How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%69+30.2Reliability 19%47+8.8Value 13%90+11.3Momentum 10%68+6.8Track record 9%4+0.4Accountability 6%61+3.8Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORELocal Roots AC and Plumbing LLC
Better than 66% of HVAC contractors · #23 of 67
Recent priced reviews
I recently called local roots and plumbing and Jackie answered my call, I don’t speak English well but she spoke Spanish which helped lots, she connected me to an agent quickly and I received help within a reasonable time thanks so much I will be recommending this company to all my family and friends. Gracias Jackie :)
I had lost all faith in HVAC Companies - UNTIL we met Ideal with Local Roots. Ideal is always on time, professional and trustworthy. Thank you for such great service and keeping our air conditioner functioning without fail.
It was a pleasure to have Don work on my toilet issue. He was truthful and honest because we couldn't see the exact issue but he gave me two quotes to cover all bases. Once I had them I decided to proceed. Unfortunately for me it ended up being the higher quote but it had too be done. Don went to acquired the…
My air conditioner was leaking (and I just had it serviced 4 months prior by a different company) and I desperately needed someone to come out ASAP to fix the problem. The last company tried to get me to buy a new a/c unit and I believe they didn’t do as good of a job as they should have which may led to the leak.…
I have lived in my current home for 26 years and have owned a few prior, in this time I have never had an HVAC company with such integrity and concern for a customer. Both John & Dave have serviced and done preventive maintenance on my current unit and are straight up guys, they treat you like family. I'm both…
We had an issue with our AC system late (8pm) in the evening. Local Roots not only answered the phone with a real person but was also willing to give a estimated price over the phone. (I knew what the problem was) They also showed up in 35 minutes from the phone call. Nolan showed up and was personable, experienced…
vs category
Blue = Local, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%69+30.2Reliability 19%47+8.8Value 13%90+11.3Momentum 10%68+6.8Track record 9%4+0.4Accountability 6%61+3.8Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
