Experts Reviews · Company report
Legendary Carpet Care+ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Legendary Carpet Care+

Toledo, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 71 interior cleaning services · 5.0★ from 212 Google reviews

Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legendary Carpet Care+ is better than 97% of interior cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legendary Carpet Care+ is better than 97% of interior cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legendary Carpet Care+ is better than 100% of interior cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legendary Carpet Care+ is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legendary Carpet Care+ is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legendary Carpet Care+ is better than —% of interior cleaning services.–
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Reviews for your job

Customers hired Legendary Carpet Care+ for 5 kinds of job.

Legendary Carpet Care+ for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Upholstery cleaning” · showing 20

Love4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Booking the appointment was very easy online. Arrival time was within what was advised, he was very professional. I respect the professionalism will definitely recommend this business to others.

Paid $150–200Great priceUpholstery cleaning
TamikaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've found an awesome carpet cleaning professional and am now a loyal customer. Great customer service and communication. He was even able to come an hour earlier than originally scheduled. Quentin was very prompt and professional. He came in, reviewed the job to be done and got right to it. My carpets look brand…

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super friendly and fast! He did a wonderful job on my large sofa w/chaise and an ottoman! It doesn’t smell like my dogs anymore!

Paid $150–200Great priceUpholstery cleaning
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Legendary Carpet Care is excellent. My experience from beginning to end was great. Everyone was so kind, friendly, and professional. They somehow managed to bring both my white upholstered chair and my area rug that also has white sections in it back to life. Both the chair and the rug look like new. I cannot…

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
MP4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Completely blown away with how well the furniture I had cleaned turned out! I figured it wasn’t possible to even get 75% of the stains out due to the fact they had been there for years and were caused from smoke, foods, and drinks. Quintin got 99% of the stains out of the couches and 100% of the stains out of the…

Paid $250–300Great priceUpholstery cleaning
DeshawnaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a really good job. Kind, courteous ver professional.

Reasonable priceUpholstery cleaningArea rug cleaning
K-SarraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt, worked hard to get the various pet stains out of the couches. I will definitely use again!!

Reasonable priceUpholstery cleaning
MOSS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We thoroughly appreciated their prompt and professional service. Thanks for giving us a legendary experience.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Elisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Top tier service. This my 2nd time using their services and I’ll be booking again. Left my house smelling very clean

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
SherryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

👍 First time customer! Very satisfied with the results. Smells clean and looks that way. Professional, knowledgeable service. I was told what could be cleaned and what should be reupholstered. Will definitely use this Black owned business again!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
RobinLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a flood and Legendary was spot on in getting the water damage cleared up and home smelling good once again

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job and very professional.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Shalonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is the best, the men were kind, professional and explained all that I asked. I will definitely be using them from this point on. Thank you guys

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kristy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quintin and John did a fantastic job! On time, very professional, and easy to work with from scheduling to finish. Highly recommend!

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Bridget5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my second time using this company and I couldn’t be happier with the result . They did such a great job the first time I used them again . Def would recommend this company . Very professional and their scheduler is an absolute sweetheart .

Carpet steam cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These men were very professional and did one helluva job!! I am very pleased. Will use them again.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Legendary was extremely professional and did an amazing job on my furniture. Looks new and smells so fresh. I will definitely be using them again and I urge anyone looking for carpet and furniture cleaning to do the same!

Upholstery cleaning+ Punctuality+ Professionalism
Allie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our 2nd time using Legendary and we continue to be amazed with the quality of service received. Always professional and polite. Texts to remind of service date and time. Also texts when on way! We added the furniture cleaning this time around and everything smells clean with no lingering odors and does not…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kendall9 months ago★★★★★

Rating only, no written review.

Carpet steam cleaningUpholstery cleaning
Chocolate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism

Show more upholstery cleaning reviews (2 more) →

Price

$200-17% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning58$169–$309
Carpet steam cleaning55$158–$327
Upholstery cleaning22$153–$277
Area rug cleaning16$137–$360
Pet stain & odor removal5$151–$248

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