How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORELEGACY PLUMBING & HEATING
Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 66 septic tank services · 5.0★ from 1,928 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired LEGACY PLUMBING & HEATING for 8 kinds of job.
LEGACY PLUMBING & HEATING for water heater installation
Clear ✕All 79 Google reviews tagged “Water heater installation”
My plumbing dilemma was a leaking vintage water heater. Legacy was able to provide same-day service to evaluate, provide options, and new installation. Chandler & Carter were helpful, professional, and courteous. And ladies, they cleaned up after the job was done!!
Tommy and Brady were very professional and friendly, and did a great job checking our furnace and also installing a new water heater.
Fantastic service!!! Had a 2 day project for a new boiler and water heater and Kyle Knott turned a mess of an old system into a masterpiece! The apprentice that was with him for the 2 days, your work didn't go unnoticed either. The countless trips up and down the stairs, in work boots, is not for the weak. 11/10…
Excellent service. Everyone I've interacted with is patient, friendly, and willing to answer questions. From the person who answers the phone to those who come to your house. I've been a customer since 2017. The most recent work was install of furnace, air conditioner, and tankless water heater.
Jake Reinking installed a new water heater for us and did a fabulous job. Installation was thorough. Jake pointed out a few things that we should do to bring our system up to code. Additionally the installation was clean and the utility room was left in great shape. I would highly recommend Legacy to anyone that…
As a snowbird currently, my furnace went out late Saturday and I was getting cold alerts on my phone. Called Legacy and spoke with a technician(Blake) who said he could get out soon and check it out. After keeping in contact with me frequently he determined what everyone loves to here YOUR FURNACE IS DEAD!!…
Showed up early on a Saturday morning to replace our water heater! Super friendly, proficient and cleanly! He also has the best manners! Thank you 😊
Kyle and parner were courteous efficent and professional. They minimized any negative issue that could of happened and ti that I am very appreciative. We love our new HVAC and tankleaa water heater!
Saadque was very courteous, professional. Gave a full explanation of what happened to the old water heater and a need for new one.
Legacy Plumbing & Heating, did a great job installing my water heater. Spencer and Chandler explained my options as far as what my needs were. They were very neat, cleaned up. I am very happy with my new water heater. I would highly recommend Legacy Plumbing & Heating .
We had a new combi unit installed. Kyle Knott was our installer. We found he and his partner to be professional, knowledgeable, courteous young men. We would highly recommend them,
Excellent at communicating what was going to be done and when. They provided me with the unbiased information I needed to make the decision to replace my old water heater and update some valves. Everyone I dealt with was super nice and the plumbers did not leave a mess anywhere. So far, the best experience I've had with a plumbing company!
Isaiah of Legacy Plumbing provided prompt, courteous, professional and knowledgeable service Saturday morning when he came to our rescue as our water heater unexpectedly failed. I will recommend Legacy Plumbing to everyone, thank you!
Thank you to all the workers, Legacy plumbing has done a few big jobs for me. Always friendly, and quality work! Thank you to the company owners!
Called Legacy on a Sunday morning regarding water heater not working. Josh came out assessed the issue, was back with in 30 minutes with a new water heater. He installed new water heater, disposed of the old one and did a thorough cleanup in less than 4 hours. First class service and the most respectful and…
Chandler k did a great job replacing a water heater back with hot water thanks.
Our hot water heater was leaking and Legacy responded promptly. Tyler was very professional and explained our options thoroughly. We decided to install a tankless water heater and he and Conner got the job done in a timely manner. Would highly recommend Legacy to anyone.
We have utilized Legacy Plumbing on several occasions for a variety of plumbing services and have consistently been impressed with their professionalism and quality of work. The technicians are courteous, knowledgeable, and thorough, ensuring each job is completed correctly and efficiently. We have full confidence…
Saadque Martin replaced my water heater today! He was very friendly and worked very efficiently!! Thank you so much!
