Experts Reviews · Company report
LEGACY PLUMBING & HEATING logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

LEGACY PLUMBING & HEATING

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 66 septic tank services · 5.0★ from 1,928 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LEGACY PLUMBING & HEATING is better than 95% of septic tank services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LEGACY PLUMBING & HEATING is better than 94% of septic tank services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LEGACY PLUMBING & HEATING is better than 97% of septic tank services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LEGACY PLUMBING & HEATING is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LEGACY PLUMBING & HEATING is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LEGACY PLUMBING & HEATING is better than 62% of septic tank services.B
62

Reviews for your job

Customers hired LEGACY PLUMBING & HEATING for 8 kinds of job.

LEGACY PLUMBING & HEATING for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$659
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 88 Google reviews tagged “Faucet repair” · showing 20

Roxy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Saadque was very pleasant and worked efficiently.

Reasonable pricePlumbing leak detectionFaucet repair
Jody8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. Everyone I've interacted with is patient, friendly, and willing to answer questions. From the person who answers the phone to those who come to your house. I've been a customer since 2017. The most recent work was install of furnace, air conditioner, and tankless water heater.

Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionFaucet repair
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I recently needed plumbing work done. I called Legacy Plumbing, they answered my call, set up and appointment. Gunnar was my service technician, he called me before he came, looked at my issue, gave me an estimate of the cost and promptly and efficiently got the job done, he kept me informed by letting me know how…

Paid $200–400Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our experience with legacy was great… Fast service, efficient, and professional,… Again, great experience.

Paid $200–400Reasonable priceFaucet repair
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jesse came out the day I called for a laundry room faucet that was leaking and couldn't remove an attached hose. The service was done quickly and was given a price before completing the job. Jesse was friendly and I always appreciate Legacy 😊

Paid $200–400Reasonable pricePlumbing leak detectionFaucet repair
Tristan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Legacy since they opened have always treated our business extremely well. No matter the time or plumbing emergency we have in store for them they work quickly and try to limit the disruption for our guests. Spencer came in yesterday during one of our busy days and was able to get our drains for our soda machines…

Paid $200–400Great priceToilet repairDrain cleaningFaucet repair
Janna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super pleased with the plumbing work performed by by Chandler Klemetson, including a new water line to my ice maker, among other services. He provided clear and thorough explanations for the work and took the time to answer my questions.

Paid $2,000+Reasonable priceToilet repairFaucet repairFaucet installation
Gabriel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Saddiq & Mitch came over to my house within only a couple of hours after speaking to staff. Had a broken line to the faucet in the backyard. They were super quick on getting it repaired and then Saddiq went through and did an inspection on the house and sump pump and went through everything in detail with me as he…

Paid $500–600Great priceFaucet repair
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Gunnar was knowledgeable and quickly solved a problem with our sink. He also replaced shut-off valves on our dishwasher & performed maintenance on the water heater, sump pump, & flapper valve.

Paid $800–900Reasonable priceFaucet repairService not listed
Kiley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a new washer installed and my water inlet valve had deteriorated and the handle broke off. I called Legacy and they were out in no time! Gunnar and Jesse were professional and completed the work perfectly 👌. Thank you!

Paid $400–500Great priceFaucet repairFaucet installationService not listed
Rick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★

It's been about a week now and I believe I've found everything that I want to address. First off, Spencer is a very nice, very proper person. Great attitude and easy to talk with. If I just rate him, I'd give 5 stars. His work, on the other hand, leaves a bit to be desired. I called for a leak behind my kitchen sink…

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
JennaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recommend Legacy Plumbing to my clients and friends all the time, and in the last two weeks we got to experience their service twice at our own house thanks to some truly impressive “DIY did you do this?” projects from previous owners. Both times, they were accommodating, quick, efficient, clean, and cost…

Reasonable priceGarbage disposal installationDrain cleaningPlumbing leak detection
susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Replaced copper pipe with pvc in kitchen and basement and replaced a number of valves and installed faucet in the basement

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairPlumbing leak repair
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tyler came out to fix our leaky washer hookups. They were original with our house and were long due for a replacement since it was impossible to remove them or replace parts without causing some serious damage. This is the second time Tyler has come to our house and he was such a joy and he’s very professional. He…

Paid $500–600Reasonable priceFaucet repair
SheilaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Saadque M. Did an excellent job on our repair/new install bathroom/shower, also put in access panel for any future needs. Very friendly & professional. Definitely would recommend.

Paid $800–900Reasonable priceFaucet repairShower repair
trisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Saadque was phenomenal ~ A+ communication, professionalism, and work ethic

Paid $400–500Reasonable priceToilet repairFaucet repair
CodyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Dealing with Legacy Plumbing was one of the most ridiculous experiences we’ve had in a while. The receptionist was great and got us scheduled quickly, so no issue there. We just needed a couple simple things fixed — our kitchen faucet was leaking, and our tub spout was dripping more than it should, when the shower…

Paid $1–100OverpricedShower installationFaucet repairFaucet installation
Soren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The tech was super nice and even let my kids help in the installation of the new faucet.

Paid $1–100Not sureFaucet repair
Wendi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Saadque Martin has been to the house a couple of times & is always friendy and professional. He explains everything to me so I understand what was done. I have recommended Legacy to a number of people because of him.

Paid $600–700Reasonable priceDrain cleaningFaucet repair
KatherineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I want to extend a heartfelt shout-out to Chandler from Legacy Plumbing and Heating! My husband and I own an older rental apartment house, and Chandler led a dedicated team to successfully replace the septic and water pipes both inside and outside. His exemplary communication skills made a significant difference—he…

Paid $1,000+Reasonable priceFaucet installationToilet installationWater heater installation

Show more faucet repair reviews (68 more) →

Price

$580+35% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 66%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning180$205–$478
Plumbing pipe repair139$305–$1.1k
Toilet repair133$209–$607
Plumbing leak detection110$54–$495
Faucet installation99$292–$786
Faucet repair88$271–$659
Water heater installation79$1.2k–$2.4k
Plumbing leak repair68$248–$1.2k

Compare with