How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty96−0.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORELeonardi Automotive
Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 550 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Leonardi Automotive for 8 kinds of job.
Leonardi Automotive for oil change
Clear ✕All 115 Google reviews tagged “Oil change” · showing 80
My family and I have been using Leonardi’s for years. Always great service and friendly and helpful staff.
Leonardi's is the only place I will consider taking my car. They care about the work they do and making sure the customer has all the information they need to make decisions on work needed. Most importantly, they stand behind their work. They have my full trust and enthusiastic recommendation.
Great service and good prices. I had some repairs quoted several months ago and the employees honored the quoted prices without being asked. The team provided good documentation with pictures everytime they inspected my vehicle and never tried to upsell me on unneeded repairs. I will definitely keep coming here.
Love this place! Once again they saved my old car! Been a rough month for it!!
great prompt service
Great service.
Leonardi's gave prompt and complete service at a reasonable price, and they are close to my home.
I have been working with this shop for going on 16 years. First with multiple company vehicles, and then all of my personal vehicles. I drive one town over to go to them, as I truly trust and know they will provide the most thorough and honest assessment and pricing regardless of how big or small the task will be.…
Service was done quickly and efficiently.
Leonardi automotive always does a fantastic job.
Great service very friendly and informative
I trust them to do only what's necessary and not overcharge. Friendly and professional
Friendly & courteous folks. Edgar was very attentive, kept me informed about progress of the work, and explained what needed to be done and why. The job was done right & estimate was precise.
Great service as usual. Consistant friendy service evertime I have taken my cars in over the last 20 years and I wouldn't even consider going anywhere else.
I love Leonardi Automotive because they have the best service. They are very honest people and always care about the customer. I've never had a single complaint in my last 5 years about the service they've given to my car or my son's. But what I like most is how honest they are. Excellent personal and excellent service . You are best ones .
Very easy to schedule. Thorough check done of all systems. Very friendly and a good value. I never feel pressured to do repairs and they explain everything well. I would highly recommend them.
Great people, great service, I really trust them
Except for minor scheduling hiccups, the service was excellent
Always great 👍 service. Have used Leonardi's for over 25 years..
Always personable, friendly and reliable, Leonardi’s has been servicing my cars for years and offer great deals and fast service.
Have trusted all of my service needs to Leonardi for more than 20 years. Always happy with service provided by friendly, professional staff.
Scott was so helpful and I received same day service…excellent job!
Everyone was courteous, respectful, and helpful. They provided a detailed explanation of the work done and my car was ready when promised, running perfectly. You can depend on Leonardi Automotive.
Always the best customer service!
Great customer service.
Always take my cars here, they’re communicative, awesome on time management and do a grate job!
Excellent and professional service
They’re always very helpful and fast in making appointments plus giving rides to and from. I can trust them with my car which makes me feel secure.
Leonardi makes it easy for me to take care of my vehicle - they always respect my mechanical questions and give me clear and logical explanations of what is happening and how to get problems solved - efficiently and cost effectively. Their customer service is thoughtful, caring, and professional.
Always happy with customer care, diagnostics and service at Leonardi’s. We wouldn’t go anywhere else. We took our 2002 Honda Accord in for annual checkup, oil change and vibration at lower 60s mph. Diagnosis showed tires and rear brake pads at end of life. With new tires, balancing, new pads, wheel alignment, oil…
I had 2 parts that needed replacing. Fan and cabin filter plus a courtesy inspection and detailed reporting back to me. Edgar kept me informed and all staff friendly and helpful. I will definitely come back for future issues. Thank u for great work and service!!
I called the shop days before the Labor Day weekend due to an issue with my battery. They were very pleasant and found a way to squeeze me in. Scott kept me informed through the whole process and even arranged to pick me up when my car was ready.
Did a great job!
Good people. Good prices. Excellent service. I trust their word and their work and highly recommend them.
Been a costumer for about 4 years now and they never disappoint. I appreciate their honest work, reasonable prices and quickness of scheduling appointments and servicing. Thanks Leonardo Automotive team!
As always, Leonardo Automotive provided excellent service and great customer service. Highly recommend them for your car service and repair needs.
From start to finish this was a great experience at Leonardi Automotive! Their professionalism and communication was above and beyond! The service was exactly what I asked for and was completed earlier than expected. Edgar and Scott were great and I really appreciate the efforts of the entire team at Leonardi…
Always happy with service. Personnel very knowledgeable and friendly.
Very professional shop. I had an oil change, they reviewed the summary with and all seems fine, except needing new tires soon. I recommend Leonardi’s
The most honest, efficient, and friendly service advisors around. Thanks so much for your expertise and time.
Great service from scott and edgar. All performed perfectly.
I stopped by yesterday with a headlight that needed replaced. Edgar was his usual friendly self, took my car in & I was out in 15 minutes. I’ve been a customer for years, they have always been very accommodating & very reasonable. I would recommend them highly!
I’ve had several oil changes completed at Leonardi Automotive. They are always super professional, provide excellent service, and reasonable rates. I have no reservations recommending their services to anyone.
Reasonable price and good service- inspection report included and was an excellent presentation of current conditions
Very satisfied the work was done. Got it back in one day.