Gordon was great and knowledgeable. Thank you for the hot water Install at such a late hour. Thank you for your recommendations and guidance. Also had Gunnar for a differnt project. He was professional and left no mess, even after cutting an access panel.
We have had Legacy plumbing at our home several times for various reasons this year (old house) and all the employees who have been out have been great. Truly nice people, communicative, and efficient. Legacy is my go-to from now on.
Nick and Tyler are the best , they explained everything to me while they was so professional in helping me and others around me I would hire them again for a job 🥰🫶🏽☺️
I want to extend a heartfelt shout-out to Chandler from Legacy Plumbing and Heating! My husband and I own an older rental apartment house, and Chandler led a dedicated team to successfully replace the septic and water pipes both inside and outside. His exemplary communication skills made a significant difference—he…
We had a leak in water heater and called Legacy Plumbing FM to have someone come out and check on it, within an hour or so we had Conner Meckle come over to look at the problem and he was very helpful and thorough with helping us resolve our issue. We updated our water heater based on the information provided by…
Drew was awesome to work with. He was very knowledgeable and professional. I would definitely recommend working with Legacy.
Only plumber I will call in Fargo! Josh has provided the best service to us for various projects. Highly recommend to anyone who needs plumbing services!
Chandler was very informative, did great work and very responsive! I would refer them to everyone!
Chandler was very knowledgeable and made sure to do all he could to keep the cost down. He provided options and provide detailed information for each option. He was very to the point and honest leaving no surprises when it came to the final bill. Thank you so much, I definitely appreciate you.
Prompt service. Professional and informative technicians. Kept my home and work area clean and tidy while hauling in and out and installing the water heater. Austin and Connor were great to work with. Thank you for your help. I will definitely call Legacy next time I need plumbing or HVAC work done. 5 star service!
I called Legacy Plumbing and Chandler showed up the next day to diagnose and fix a water pressure issue. He was very thorough in explaining the issue and was more than willing to answer any question that I had. He provided lots of options for the project and explained each one of them. He stayed late on a Friday…
Great to work with, Chandler Klemetson kept me abreast of his work and got us a great price. Thank you. May Jesus bless you all.
5/12/23: Conor came and performed a check-up on our furnace & AC unit. He was clean and courteous and did a great job of explaining! 3/16/23: Gordon & Lucas were absolutely wonderful to work with to (unexpectedly) replace our water heater when I discovered it leaking this morning. We have used Legacy 3 times…
Connor and Lucas were professional, clean, and efficient! Took the time to explain what they were doing and great follow-up when everything was done! Thank you!
Drew and Micah were extremely professional and great to work with. They were able to help identify the cause of our low water pressure issues and did a phenomenal job installing the new water heater. They went above and beyond each step of the way.
Drew and Nora were amazing! They were both very nice and professional. Our water heater went out on a Sunday so we called Legacy and they arrived quickly. They had a new one installed and removed our old one all in that same day. I couldn't recommend them more!
Needed a water heater installed. Contacted Legacy & within the hour they sent Nora. She's Superwoman!! Took the old unit out & brought the new one in by HERSELF!! She's very personable & is very knowledgeable about what she does!! Thank you for the excellent job you did!!
Chandler and Mason arrived on time, gave us an immediate estimate and then went to work. Their work was very clean and neat they finished early and we couldn't be happier. WELL DONE GUYS. You won't go wrong with Legacy.
If you are looking for the best plumbing company in the FM area, look no further than Legacy Plumbing! I own a Construction company and I ONLY use Legacy for all my plumbing needs. Rob and Brad are great owners, and it shows all the way through the company. Jon has always been great to work with and JT is about as…
NORA and CHANDLER did a fantastic job today removing the old water heater, installing a new water heater,and fixing the shoddy pipes under our kitchen in our home that was not well maintained by previous owners. Since the previous owners didn't properly care for their home we have had to have many plumbing issues…
My brother recommended Legacy Plumbing when told him I was looking at replacing my water heater and I'm very glad he did! Getting on their service schedule was quick and painless. Drew performed the install and was friendly, professional, answered all of my questions and most importantly, did great work. I was…
Responsive call times, quality work. Carl and company have done numerous jobs for us and we've always been happy with their work.
