Experts Reviews · Company report
Legendary Carpet Care+ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Legendary Carpet Care+

Toledo, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 71 interior cleaning services · 5.0★ from 212 Google reviews

Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legendary Carpet Care+ is better than 97% of interior cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legendary Carpet Care+ is better than 97% of interior cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legendary Carpet Care+ is better than 100% of interior cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legendary Carpet Care+ is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legendary Carpet Care+ is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legendary Carpet Care+ is better than —% of interior cleaning services.–
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Reviews for your job

Customers hired Legendary Carpet Care+ for 5 kinds of job.

Legendary Carpet Care+ for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$169–$309
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 58 Google reviews tagged “General carpet cleaning” · showing 20

Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

This company and it’s workers are all class acts! From the first phone call to when they completed the job, they were prompt, respectful and our floors exceeded our expectations! I have never encountered a more polite group of people and they made sure everything was taken care of before they walked out the door! We will definitely be using them again!

Reasonable priceGeneral carpet cleaningService not listed
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

First time customer and I highly recommend them. They are prompt, clean, and fast. There is a reason they have a 5.0 rating.

Paid $200–250General carpet cleaning
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was very pleased with the work from Legendary Carpet Care. The company was on time, and I appreciated the automated outreach to confirm the appointment and arrival time. Legendary cleaned carpets in our family room and basement, and they look like new. I would definitely recommend and use them again!

Paid $200–250Reasonable priceGeneral carpet cleaning
HalishaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good customer service carpets looked amazing after great price

Paid $200–250Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Gillian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly recommend! Super professional and great service. My carpets look new ! I will definitely use Legendary Carpet Care again !

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaning
jacqueline10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my second time using this company and I'm very please with the service I received. Quintin is very professional and quick. Will definitely be using him again. :)

Customer photo from jacqueline's review
Great priceGeneral carpet cleaning
JoAnne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I received exceptional service from Legendary Carpet Care. I have an 11 year old who is messy and created the need for the carpet to be cleaned desperately. The carpets now look Brand New!! Amazing! I received a text regarding arrival time which allowed me to be prepared. Upon arrival, Quinton did a walk through,…

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaning
Jodi-Kaye7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Legendary Carpet Care+. I hired them to clean two of my properties and they did a fantastic job. They were affordable and did the work within a few days of hiring them. No need to search for any other company to clean your carpets in Toledo. Legendary Carpet Care+ is the company to hire.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job of cleaning carpets. They look brand new. 5 star recommended

Carpet steam cleaningGeneral carpet cleaning+ Professionalism
Mabel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my second time having Legendary to clean entire house and very pleased. Carpet looks new and love the clean & refreshing smell. Very Professional

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the way the carpet looks.

General carpet cleaning
SherryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

👍 First time customer! Very satisfied with the results. Smells clean and looks that way. Professional, knowledgeable service. I was told what could be cleaned and what should be reupholstered. Will definitely use this Black owned business again!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
RobinLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a flood and Legendary was spot on in getting the water damage cleared up and home smelling good once again

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
arielLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My living room and stairs looked amazing been living in my townhouse for 5 years carpet looked brand new very fast and efficient and the carpet smelled AMAZING 😍 WILL DEFINITELY CALL AGAIN

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job and very professional.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Shalonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is the best, the men were kind, professional and explained all that I asked. I will definitely be using them from this point on. Thank you guys

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kristy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quintin and John did a fantastic job! On time, very professional, and easy to work with from scheduling to finish. Highly recommend!

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Elva11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Legendary Carpet Care did a great job cleaning our carpet! It looks great and feels so soft! They were prompt and were so easy to work with! It was a great experience.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These men were very professional and did one helluva job!! I am very pleased. Will use them again.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a wonderful job with my carpet. The carpet was looking pretty bad, but now it looks pretty good! I have already referred this business to family and friends.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (38 more) →

Price

$200-17% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning58$169–$309
Carpet steam cleaning55$158–$327
Upholstery cleaning22$153–$277
Area rug cleaning16$137–$360
Pet stain & odor removal5$151–$248

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