How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%58+14.1Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORELiberty Tax
Salem, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 50 tax services · 4.6★ from 199 Google reviews
Report card
Percentile vs other tax services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Liberty Tax for 8 kinds of job.
Liberty Tax for income tax filing
Clear ✕All 18 Google reviews tagged “Income tax filing”
My experience at Liberty Tax, was wonderfully I got to meet with Richard. He was Professional and helpful. All my questions got answered the paper process was smoothly. His knowledge and wisdom made me feel that the choice I made to prepare my taxes was the best thing I could have done. Great staff. Can't wait to…
Liberty Tax on Lancaster in Salem is EXCEPTIONAL! I was really scared to file my taxes as I was worried I was going to owe $40k+. After working with Christina and Richard, I didn’t even come close to this number. They are so friendly and such nice people to work with. I will certainly be using them for my taxes…
Richard and Christina are so fun to work with.Yes.I said that. Taxes can be daunting, but I won't go anywhere else.
Our tax professional was very courteous, very knowledgable and shared everything she was doing and why. My wife and I will definitely use them next year.
Todo bien sin problema
The lady that helped me with my taxes was knowledgeable yet very personable, informative, and efficient!! She could not have been a better tax preparer!! She was amazing!!
Ella me trato de lo mejor 🫶🏼me atendio muy bien 💫
The tax consultant who helped was very informative, helpful, and friendly.
Richard is absolutely fantastic and the only person we trust to file our taxes! He’s quick, efficient and always accurate, can’t recommend him enough!
I got my taxes done on Lancaster and Linda gave me the best Tax experience I've had in years. She's sweet, attentive and actually cares for her clients. I would recommend her for sure and I'm definitely coming back just for her.
Great attention by Rosalinda, everyone in the office very helpful.
Third year doing my taxes with Jose he is very kind and and as always did a great job! Thank u see u next year Jose.🙂
If you need your taxes done definitely go to Liberty Taxes ask for Michael he is the man
I had been dreading doing my taxes in fact it was a year behind but thank you liberty. Thank you Mr. Revis’s great great job outstanding thank you again.
Quick and easy. And Richard was funny as always.
I've been using Liberty Tax for years, they really know what they're doing, I have a really complicated tax situation and they handle it with no problems, always going above and beyond to make sure I get the most out of my taxes, highly recommend!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 18 | — |
| Income tax filing | 18 | — |
| Tax Preparation | 9 | — |
| Income tax return preparation | 8 | — |
| Financial plan | 4 | — |
| Tax problem consulting | 3 | — |
| IRS audit representation | 2 | — |
| Tax planning | 2 | — |
