How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%69+30.2Reliability 19%47+8.8Value 13%90+11.3Momentum 10%68+6.8Track record 9%4+0.4Accountability 6%61+3.8Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORELocal Roots AC and Plumbing LLC
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 213 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.
Reviews for your job
Customers hired Local Roots AC and Plumbing LLC for 8 kinds of job.
Local Roots AC and Plumbing LLC for heating system repair
Clear ✕All 7 Google reviews tagged “Heating system repair”
Have been a customer of Local Roots ( previously Hays) for the past 18 years . I trust their team with all of the mechanical in my house , from tankless water heater to soft water system to all plumbing and AC ( They have now replaced all 3 of our units after keeping the old ones alive for many years). Their office…
Dave Holland was a rockstar. He fixed our system got the heat going again and then took the time to walk us through setup and Wi-Fi and all of the things to make sure the system worked properly for us and our devices. Appreciate all the work changing filters and making sure we were ready for the cold months Thank…
Happy to be reconnected with Mr. Hayes. Was blessed to learn he is back in business, called Local Roots for a second opinion when our coil needed to be replaced. Not only was his company quick to respond, the cost was much less than the first quote. Dave quickly provided the 2nd opinion within one day of my call and…
Living in Arizona, finding a reliable air conditioning and plumbing service is crucial. Local Roots stands out for its exceptional customer support, high-quality service, reasonable rates, and incredibly quick response times compared to any other company I’ve worked with. I truly wish all businesses operated at that level!
Technician Dave Holland came out and did an excellent job! He explained in detail everything he did. Very honest!
I highly recommend Local Roots, which is owned by Chris and Stacia Hays. They have been serving our home for almost a decade. Communication with the office is OUTSTANDING. Easy to schedule. They call when the tech is on his way and even send a picture of him so we know who to look for. Most recently, Dave came out…
Dave is a Rockstar ! Not only technically savvy but knows how to communicate on today's world it's refreshing!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 50 | $37–$292 |
| A/C system maintenance | 39 | $54–$441 |
| HVAC system repair | 29 | $192–$955 |
| A/C system repair | 22 | $209–$880 |
| Install AC | 10 | $1.5k–$3.2k |
| Repair HVAC | 8 | $236–$840 |
| Heating system repair | 7 | $228–$1.6k |
| Heating system installation | 4 | $1.4k–$2.8k |
