Analyzing 6,670,6676.7M ReviewsFor 18,69018.7K Experts

Experts Reviews · Company report
Leonardi Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty96−0.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Leonardi Automotive

Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 550 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Leonardi Automotive is better than 91% of tire shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Leonardi Automotive is better than 90% of tire shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Leonardi Automotive is better than 96% of tire shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Leonardi Automotive is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Leonardi Automotive is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Leonardi Automotive is better than 37% of tire shops.D
37

Reviews for your job

Customers hired Leonardi Automotive for 8 kinds of job.

Leonardi Automotive for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 15

All 20 Google reviews tagged “Engine repair”

HeatherLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Leonardi Automotive was a referral to us and they have been nothing short of thoughtful, kind, honest, and prompt to help our family with our daughter's car when it needed repairs while she is away at college. This is our third visit for different items (essentially fixing a lot of the errors of the previous…

Auto power window repairGeneral repairs & maintenanceEngine repair
Cathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They helped me get rid of the car as it wasn't worth the cost of repairs

Engine repair
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great.. love the service and communication 👏

Engine repairTransmission
PaulLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fixed coolant leak coming from engine. I am happy with services rendered. Also replaced engine mounts, much smoother now.

Engine repair
Bobby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Took my '96 Acura Integra for clutch issues in 2001, and Tony adjusted it over three years before it was time to replace it. Continued with our '02 Passat, .05 BMW 325i, '88 Ford E-250, '12 Ford E-250, '10 Pace American trailer, '16 Ford Transit 150, and several of my in-laws cars. Outstanding service, awesome…

BatteryBrakesAir conditioning
Mitzie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best place I’ve ever been! Incredible staff.

BrakesEngine repairOil change+ Punctuality+ Quality+ Professionalism
Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always fair and professional service.

Air conditioningElectricalEngine repair+ Punctuality+ Quality+ Professionalism
Loree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Feel very confident my car getting high quality care, repair. Most appreciate staff so very patient, thorough, explaining my car repair, maintenance questions, simplifying as necessary so I 'get' it. I am gradually learning 'car talk'.

Air & cabin filter replacementBrakesElectrical
Jackie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After putting up with my indecisiveness about replacing both the engine and transmission I was very appreciative of the courtesy and understanding I was shown. After all the work it was clean and shined when I picked it up. Like having a new car!

Engine repairTransmission+ Quality+ Professionalism
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Leonardi Auto service for 40+ years. At least 13 different vehicles. Always great service and truthful advice. If something can wait until another time, they will say so. I rely on them, and will always use them. An excellent repair shop. Jim, Cathy Stanek and Terese Pearson.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Terese3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My family has brought our cars here for 30 years at least. Best mechanic. Professional team. Can’t say enough good stuff. I now live in SF and always bring my car here for service. Through, trustworthy, efficient couldn’t ask for more.

Air & cabin filter replacementBatteryAir conditioning+ Punctuality+ Quality+ Professionalism
CaesarLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very honest and reliable. My family is satisfied with their service!

Air & cabin filter replacementAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Martin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brought my 1997 Volvo 850 in for multiple issues. Sound recommendations and extensive pre-and post- repair analysis assured the correct diagnosis. Vehicle runs much better - and the A/C runs super cold. None of the usual "upselling" that seems typical these days. A great shop, with great customer service, and one I plan on using going forward.

A/C installation & repairAir conditioningAuto engine diagnostic
William7 months ago★★★★★

Rating only, no written review.

Engine repair
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
AlexandriaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairOil change
Derek15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

Rating only, no written review.

BrakesEngine repair
Lorenzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 37%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change113—
General repairs & maintenance99—
Brakes29—
Auto engine diagnostic24—
Auto maintenance21—
Engine repair20—
Tires19—
Electrical repair19—

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