Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
Google reviewers rate Lionsgate Pet Hospital 4.9 out of 5 based on 202 reviews, with the owner not replying to any comments. Customers frequently praise the staff's warmth, punctuality, and thorough communication regarding pet care, noting that appointments are rarely rushed and explanations are clear. Recurring themes include long-term loyalty to the clinic and efficient handling of both routine checkups and emergencies. However, a few low-star reviews criticize the office for perceived rudeness during urgent situations and a lack of timely phone communication during periods of high volume.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
202 Google reviews we collected
Phrases our text analysis found in 148 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“For more than 20 years, always professional, caring treatment.”
“I said I could go get one from my car, when I was yelled at many more times to get out or put a mask on.”
“Everything is efficient and the doctor is very easy to talk and explains things well.”
“We have never had a veterinarian spend that much time thoroughly reviewing our baby’s health history and examining her in a kind and gentle manner tha…”
“They are warm, compassionate, friendly and trustworthy.”
“The most kind and caring people ever; highly recommend.”
“I wouldn't recommend any other vet to care for your furry family members.”
“…incredible staff treated NOLA like she was their own little kitty & explained in great detail the various treatments & medications that she would nee…”
“I also appreciate that they're upfront about pricing, and try to keep costs as fair as possible.”
praise complaint · found by our text analysis, Google review wording unchanged.
Amazing staff from the doctors to the nurses to the front desk! So warm and caring with all of my pets.
For more than 20 years, always professional, caring treatment. Entire staff compassionate with us as well as our fur partners. Absolutely the best!
Everybody at Lionsgate is just the absolute best!! My fur kids have been going to them for a few years now and I am always just so impressed with everyone. From the smiles that greet you when you walk in, to the compassionate care of the providers, I just know that they all love my boys as if they are their own. 5…
I was referred to LGPH when my puppy was sick and our vet was on vacation. That was 13 years ago. LOVE LOVE LOVE the staff and Dr. Ann I now have 2 dogs ( 13yrs & 10 yrs) I have never gone back to the old vet. They are warm, compassionate, friendly and trustworthy. I totally trust them with my fur babies..
I have been taking my dog here since she was a puppy, I can't say enough good things about Lionsgate Pet Hospital. Even now that I live far away I still make the drive out to take my dog to them every month. Their staff is truly caring. So many times over the years they have gone out of their way to take extra care…
My appointment is never rushed. All of my questions and concerns are addressed. Dr. McHugh always calls back as promised and/or checks back when my dog has an issue. My dog has a better doctor than I do myself!!
4.9 ★★★★★ 202 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing staff from the doctors to the nurses to the front desk! So warm and caring with all of my pets.
For more than 20 years, always professional, caring treatment. Entire staff compassionate with us as well as our fur partners. Absolutely the best!
Everybody at Lionsgate is just the absolute best!! My fur kids have been going to them for a few years now and I am always just so impressed with everyone. From the smiles that greet you when you walk in, to the compassionate care of the providers, I just know that they all love my boys as if they are their own. 5 stars is not enough to describe Lionsgate. Thank you for loving my doggies!!!!
I was referred to LGPH when my puppy was sick and our vet was on vacation. That was 13 years ago. LOVE LOVE LOVE the staff and Dr. Ann I now have 2 dogs ( 13yrs & 10 yrs) I have never gone back to the old vet. They are warm, compassionate, friendly and trustworthy. I totally trust them with my fur babies..
I have been taking my dog here since she was a puppy, I can't say enough good things about Lionsgate Pet Hospital. Even now that I live far away I still make the drive out to take my dog to them every month. Their staff is truly caring. So many times over the years they have gone out of their way to take extra care of my dog, get specialist answers, and just really go above and beyond to help with her chronic condition. I also appreciate that they're upfront about pricing, and try to keep costs as fair as possible. I'll be a customer here for my dog's entire life.
My appointment is never rushed. All of my questions and concerns are addressed. Dr. McHugh always calls back as promised and/or checks back when my dog has an issue. My dog has a better doctor than I do myself!!
We have been taking our pets to Lionsgate for over 20 years and can’t imagine going anywhere else! The care our pets receive is outstanding. High quality doctors and the receptionists and office staff are always so cheerful and helpful. We love Lionsgate!
Thank you for always working with us and our schedules and always providing such wonderful care for our dogs!
The staff is always so sweet to Ellie and myself. She loves coming into the office to visit. Everything is efficient and the doctor is very easy to talk and explains things well. You can tell the people that work there truly love what they are doing.
The vet I use there (Dr Nikki) is fabulous. She listens, advises, compliments progress and provides great advice I’m so happy I found this Veterinarian clinic. I move to OP 2 years ago
Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