Leonardi’s gave me great service, and took the time to explain what needed to be done. I got my car serviced right away and the shuttle to and from the service center was very much appreciated. I would highly recommend them.
Brought in my car to the shop because it almost caught on fire. Edgar told me it was the alternator and the wiring. They replaced everything and now the car is running smooth. Also had its oiled changed as well. 100% satisfied costumer.
Prompt, efficient, and courteous service. Attention to details and summary reports are always concise and thorough . They let you know ahead of time what service issues may be needed so there aren't any 'surprises' .
Always topflight service and customer care.
I totally trust Leonardi Auto to fix my car right without gouging me. It is a very professional service they give you from start to finish. They give you a quote and stick to it, and charge a reasonable price for the quality of service you get. They have free customer shuttle for customers too. I highly recommend them!
Seems every place in town had a 2 to 4 week wait for an oil change, Leonardi’s got me in a couple of days later. Edgar is awesome. They’ll be my first call moving forward.
Nice and simple. Very friendly office staff. Upfront estimate.
They were able to diagnose my check engine light issue and rectify it quickly they go above and beyond what is generally experienced at a auto repair shop
Easy appointment request, well priced services and very customer oriented. Edgar and Scott are always prompt, courteous and helpful. No hidden surprises and always accommodating, including a lock box for afterhour pickups. Highly recommended!
They were on time, friendly, great follow up and attention to detail. I will use them again!
Very happy with the service! the price was reasonable, was done in a timely manner will -definitely recommend Leonardi to friends besides bringing our other vehicles in for service!
I worked with Scott to diagnose and make repairs to my Hyundai Sonata. Scott did a fine job of advising me and keeping me in the loop during the repair period. Additionally Scott spent a fair amount of time advising me of the various options available going forward. 100% professional and courteous. Would…
Friendly, professional and simply the best auto repair service in Marin County! My family, friends and co-workers all appreciate Leonardi's excellent customer service and high quality workmanship.
Scott, Edgar and team always take care of things on time and to a high standard. See ya next time!
I 💜 this place. As a woman, I feel safe like I’m not being taken advantage of or talked down to. I even send my kids here, under 18, and feel again safe that they (Scott and Edgar) are not going to take advantage of them. I’ve come across the owner, Tony, in the parking lot while getting my car. I didn’t know…
The entire team at Leonardi’s has consistently been honest, professional, and welcoming. They’ve been my only mechanic for 10 years and 3 vehicles. I can’t recommend them enough!
Great service and very accommodating.
The service from the appointment to the end was terrific!! Friendly people who did a fantastic job
Always a pleasant experience with Leonardi’s staff. They are very knowledgeable, courteous, prompt and accommodating. Their work is always clean and precise and their rates are reasonable and there are never hidden charges or fees. I will be a customer for life.
Very good communicators at Leonardi's, and CARING mechanics. I have an older vehicle and they really made sure that all the bases were covered to support it's longevity (and my safety) when I came in for a "check up." After inspection they listed out all of the areas that were of concern, and were honest about the…
I’ve been taking my car to Leonardi’s for the last 10 years and she’s still running well. They have helped me from simple oil changes to high mileage services including eliminating mouse issues! Highly recommend this family run business!
Very friendly, always do a great job!
Timely, professional and strong communicators. Great experience. Will use again.
Very professional atmosphere, customer service was very welcoming and knowledgeable, all around great experience and I’ll be a customer for life
I trust them as a business completely. The customer service and support is exceptional, they know their craft and won't make you feel stupid for not knowing what that sound is coming from under the hood.
I have trusted Leonardi's with my beloved 2004 Jeep since I bought it in 2013 (and with my other Jeep before that). They steer me right on what is needed and what is likely coming down the pike. The staff members are wonderful. Don't go anywhere else.
The best place I’ve ever been! Incredible staff.
I like how comfortable they make me feel clearly explaining the situation with my car and what needs to be done. They also are staying on top of my needed service so my old car will continue to run as long as possible. They offer rides to and from which is so helpful when my neighbors are all busy and they are…
A wonderful experience at Leonardi. I had my Porsche 911S well taken by the Edgar and the team, they really made it stress-free and easy. I felt very welcomed, well informed and taken care. It was my first time being at Leonardi and I promise to only bring my cars there for service from now on. I even got…
Feel very confident my car getting high quality care, repair. Most appreciate staff so very patient, thorough, explaining my car repair, maintenance questions, simplifying as necessary so I 'get' it. I am gradually learning 'car talk'.
We have been using Leonardi Auto service for 40+ years. At least 13 different vehicles. Always great service and truthful advice. If something can wait until another time, they will say so. I rely on them, and will always use them. An excellent repair shop. Jim, Cathy Stanek and Terese Pearson.
Friendly honest and reliable service!
My family has brought our cars here for 30 years at least. Best mechanic. Professional team. Can’t say enough good stuff. I now live in SF and always bring my car here for service. Through, trustworthy, efficient couldn’t ask for more.
Very honest and reliable. My family is satisfied with their service!
I was waited on right away and the service was done in one day. Great job!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 99 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 24 | — |
| Auto maintenance | 21 | — |
| Engine repair | 20 | — |
| Tires | 19 | — |
| Electrical repair | 19 | — |
