How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%69+30.2Reliability 19%47+8.8Value 13%90+11.3Momentum 10%68+6.8Track record 9%4+0.4Accountability 6%61+3.8Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORELocal Roots AC and Plumbing LLC
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 213 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.
Reviews for your job
Customers hired Local Roots AC and Plumbing LLC for 8 kinds of job.
Local Roots AC and Plumbing LLC for HVAC system maintenance
Clear ✕All 50 Google reviews tagged “HVAC system maintenance” · showing 20
I had lost all faith in HVAC Companies - UNTIL we met Ideal with Local Roots. Ideal is always on time, professional and trustworthy. Thank you for such great service and keeping our air conditioner functioning without fail.
Ideal came and serviced our two units and did a great job. Always friendly, very knowledgeable and keeps our units running smoothly. Thank you for all that you do!
Awesome service, incredible staff!!!!!! Thanks for all the help guys!!!
David came out right away and was amazing. Had our system fixed extremely fast!
I have lived in my current home for 26 years and have owned a few prior, in this time I have never had an HVAC company with such integrity and concern for a customer. Both John & Dave have serviced and done preventive maintenance on my current unit and are straight up guys, they treat you like family. I'm both…
Our technician, Ideal, was very helpful and kind! I would definitely recommend this business!
I contacted Local Roots AC & Plumbing for a second opinion, and I'm very glad I did. John A. was prompt, professional, and incredibly thorough from the moment he arrived. What impressed me most was his honesty. It's one thing to pay for a repair that truly needs to be done, but it's another to know you're working…
Imagine this, it's 5 PM on a Monday night the first week back to school for you kids, you get a phone call from your wife telling you there's a leak coming from the driveway water valve and it's running under the concrete slab of the driveway. We regularly service our air conditioning system with Local Roots, so I…
I am a small business in health care and Dave’s team and service were very prompt to attend to our emergency. Also the staff was very courteous to our staff. They are super good at diagnostics and repair without trying to upsale any product. 5 star review for sure.
Without this company we’d be sol! Boy am I glad to have Local roots. Chris the owner knows this biz better than anyone, and he knows how to hire. Literally every person that has come to my house has been knowledgeable, honest, and a great chat. Darren, and his partner today both deserve 100 dollar bonuses in my…
Ideal was a great help, and very friendly. Got my air conditioning working within half an hour!
Great service and communication. Darren was professional and took his time. He answered any questions I had and did an amazing job!
Nice and easy. Full system replacement. Jordan & Darren did a great job and were very professional. Eric was thorough and quick in the bid process.
Excellent service, fast and courteous!
I came out to maintenance the AC. He was on time, professional, and honest. He explained each step and why he was doing what he was doing and how the system worked. Ideal explained the maintenance program, the options offered & the benefits of doing a maintenance program with no pressure. I highly recommend Local Roots!
We had Josh for A/C maintenance and Mathew for plumbing issues out and were very pleased. We found Local Roots with high recommendations from Next door and did not disappoint. They were on time, professional and kept us informed through every step. They are a small local business and you don’t get the runaround and…
My air conditioner went out on a Saturday afternoon on a 105 degree day. Dave with Local Roots arrived within an hour and fixed the problem in the next hour! He was knowledgeable and clearly cared about the quality of the work. I thought I’d be without A/C for the weekend and I’m astonished and grateful that it was fixed so quickly.
We have a maintenance program with Local Roots to keep our units running efficiently. Today John Areikat was our tech and as always very professional, thorough, and friendly. He explained everything that was done, had photos of all the work that was done and made us feel very secure in the maintenance of our heating and cooling systems
I highly recommend David Holland and Local Roots AC. David is truly one of the best in the business. They went out of their way to help me, completed the work neatly and on schedule, and David’s friendly attitude made the whole experience great. I’m now a loyal customer for life. Thank you — A+ service!
"If you’re looking for a reliable AC/Plumbing company, we can’t recommend Local Roots AC/Plumbing enough. We’ve used them for over a decade (starting with Hays Cooling). Ideal has been our go-to tech for years and just finished our seasonal tune-up today. He is always professional, thorough, and a pleasure to have…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 50 | $37–$292 |
| A/C system maintenance | 39 | $54–$441 |
| HVAC system repair | 29 | $192–$955 |
| A/C system repair | 22 | $209–$880 |
| Install AC | 10 | $1.5k–$3.2k |
| Repair HVAC | 8 | $236–$840 |
| Heating system repair | 7 | $228–$1.6k |
| Heating system installation | 4 | $1.4k–$2.8k |
