How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty96−0.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORELeonardi Automotive
Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 550 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Leonardi Automotive for 8 kinds of job.
Leonardi Automotive for brakes
Clear ✕All 30 Google reviews tagged “Brakes”
I have been working with this shop for going on 16 years. First with multiple company vehicles, and then all of my personal vehicles. I drive one town over to go to them, as I truly trust and know they will provide the most thorough and honest assessment and pricing regardless of how big or small the task will be.…
Always personable, friendly and reliable, Leonardi’s has been servicing my cars for years and offer great deals and fast service.
I am a loyal Leonardi customer. I’ve met the owner and he is kind, considerate and really cares about the quality of workmanship of the mechanics. I know that my vehicle is well cared for. The front desk people remember who I am and take the time with me to talk about my concerns. I feel like I’m part of the…
They are always so nice and willing to work with you. They explain everything very thoroughly. Extremely patient. They take their time to good job. I have told many people about them and they also are very happy. They have a shuttle which was very helpful for me. I definitely will continue to go to them. Thank you…
They’re always very helpful and fast in making appointments plus giving rides to and from. I can trust them with my car which makes me feel secure.
Leonardi makes it easy for me to take care of my vehicle - they always respect my mechanical questions and give me clear and logical explanations of what is happening and how to get problems solved - efficiently and cost effectively. Their customer service is thoughtful, caring, and professional.
Good service
I stopped by yesterday with a headlight that needed replaced. Edgar was his usual friendly self, took my car in & I was out in 15 minutes. I’ve been a customer for years, they have always been very accommodating & very reasonable. I would recommend them highly!
Leonardi auto in Novato were wonderful. I had to change the reservation time a couple of times and they were very accommodating. The price for brakes pads change was very reasonable and I felt I was not overcharged. I will be coming back!
I have been bringing my vehicles here for years. Great, quick and friendly service. They are fair and alert you to upcoming issues. My most recent visit was last minute and they fit me in. When I received the vehicle it was like driving a new car. Handles so much nicer around tight corners—which I traverse daily on…
Friendly, professional and simply the best auto repair service in Marin County! My family, friends and co-workers all appreciate Leonardi's excellent customer service and high quality workmanship.
Leonard’s has integrity. They are good at communicating what your car needs as they fix what you requested. For example you need an oil change and they noticed that As they good detectives. I feel they care about my well being and my car.
Took my '96 Acura Integra for clutch issues in 2001, and Tony adjusted it over three years before it was time to replace it. Continued with our '02 Passat, .05 BMW 325i, '88 Ford E-250, '12 Ford E-250, '10 Pace American trailer, '16 Ford Transit 150, and several of my in-laws cars. Outstanding service, awesome…
I trust them as a business completely. The customer service and support is exceptional, they know their craft and won't make you feel stupid for not knowing what that sound is coming from under the hood.
The best place I’ve ever been! Incredible staff.
Timely and Very good quality service for car. Very good customer service.
Feel very confident my car getting high quality care, repair. Most appreciate staff so very patient, thorough, explaining my car repair, maintenance questions, simplifying as necessary so I 'get' it. I am gradually learning 'car talk'.
We have been using Leonardi Auto service for 40+ years. At least 13 different vehicles. Always great service and truthful advice. If something can wait until another time, they will say so. I rely on them, and will always use them. An excellent repair shop. Jim, Cathy Stanek and Terese Pearson.
As usual you did a great job on the car and it really needed the work you performed. This is another example of why Leonardi's is the first pick when it comes to service and why it's a pleasure to recommend you.
Leonardi's has always provided me and my family with honest feedback and reasonable pricing. They are accommodating of our schedule and understanding of our many questions to understand the work that needs to be done.
This was my first time using this business. I was immediately greeted on the lot by Tony and he was very friendly and listened well. I was promised the car back by 3PM, and it was ready. The pricing seemed fair and I’m presuming the work quality will be excellent. I will be happy to use them again as required!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 99 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 24 | — |
| Auto maintenance | 21 | — |
| Engine repair | 20 | — |
| Tires | 19 | — |
| Electrical repair | 19 | — |
