How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for water heater repair
Clear ✕All 20 Google reviews tagged “Water heater repair”
Legacy Plumbing always does quality work. Recently one of the elements in our water heater went out. We had no hot water. Wayne and his partner made sure to get it fixed so we would have hot water over the weekend. They located the part for us and got it installed quickly. Wayne showed me his diagnostics and…
Sheldon was amazing! He made a service call for our water heater but went the extra mile to help me with a toilet repair!! Awesome service!
Great explanation of what he found in servicing our water heaters.
Jason was very efficient and informative, he left the area that he was working very clean as well! Also arrived when he said he would, with no delays in service we were able to go about our day as normal! Definitely will use this company again!
Ahndre with Legacy Plumbing was very professional and very thorough; he did an excellent job diagnosing my plumbing issues and very informative while he was working. He shows great passion and pride doing his job which seems to be so rare today. I will definitely be referring Ahndre and Legacy Plumbing!!!
I cant even come up with words to describe the excellent level of service I have received from this company over the last 2 years. They are always willing to answer simple questions for me when I call and if someone doesn't know the answer, they find it out and call me right back. Truly a company that puts the…
My water heater went out in the evening time last week, I texted Alex, who was prompt in his response at 9PM. He was out there the next day, kept me in the loop everyday of what was going on Legacy replaced my water heater did a great professional job. Alex and Henry were phenomenal, these guys were professional,…
Matthew and Henry were incredibly professional. Legacy plumbing chose to send Matthew who is one of their seasoned technician, as one of the issues we had was with (lack of) hot water plumbing in certain units !! So a) I appreciated they identified that this issue if not diagnosed correctly could potentially add up…
What can I say, being the first house with my wife we have been very new to this entire house repair and upkeep process. After having the company who originally maintained our water heater come out we were told that we needed a brand new one after the “plumber” looked at it for 5 seconds. We called legacy plumbing…
Our 12 year old water heater finally tapped out (RIP). We called Legacy Plumbing and they were able to come out the next day! Johnny Olivera was very professional and answered all our questions. We're very happy and will recommend for sure! Thanks again Johnny!
Review from 6/18/2021: My hot water heater stopped working so I called Legacy to have someone come out and take a look. Within 5 minutes I received a call back from Johnny who is one of their technicians. My pilot light had gone out and I didn't know how to repair. Johnny patiently walked me through the process of…
Wayne and Hubert were very professional, polite and knowledgeable. They went above and beyond to ensure that I was informed every step of the way. Unlike other companies I’ve used in the past, there were no upsells or pressure to do more than what was necessary. However, in addition to the primary source of our…
Alex and Gerald did an excellent job explaining what was going on with the leak in my kitchen ceiling. Although the cause of the leak was more likely an AC issue the water heater was in need of repair. They provided 3 options low, med and high and throughly explained all the options. They called before they…
Alex and Hubert saved the day with replacing my hot water heater the same day I called. Both were extremely friendly and personable. I was very satisfied with their work and thoroughness. I especially liked the fact that they did not seemed rushed and they took the time to explain what they did.
Johnny did a great job explaining what he was planning to do, after we discussed my options, the charges and what the outcome would be. He was on time, knowledgable and efficient. I will always request Johnny as my plumbing specialist.
I've used Legacy Plumbing in the past and they've always done an outstanding job! Kelly and Gerald came out this morning to replace my water heater as it all of a sudden started leaking the night before. They were very professional and walked through everything with me. I highly recommend them!
Another great experience with Legacy Plumbing. Alex was professional and polite and the work was very high quality.
Tony and the team did an excellent job. My go-to plumbing service from now on.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
