Legal-Ease Enterprises Inc logo

Legal-Ease Enterprises Inc

Process server · Philadelphia, PA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%51+14.4Replies to reviews 8%86+7.1Momentum penalty91−0.9Experts Score= 67Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 15 process serversPosition by Experts Score among all companies we track in this category. · better than 43%
4.7 ★★★★★ 59 Google reviews
93%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
8.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
66%reviews answered by the owner
Sep 2026latest review

Legal-Ease Enterprises Inc at a glance

Google reviewers rate Legal-Ease Enterprises 4.7 out of 5 based on 59 reviews, with the owner responding to 66% of feedback. Customers frequently cite prompt service, clear communication, affordable pricing, and professional handling of court documents. However, low-star reviews indicate concerns regarding overcharging and failed reimbursement requests, alongside complaints about unprofessional conduct during service attempts.

  • Google rating: 4.7 out of 5 from 59 reviews (93% five-star).
  • Reviews on this page: 59 Google reviews (54 with written comments).
  • Owner responses: the business replied to 66% of reviews.
  • Most recent review: September 28, 2026.
  • Service: Process Server serving Philadelphia, Pennsylvania.

Data from Google, last updated November 2, 2026.

Score profile vs other process servers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction73Reliability51Craft & service–Value–Momentum91Replies to reviews86Satisfaction: 73 (median 84)Reliability: 51 (median 67)Momentum: 91 (median 100)Replies to reviews: 86 (median 37)
Legal-Ease Enterprises IncProcess Servers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legal-Ease Enterprises Inc: 73/100 on this factor. Category median: 84.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legal-Ease Enterprises Inc: 51/100 on this factor. Category median: 67.C
51
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legal-Ease Enterprises Inc: 91/100 on this factor. Category median: 100.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legal-Ease Enterprises Inc: 86/100 on this factor. Category median: 37.A
86

Bar = this company · dark tick = category median.

Star ratings

59 Google reviews we collected

  • 5 stars5593%
  • 4 stars00%
  • 3 stars00%
  • 2 stars12%
  • 1 star35%

Praise vs complaints

Phrases our text analysis found in 54 written reviews

  • Praise12098%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2722%
  • Staff & attitude2420%
  • Communication1815%
  • Would recommend1815%
  • Quality & results1411%
  • Price & value1311%
  • Honesty & trust97%

What customers talk about

We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…ourt petition and need it done in a decent time frame they served him fast and made it safe and easy for me to get him served highly recommended and g…”
  • “They were very helpful, friendly and they explained everything to us.”
  • “He took time to explain everything clearly, answered all of my questions, and made me feel comfortable and confident throughout the entire process.”
  • “…ey served him fast and made it safe and easy for me to get him served highly recommended and great customer service…”
    “could not and would not recommend!”
  • “His communication and attention to detail were second to none”
  • “Absolutely great experience using LEGAL EASE friendly, honest, fair and VERY informative.”
  • “I highly recommend them to anyone looking 👀 for knowledgeable , reliable and professional legal support.”

People customers mention

  • Ron 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great place! They were very helpful, friendly and they explained everything to us. I would definitely use them again! We highly recommend using them! Thanky guys very much!

Sasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I hired Legal Ease to serve my child's father with a court petition and need it done in a decent time frame they served him fast and made it safe and easy for me to get him served highly recommended and great customer service

jarrod3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Legal Ease Enterprise Incorporated exceeded all my expectations. The service was professional, prompt and handled with exceptional care from beginning to end. A special thank you to Ron Benzenhafer for his outstanding professionalism and dedication. He took time to explain everything clearly, answered all of my…

Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Maya provided excellent customer service and listened carefully to my situation. Great company

Ahmad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were extremely easy to work with. Served the defendants in a timely fashion. Would definitely hire them again and recommend them to anyone needing process service !

Kent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Legal Ease was very prompt and professional in providing their exceptional service. I would recommend Legal Ease and was very happy with their attention to detail.

Customer reviews

4.7 ★★★★★ 59 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Richard Reinhardt4 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great place! They were very helpful, friendly and they explained everything to us. I would definitely use them again! We highly recommend using them! Thanky guys very much!

Response from the owner · a month ago

Thanks, Richard! It was a pleasure to meet you both and we are glad to be able to assist.

Sasha Otero1 reviewTotal number of Google reviews Sasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired Legal Ease to serve my child's father with a court petition and need it done in a decent time frame they served him fast and made it safe and easy for me to get him served highly recommended and great customer service

LSS5 reviewsTotal number of Google reviews LSS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company to work with! -Collin

Will Joyner12 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A carrier pigeon can get the job done better, quicker and more professionally

Response from the owner · 3 months ago

Will, I declined your job and we did not work together due to your previous behavior when requesting work. Best of luck to you. -Joselynn

jarrod dickason3 reviewsTotal number of Google reviews jarrod has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Legal Ease Enterprise Incorporated exceeded all my expectations. The service was professional, prompt and handled with exceptional care from beginning to end. A special thank you to Ron Benzenhafer for his outstanding professionalism and dedication. He took time to explain everything clearly, answered all of my questions, and made me feel comfortable and confident throughout the entire process. His communication and attention to detail were second to none I truly appreciate the outstanding service I received and would not hesitate to use Legal Ease Enterprise incorporated again. I highly recommend them to anyone looking 👀 for knowledgeable , reliable and professional legal support. Thank you 😊 for making the entire experience so smooth and stress-free. Also when I came to his office I met his partner she’s great 😊

Response from the owner · 3 months ago

Thank you Jarrod. I was happy that we could get this served for you. Good luck to you and we are here if needed.

Tom Collins3 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maya provided excellent customer service and listened carefully to my situation. Great company

Tierney McGinley2 reviewsTotal number of Google reviews Tierney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best process server in philly, quick response and service! Highly recommend

Ahmad Williams3 reviewsTotal number of Google reviews Ahmad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were extremely easy to work with. Served the defendants in a timely fashion. Would definitely hire them again and recommend them to anyone needing process service !

Kent Shaeffer3 reviewsTotal number of Google reviews Kent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Legal Ease was very prompt and professional in providing their exceptional service. I would recommend Legal Ease and was very happy with their attention to detail.

Response from the owner · 5 months ago

Thank you so much for taking the time to leave us a review. We appreciate your business.

Dj Too Tuff The Deuce Ace Detonator11 reviewsTotal number of Google reviews Dj has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely great experience using LEGAL EASE friendly, honest, fair and VERY informative. 5 OUT OF 5 STAR ⭐️ Helped my family when we needed it most ! Grateful for using these professional service processing experts !

Response from the owner · 9 months ago

An honor to work with you. We wish for the best outcome for you and your family.

Legal-Ease Enterprises Inc on Google Maps →

Business details