How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty86−1.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORELocal Home Appliance
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 144 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Local Home Appliance for 8 kinds of job.
Local Home Appliance for washing machine repair
Clear ✕All 13 Google reviews tagged “Washing machine repair”
Local Home Appliance has been our provider for many years. The tech is always on time and professional. Work quality is excellent. They never do or recommend anything unnecessary, and always provide all information to help make decisions. I highly recommend them.
I frequently use Local Home Appliance for all of my rentals. Matt gives me honest and correct recommendations as to what should be repaired vs replaced. He is prompt, courteous, fair price and my tenants all feel comfortable and happy with his service.
Great service always reasonable pricing. Nice having an appliance repair man on call. We’ve used them for over 15 years. They never disappoint.They don’t push repairs that you don’t need, let you know when a repair is worth it, and when it’s time for a new appliance. Reliable unlike the appliances!
We have used Local Home Appliance for many years. We've always been happy with their work. They have saved us so much by repairing over replacement of our appliances.
Always honest, courteous, professional, reasonably priced. Matt and his crew have repaired (rescued!) a number of our older appliances over the years, saving us money. Every now and then something breaks that cannot be saved. They always let us know, and don't waste our time and money on unnecessary repairs. I…
I called Local Home Appliance about fixing my washing machine and they did an excellent job with a very quick turn around time. Matt explained everything in detail, including diagnosing the issue and the pricing. He ordered a new part for my washer and was able to provide a temporary fix so that I could still use…
Matt responded promptly to my phone calls. When he arrived to check out the non functioning appliance, he was professional and courteous. He assessed the problem correctly and provided an estimate for the work that would occur later. He ordered the part told me the exact time it would arrive was in question due…
He responded quickly, was prompt, and thoroughly explained the problem and solution. He is honest and his prices are fair.
Quick, honest, friendly. Matt always does a fantastic job and is a great pleasure to work with.
I was pleased with the service I received from Matt. Very reasonably price and fast response.
Super honest and very price conscious. He actually diagnosed the problem before he came out to make sure he could fix it. Said if he couldn’t no service call fee. Extremely knowledgeable guy. Wouldn’t use anyone else
I would absolutely recommend this business to anyone in need. Easy to get a hold of, and if you have to leave a message, responds very fast. I just finished having my washing machine fixed and he did it in record time. Not only that, but it was a fairly simple fix so he was kind enough to show me how to fix the…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washer/dryer repair | 16 | $126–$335 |
| Dishwasher repair | 15 | $114–$390 |
| Washing machine repair | 13 | $126–$371 |
| Refrigerator repair | 11 | $253–$427 |
| Dryer repair | 10 | $183–$365 |
| Stove & cooktop repair | 8 | $126–$429 |
| Oven repair | 7 | $139–$427 |
| Refrigerator/freezer repair | 6 | $132–$440 |