Experts Reviews · Company report
Local Roots AC and Plumbing LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%69+30.2Reliability 19%47+8.8Value 13%90+11.3Momentum 10%68+6.8Track record 9%4+0.4Accountability 6%61+3.8Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Local Roots AC and Plumbing LLC

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 213 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Local Roots AC and Plumbing LLC is better than 69% of HVAC contractors.B
69
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Local Roots AC and Plumbing LLC is better than 47% of HVAC contractors.C
47
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Local Roots AC and Plumbing LLC is better than —% of HVAC contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Local Roots AC and Plumbing LLC is better than 90% of HVAC contractors.A
90
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Local Roots AC and Plumbing LLC is better than 68% of HVAC contractors.B
68
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Local Roots AC and Plumbing LLC is better than 4% of HVAC contractors.F
4
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Local Roots AC and Plumbing LLC is better than 61% of HVAC contractors.B
61

Reviews for your job

Customers hired Local Roots AC and Plumbing LLC for 8 kinds of job.

Recent priced reviews

★★★★★ Remedios · 3 days ago

I recently called local roots and plumbing and Jackie answered my call, I don’t speak English well but she spoke Spanish which helped lots, she connected me to an agent quickly and I received help within a reasonable time thanks so much I will be recommending this company to all my family and friends. Gracias Jackie :)

Paid $1–200Reasonable priceToilet repair
★★★★★ Amalia · 3 weeks ago

I had lost all faith in HVAC Companies - UNTIL we met Ideal with Local Roots. Ideal is always on time, professional and trustworthy. Thank you for such great service and keeping our air conditioner functioning without fail.

Paid $800–1,000Great priceHVAC system repairHVAC system maintenance
★★★★★ Justin · a month ago

It was a pleasure to have Don work on my toilet issue. He was truthful and honest because we couldn't see the exact issue but he gave me two quotes to cover all bases. Once I had them I decided to proceed. Unfortunately for me it ended up being the higher quote but it had too be done. Don went to acquired the…

Paid $400–600Reasonable priceToilet repair
★★★★★ Rosanne · 2 months ago

My air conditioner was leaking (and I just had it serviced 4 months prior by a different company) and I desperately needed someone to come out ASAP to fix the problem. The last company tried to get me to buy a new a/c unit and I believe they didn’t do as good of a job as they should have which may led to the leak.…

Paid $600–800Reasonable priceA/C system repair
★★★★★ Lance · 2 months ago

I have lived in my current home for 26 years and have owned a few prior, in this time I have never had an HVAC company with such integrity and concern for a customer. Both John & Dave have serviced and done preventive maintenance on my current unit and are straight up guys, they treat you like family. I'm both…

Paid $800–1,000Great priceHVAC system repairHVAC system maintenance
★★★★★ Derek · 2 months ago

We had an issue with our AC system late (8pm) in the evening. Local Roots not only answered the phone with a real person but was also willing to give a estimated price over the phone. (I knew what the problem was) They also showed up in 35 minutes from the phone call. Nolan showed up and was personable, experienced…

Paid $200–400Reasonable priceHVAC system repair

Price

$573+78% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 43%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance50$37–$292
A/C system maintenance39$54–$441
HVAC system repair29$192–$955
A/C system repair22$209–$880
Install AC10$1.5k–$3.2k
Repair HVAC8$236–$840
Heating system repair7$228–$1.6k
Heating system installation4$1.4k–$2.8k

Compare with

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