top…
Matthew and his team were amazing! They found a very difficult leak quickly and had us up and running with our water by the end of the visit. He also let us know of some other potential issues that could arise due to what he found throughout the house.
Josh and Nate were very professional and determined to provide the best quality of service. After the repairs and shower installation were completed , they tested the work, and then tested and tested again to ensure all repairs/installation would hold up to any water pressure. They left the work area clean and everything put back in place.
I was very pleased with my experience with Legacy plumbing. They were up front with pricing structure and their technicians Luke and Ben were very thorough explaining the potential issues as well as offering good solutions. In addition the quality of their work was very good. I would highly recommend them.
James was very professional and knew exactly what the problem was!
My how impressive! Clogged hot water pipes had the water flow down to a trickle. Ramone and Nate saved the day with expertise and skill. They took photos and showed me the entire process they used as they worked towards a successful solution. I told them they had given me the best water pressure in 20 years! I…
Thanks for the prompt response Eric Humphreys and Legacy Plumbing. We had a pipe burst during these recent freezing temperatures. Called Legacy right away and as soon as they could get their trucks safely on the road they were here. Highly recommend Eric and Legacy for all of your plumbing needs. Thanks again guys. Stay safe and warm.
Highly recommend Legacy Plumbing. Henry was able to come out right away this morning to fix a clog in our pipes. He was very professional, courteous and solved the issue right away.
Nicholas did a great job. He fixed my leak problem quickly and made sure to explain everything in detail. Awesome job!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