Legacy went above and beyond to help me as a customer and now employee! If you are looking for a repair or install call LEGACY! And if you want to start a career as a plumber LEGACY is the place to be for your on train plumbing!!🤙🏻Drew, Ab, Chandler, Carl, and everyone else at LEGACY are great people to work with!!
Our water heater went out on a Saturday. I called early in the morning and they answered right away. I talked to a guy named Chandler. He was so nice! He really was patient with me explaining how the whole process works. He came out that day, with a trainee. They were both very kind! They were very knowledgeable. He…
Drew and Tyler were great assistance and saved us from a lot of issues in the long run. We're happy to finally have a reliable water heater and people who know what they are doing, thank you Legacy Plumbing!
I have used Legacy Plumbing for many issues as my house ages and needs work/updates - 2 bathroom remodels, tub/shower installations, water heater issues, replaced water softener, sump pump, fixed a leaking pipe, etc. I've had many of their plumbers at my house and each and every one of them is always professional,…
We called Legacy on Saturday about a new gas water heater install, new gas line for basement dryer and sprinkler stub out in our new to us house. They said they’d call on Monday. I had a bid in hand by 10:30 am on Monday and someone here at 1pm the same day to complete my projects. Not only was the bid process…
Needed updates done to our homes plumbing system. Legacy came out right away and reviewed our needs and gave us an estimate. They were able to be here a few days later to do the job. Chandler and Chad were professional, got started right away, and completed the job according to the estimate, even a bit earlier…
Feb 2022: Ty and Abraham were out this morning to take a look at our water heater and I just can't rave enough about how phenomenal the Legacy crew's customer service is. There's a reason they have all 5-star reviews!! And... never in my adult life did I think I'd rave about a plumbing company, but they really are…
Sidney was fantastic. Great to get the unit installed on the same day. A+. Called at 2:30 and had hot water by 8:00. Amazing. Legacy is my first call from now on.
I was very satisfied with the responsiveness and professionalism of Sidney and Drew. My water heater was leaking they were able to come and replace it on a Saturday during bad weather. They were friendly, did a great, clean job, and nice to my dogs!! Thank you two!!
I had a leak spur in my water heater late on a Sunday and they were ready and able to come out later that night to install a new one and got everything taken care of very quickly. The team was very professional, friendly and focused on customer service and satisfaction. They were awesome and I will call them again the next time I need something!
This is my second time using Legacy and I really like them! Drew and Kevin did a great job. They were professional and very helpful. Also very respectful of my home and cleaned up after themselves when they were done!
Shelby and Drew were great to work with. Shelby set us up promptly with a quote appointment. Drew was polite and professional and we were not prepared for him to be able to replace out water heater the same day! Great service. We will definitely choose Legacy for this project and future plumbing needs. Thank you both!
Legacy Plumbing is the best! Chandler is very helpful and professional. Our water heater quit two days before Christmas. Two weeks prior, Laney’s had come out and replaced the two thermostats ($245). I called Laney’s and told them that the water heater quit again. I was told they could MAYBE look at it before…
Legacy is amazeballs! They do quality work and have the experience to back it up! All the guys are great and very respectable. If you need anything done, little to big they got you. Legacy is like a family, and I would trust them with any project!! Great work guys!!!!!!!
Our water heater stopped working on a cold December night. The following morning, I called Legacy for an estimate. They sent someone out that day (they had another job finish early and were able to come even earlier than planned). Jon walked me through my options, answering all of my questions, and offered to get me…
What an excellent experience. Came home to a leaking water heater and in no time had it fixed. I can’t say enough good things about our Plummer Sidney. She was professional, polite, helpful, and very personable. I would recommend Legacy to anybody in the FM area!
