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Process Service PA llc

Process server · Philadelphia, PA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%67+20.6Experts Score= 79Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 15 process serversPosition by Experts Score among all companies we track in this category. · better than 57%
4.9 ★★★★★ 27 Google reviews · 4 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
Oct 2026latest review

Process Service PA llc at a glance

Google reviewers rate Process Service PA LLC 4.9 out of 5 based on 27 reviews, with the owner responding to 7 percent of comments. Customers frequently cite prompt service, clear communication, professional conduct, and reasonable pricing as key strengths, noting that the company often meets urgent deadlines and handles out-of-state matters effectively. While most feedback is positive, a recurring criticism in low-star reviews involves disputes over unexpected price increases or bait-and-switch billing practices.

  • Google rating: 4.9 out of 5 from 27 reviews (96% five-star).
  • Reviews on this page: 27 Google reviews (26 with written comments, 1 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Process Server serving Philadelphia, Pennsylvania.

Data from Google, last updated November 2, 2026.

Score profile vs other process servers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction84Reliability67Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 84 (median 84)Reliability: 67 (median 67)Momentum: 100 (median 100)
Process Service PA llcProcess Servers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Process Service PA llc: 84/100 on this factor. Category median: 84.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Process Service PA llc: 67/100 on this factor. Category median: 67.B
67
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Process Service PA llc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 37.–
–

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars2696%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 26 written reviews

  • Praise7599%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1621%
  • Speed & response1621%
  • Would recommend1418%
  • Honesty & trust1114%
  • Quality & results811%
  • Communication68%
  • Price & value57%

What customers talk about

We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you need a reliable, knowledgeable, and communicative process server in Pennsylvania who actually cares about your case, this is the team to hire!”
  • “I was facing a strict deadline and needed urgent, same-day service.”
  • “Highly recommend and I would certainly use them again.”
  • “Blair is definitely reliable and persistent at getting the job done for their clients.”
  • “Thank you so much for doing such a great job with getting the job done quickly and in such a professional manner.”
  • “Communication is clear and timely, which make the entire process smooth and stress free.”
  • “Very reasonable price and they even refunded part of it when it took less time than expected.”

People customers mention

  • Blair 13 reviews
  • Johnson 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Derick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Quick to respond. Very professional and helpful. Very reasonable price and they even refunded part of it when it took less time than expected. Highly recommend and I would certainly use them again.

GalaktionLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I definitely recommend Process Service PA! I was facing a strict deadline and needed urgent, same-day service. Blair and David were absolute lifesavers. They followed my instructions by serving the right person and providing photo evidence. What truly sets this team apart is their dedication. David executed the…

JanetLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blair was absolutely professional, prompt, and extremely helpful with out of country processing!! His company has made my year!! 😊 Highly recommend!!!

Stasie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you so much for doing such a great job with getting the job done quickly and in such a professional manner. This is my second time working with you guys and you definitely did not disappoint. Blair is definitely reliable and persistent at getting the job done for their clients. Thank you again for all your help!

Gordon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Process Service PA LLC is a process serving company rooted in excellence. Blair Johnson and his team are professional, prompt, reliable and effective. We work together several times a month and I can always count on Blair for a job well done.

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We've had an excellent experience working with Blair. He is consistently reliable, completes jobs quickly, and maintains a high level of professionalism at all times. Communication is clear and timely, which make the entire process smooth and stress free. We highly recommend his services to anyone in need of dependable and professional process serving.

Photos

Customer reviews

4.9 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Derick Matthews1 reviewTotal number of Google reviews Derick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick to respond. Very professional and helpful. Very reasonable price and they even refunded part of it when it took less time than expected. Highly recommend and I would certainly use them again.

Galaktion SemkinLocal Guide · 48 reviewsTotal number of Google reviews Galaktion has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I definitely recommend Process Service PA! I was facing a strict deadline and needed urgent, same-day service. Blair and David were absolute lifesavers. They followed my instructions by serving the right person and providing photo evidence. What truly sets this team apart is their dedication. David executed the service flawlessly on time. They officially notarized the proof of service on Saturday, so I could safely meet my deadline. Blair immediately accommodated all my requests. If you need a reliable, knowledgeable, and communicative process server in Pennsylvania who actually cares about your case, this is the team to hire!

Janet MLocal Guide · 11 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Blair was absolutely professional, prompt, and extremely helpful with out of country processing!! His company has made my year!! 😊 Highly recommend!!!

Stasie Richards4 reviewsTotal number of Google reviews Stasie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you so much for doing such a great job with getting the job done quickly and in such a professional manner. This is my second time working with you guys and you definitely did not disappoint. Blair is definitely reliable and persistent at getting the job done for their clients. Thank you again for all your help!

Gordon Crowell7 reviewsTotal number of Google reviews Gordon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Process Service PA LLC is a process serving company rooted in excellence. Blair Johnson and his team are professional, prompt, reliable and effective. We work together several times a month and I can always count on Blair for a job well done.

David Lett1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've had an excellent experience working with Blair. He is consistently reliable, completes jobs quickly, and maintains a high level of professionalism at all times. Communication is clear and timely, which make the entire process smooth and stress free. We highly recommend his services to anyone in need of dependable and professional process serving.

Nicole Stanec1 reviewTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Blair and his team are efficient and reliable. I work with Blair several times a month and have always been highly satisfied with the service including meeting rush needs.

Bucks Second Saturday1 reviewTotal number of Google reviews Bucks has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick service and great communication! Highly recommend!

Gregory Gilston2 reviewsTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Blair and his team has always been a very smooth and enjoyable process. Blair gets the job done, and is very communicative throughout. Our law firm has put our trust in Process Service PA many times, and they constantly deliver. Highly recommend!

Alan Feldman3 reviewsTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The most reliable process serving company. When Blair says he'll get it done he really gets it done

Process Service PA llc on Google Maps →

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