How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty86−1.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORELocal Home Appliance
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 144 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Local Home Appliance for 8 kinds of job.
Local Home Appliance for dishwasher repair
Clear ✕All 15 Google reviews tagged “Dishwasher repair”
Local Home Appliance has been our provider for many years. The tech is always on time and professional. Work quality is excellent. They never do or recommend anything unnecessary, and always provide all information to help make decisions. I highly recommend them.
I frequently use Local Home Appliance for all of my rentals. Matt gives me honest and correct recommendations as to what should be repaired vs replaced. He is prompt, courteous, fair price and my tenants all feel comfortable and happy with his service.
Great service always reasonable pricing. Nice having an appliance repair man on call. We’ve used them for over 15 years. They never disappoint.They don’t push repairs that you don’t need, let you know when a repair is worth it, and when it’s time for a new appliance. Reliable unlike the appliances!
Matt is a fantastic technician. He is always prompt, courteous and extremely knowledgeable. I have been using him for over 17 years. I highly recommend him for any appliance repair.
I trust local home appliances in ever aspect. They are knowledgeable, punctual, clean, friendly. Respectful, honest, efficient, and trustworthy. I highly recommended them
We have used Local Home Appliance for many years. We've always been happy with their work. They have saved us so much by repairing over replacement of our appliances.
I reached out to Matt about a dishwasher issue, and he was incredibly responsive and helpful from the start. Even though I didn’t end up moving forward with service, he took the time to help diagnose the problem over the phone, text, and email — even reviewing photos to narrow it down. You can tell he genuinely…
Very fast service. Came the same day I called and the repair was completed quickly. Cost was very reasonable. Matt was very pleasant and explained the repair to my husband. We’ll call them again for any type of home appliance problem.
First let me say I can't speak for his non-home warranty customers, but my experience started nice, until my home warranty company told me he never did what he told me he did. Was referred through HWA to have him come out. As another review pointed out, he did not wear a mask (even though I was wearing one in my…
Matt is honest, knowledgeable and quick to respond. Highly recommended
Matt was and is very professional, very knowledgeable and very efficient. Perfectly honest worker with excellent skills, good service and fare rates.
Quick, honest, friendly. Matt always does a fantastic job and is a great pleasure to work with.
Matt knows what he's doing an reliablr
Matt is phenomenal! He’s extremely honest and very knowledgeable about any appliance I need fixing! Highly recommend!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washer/dryer repair | 16 | $126–$335 |
| Dishwasher repair | 15 | $114–$390 |
| Washing machine repair | 13 | $126–$371 |
| Refrigerator repair | 11 | $253–$427 |
| Dryer repair | 10 | $183–$365 |
| Stove & cooktop repair | 8 | $126–$429 |
| Oven repair | 7 | $139–$427 |
| Refrigerator/freezer repair | 6 | $132–$440 |
