Experts Reviews · Company report
Lightspeed Security & Surveillance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Lightspeed Security & Surveillance

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 34 cctv installation services · 4.9★ from 236 Google reviews

Report card

Percentile vs other cctv installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lightspeed Security & Surveillance is better than 89% of cctv installation services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lightspeed Security & Surveillance is better than 84% of cctv installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lightspeed Security & Surveillance is better than —% of cctv installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lightspeed Security & Surveillance is better than 100% of cctv installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lightspeed Security & Surveillance is better than 100% of cctv installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lightspeed Security & Surveillance is better than 100% of cctv installation services.A
100

Reviews for your job

Customers hired Lightspeed Security & Surveillance for 2 kinds of job.

Lightspeed Security & Surveillance for security cameras

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Security cameras”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Security cameras”

HarenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great professional service

InstallationSecurity cameras
Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was recommended by my neighbor here in the Woodlands. I used this company to install an alarm system and 4 security cameras. I was really happy with the equipment and pricing. So glad I used them! One million stars!

Great priceSecurity cameras
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service and highly recommended! As a Realtor, having reliable professionals I can trust and confidently recommend to my clients is extremely important. Omar and Lightspeed Security provide excellent service, professionalism, and personalized attention. Omar is knowledgeable, responsive, and takes the time…

Reasonable priceSecurity cameras
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I just recently installed a security system at my house. They were very careful installing 8 cameras. I like the view and the price! Very professional!

Great priceSecurity cameras
Rodrigo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

“We just moved into our new home in The Woodlands and one of our biggest concerns was making sure our family felt safe—especially with everything you hear happening these days. We reached out to Lightspeed Security and honestly, it was one of the best decisions we made after buying the house. The whole process was…

InstallationSecurity cameras
Santiago1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very happy with the service! We had a 4-camera system installed and everything went as discussed. The team was professional and the install looks great.

Great priceInstallationSecurity cameras
Emilio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We just had our security system installed by Lightspeed Security and honestly couldn’t be happier! As a young couple buying our first home, safety was a huge priority for us, and they made the whole process super easy. Omar and his team were very professional, explained everything in a way that actually made sense,…

Great priceInstallationSecurity cameras
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My elderly parents live at home with caregivers in Kingwood. My sisters and I are dispersed throughout the US and can’t pop in to check on them every day. We consulted with Lightspeed to install interior and exterior cameras to help us have visibility into our parent’s home. They listened to our needs and designed a…

Great priceInstallationSecurity cameras
Stanley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Omar and his guys did a great job! 5 ⭐️ service! I will definitely use his service again! And I will definitely recommend him to all my families and friends!

Customer photo from Stanley's review
Security cameras
Jan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Replaced old cameras with amazing new ones. Technicians were outstanding and very polite. Highly recommend.

Reasonable priceInstallationSecurity cameras
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience overall. Omar, the owner, was professional and helpful, and Alonso and Fabian did an excellent installation—clean, efficient, and precise. Highly recommend their services!

Great priceInstallationSecurity cameras
JacquelynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Omar and his team of technicians at Light Speed Security and Surveillance company were an excellent and professional team! If you’re looking for a company to meet your specific needs, provide you with EXCELLENT customer service, Great price and not try and push over on you what they wanna do instead of what you’re…

Great priceInstallationSecurity cameras
JuanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omar and Alonso were great! Omar recommended and explained services they provide. No high pressure sales. They installed 4K camera system. Alonso came out the next day for installation. Quality of video looks great and came with 3 year warranty. Strongly recommend.

InstallationSecurity cameras
Marie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technicians were prompt and friendly. They were knowledgeable and experienced with handling the job.

Great priceInstallationSecurity cameras
Sup4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omar listens well and easy to talk to. He quickly scheduled an appointment to install cameras the next day with Chris. Chris and his team were very efficient and offered great advice on placement of cameras and explained everything well. Great Service Overall!

Reasonable priceInstallationSecurity cameras
Elexeider4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Me instalaron un sistema de cámaras en el área de Spring hace un par de semanas. Tuve un incidente en mi casa y pudimos reconocer claramente a las personas. Gracias a Omar y su equipo! Ampliamente recomendado

Reasonable priceInstallationSecurity cameras
Volha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceInstallationSecurity cameras

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Security cameras17—
Installation15—

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