Analyzing 6,802,7336.8M ReviewsFor 19,24619.2K Experts

Experts Reviews · Company report
Leonardi Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty96−0.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Leonardi Automotive

Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 550 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Leonardi Automotive is better than 91% of tire shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Leonardi Automotive is better than 90% of tire shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Leonardi Automotive is better than 96% of tire shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Leonardi Automotive is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Leonardi Automotive is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Leonardi Automotive is better than 37% of tire shops.D
37

Reviews for your job

Customers hired Leonardi Automotive for 8 kinds of job.

Leonardi Automotive for auto brake replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 6 Google reviews tagged “Auto brake replacement”

HeatherLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Leonardi Automotive was a referral to us and they have been nothing short of thoughtful, kind, honest, and prompt to help our family with our daughter's car when it needed repairs while she is away at college. This is our third visit for different items (essentially fixing a lot of the errors of the previous…

Auto power window repairGeneral repairs & maintenanceEngine repair
LeonaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Leonardi makes it easy for me to take care of my vehicle - they always respect my mechanical questions and give me clear and logical explanations of what is happening and how to get problems solved - efficiently and cost effectively. Their customer service is thoughtful, caring, and professional.

Air & cabin filter replacementAuto brake repairTire rotations
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always happy with customer care, diagnostics and service at Leonardi’s. We wouldn’t go anywhere else. We took our 2002 Honda Accord in for annual checkup, oil change and vibration at lower 60s mph. Diagnosis showed tires and rear brake pads at end of life. With new tires, balancing, new pads, wheel alignment, oil…

TiresVehicle InspectionWheel alignment
JM3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They took my Suburban in last minute and performed a rotor and pad swap in time for my trip out of town. Friendly, competent, can-do folks. Highly recommend!

Auto brake replacement
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Auto brake replacementSteering & suspension repair
Mila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake replacementGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 37%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change113—
General repairs & maintenance99—
Brakes29—
Auto engine diagnostic24—
Auto maintenance21—
Engine repair20—
Tires19—
Electrical repair19—

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