Our water heater stopped working on a Sunday morning. We were able to reach Rob & he completed the job that evening. Gave great description of our water heater options.
CHANDLER KLEMETSON was very professional, proficient, trustworthy, experienced, polite and friendly. Thank you for your dedicated service!
We are so impressed with Drew! He was outstanding and we will definitely recommend him to all of our friends. He is so personable and explained everything to us. Great, great job!!!!!
Highly recommend Legacy plumbing. They’re a professional and friendly. Shove my problem in bathroom.
Great customer service and great all around service cleaned up made it look nice and done it in a timely manner will definitely use y’all in the future thanks drew
These guys are nothing but the best! Very speedy and professional. We first tried them out when our water heater died and we needed a new one and they were right there to help us. The second time they came to the rescue was to replace our faucet outside which was dripping uncontrollably. They also installed an…
Ty and Brent were fantastic and really saved the day!
Used Legacy Plumbing for a 3rd time. Jon and Sidney were amazing at explaining our options for a water heater replacement on a Sunday. Super responsive, knowledgeable, and outstanding customer service. They did not make us feel like a "bother" on a weekend (which we have experienced from other companies in the…
My water heater went down and the guys at legacy took care of me very fast. They did an awesome job with everything. The work they did was top notch. I couldn’t be more thankful and happy for the way it turned out. Thank you legacy plumbing!
Chandler was very professional and did a great job explaining everything that needed to be done. He was respectful of our time and space. We will definitely use legacy for any future plumber needs!
Drew came into my home and replaced the water heater! He was very professional and through conversation found out we have a mutual friend!
We had Chandler over to do a repair to our shower valve. He was able to complete this efficiently and gave us a suggestion of something to fix to avoid running into further issues in the future. Will use Legacy plumbing again in the future and would recommend Chandler!
Late in the day I realized my water heater was leaking and needed to be replaced. Legacy Plumbing quoted a price that was less expensive than the competition so I scheduled a replacement for the next day. To my delight they called me back and said they could do it yet today!! Cole arrived on time and promptly…
I called Legacy Plumbing this morning at 8am, their officer manager scheduled a plumber to come out to my home by 9am. I was having issues with my water heater and Chandler gave me all of my options and was very good about explaining all of my options. I ended up needed a new water heater and he was able to install…
Chandler did a great job in diagnosing, presenting options, and then executing the agreed upon solution of installing a new water heater. There weren’t any hidden charges and he stayed until about 7pm to get the job done. We will be using these guys again!
We had a water heater, and sump pump installed by Chandler. Very nice guy. Knowledgeable, and explained all install details etc. Glad we chose Legacy, and very pleased with everything. Highly recommend!! Great work ThankYou!!
Chandler came to my house to find the problem with my old water heater. He diagnosed the problem in 15 minuets and replaced my water heater the same day. He did a remarkable job and I highly recommend hiring Legacy Plumbing.
Very friendly and thorough in explaining. Very happy with the service and will definitely be using this company for anything plumbing I need.
Had a new water heater installed and needed the toilet repaired. They were very helpful and let me know the cost estimate right away. Chandler was great! Professional and efficient, fixed the issue with the toilet in under an hour. Would highly recommend for any plumbing issues.
Andrew was great to work with. He answered all our questions and explained all of our options. He was able to put in a new water heater same day for us. We have worked with them in the past and they are the only call we make when we have plumbing issues arise.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 180 | $205–$478 |
| Plumbing pipe repair | 139 | $305–$1.1k |
| Toilet repair | 133 | $209–$607 |
| Plumbing leak detection | 110 | $54–$495 |
| Faucet installation | 99 | $292–$786 |
| Faucet repair | 88 | $271–$659 |
| Water heater installation | 79 | $1.2k–$2.4k |
| Plumbing leak repair | 68 | $248–$1.2k |
