Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
Google reviewers rate Lock and Roll Locksmith five stars based on 142 reviews, with the owner responding to 32 percent of them. Customers frequently cite rapid response times, professional communication, and fair pricing for services like lockouts, key cutting, and lock replacements. One low-star review criticized the business for overcharging and replacing a lock unnecessarily, though the majority of feedback highlights efficient and helpful service.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
142 Google reviews we collected
Phrases our text analysis found in 133 written reviews
Price verdicts customers left with their Google review
Middle half of what 55 customers paid ($32–$133) · gold mark = category median.
How often each topic comes up in the written reviews
We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service, quick and easy changeout of lock and new keys.”
“He was professional, kind, knowledgeable, patient, and genuinely supportive throughout the entire process.”
“If you’re looking for someone reliable, skilled, and genuinely committed to doing the job right, I highly recommend Lock and Roll Locksmith!”
“The technician was incredibly professional, kind, and had us back inside in minutes—I cannot recommend their fast, reliable emergency service enough.”
“Absolutely outstanding service from Lock and Roll Locksmith!”
“Fast to get there and quick to do the job, fair price for a last minute emergency call!”
“Came as soon as I called really dependable and fast working thanks again !”
“He was punctual, knowledgeable, and took the time to explain everything clearly, which I really appreciated.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Lock and Roll Locksmith for 5 kinds of job. Pick one to see what they paid and said.
Our locksmith arrived within 20 minutes and took about a minute to let us in. Excellent service.
Abdul! I cannot thank you enough. I accidently locked myself out of the house this evening, Abdul was there in 10 minutes and I was back in my house within 5. Thank you so much. Your friendly, quick and efficient service was much appreciated.
Abd Ellatif was very helpful and efficient, didn’t waste any time and got to our house in less than 10 minutes. Great customer service and a life saver!! Would definitely would recommend to anyone that is locked out.
Really friendly and fast service. They have many different keys that cut and every key has worked perfectly
Good place. Staff helpfully and knowledgeable. Price well worth finding this shop
Great Experience. Abdul came out very fast and changed my locks to o the front and back door so that the keys are the same keys to both doors. And he was done super fast. He was very kind and very professional. I will definitely use them again for all my lock needs. Thank you.
| Job | Reviews | Category typical |
|---|---|---|
| Building key copying | 30 | $5–$30 |
| Building lockouts | 25 | $96–$173 |
| Car lockouts | 22 | $81–$132 |
| Car key copying | 22 | $88–$176 |
| Door lock & bolt hardware installation | 9 | $143–$323 |
5.0 ★★★★★ 142 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I didn’t use them due to being able to open my door but if I wasn’t able to I would have. I liked how I got a quote from them through the phone nor did I have to wait for another techs call to set an appointment or from them to come. I liked how it was straight forward.
Great service, quick and easy changeout of lock and new keys.
Absolutely outstanding service from Lock and Roll Locksmith! I couldn’t be happier with my experience! I called on a Sunday because I needed the door at my pediatric physical therapy clinic checked for proper operation and safety, especially to ensure it closed more slowly and securely. He was able to come out within just a few hours and immediately put me at ease by listening carefully to my concerns and understanding exactly what I needed. He not only fixed the issue but truly went above and beyond by adding extra safety measures and educating me on other ways to improve the security and functionality of my business door. He was professional, kind, knowledgeable, patient, and genuinely supportive throughout the entire process. It’s a gift to find someone who takes so much pride in their work and truly cares about helping their customers. As a clinic owner, knowing that my space is safe for the children and families I serve means everything to me. I’m so grateful for his attention to detail and the extra care he took to make sure everything was working properly. I’m incredibly happy to have found the best locksmith in Upland and someone I can confidently call whenever I need help in the future. If you’re looking for someone reliable, skilled, and genuinely committed to doing the job right, I highly recommend Lock and Roll Locksmith! Five stars all the way! ⭐⭐⭐⭐⭐
Our locksmith arrived within 20 minutes and took about a minute to let us in. Excellent service.
Abdul! I cannot thank you enough. I accidently locked myself out of the house this evening, Abdul was there in 10 minutes and I was back in my house within 5. Thank you so much. Your friendly, quick and efficient service was much appreciated.
He is so amazing He come until the mall we are stuck and he help us a lot,he doesn’t leave until he make sure we can get our key, highly recommended
Came as soon as I called really dependable and fast working thanks again !
I had an emergency at the end of the day at work and locked myself out of my office where I had my car keys to go home. Within 30-45 minutes, the owner came and was able to quickly open it back up and offered to replace the handle. Quick, professional and friendly service. Highly recommend.
"I had an urgent situation where I was locked out of our office, and they arrived ASAP to save the day! The technician was incredibly professional, kind, and had us back inside in minutes—I cannot recommend their fast, reliable emergency service enough." Thank you again sooo much 🙌👏
Absolute lifesavers! I needed urgent help with a car lockout and key replacement, and their emergency service was flawless. The technician arrived quickly, handled the lockout professionally, and made and programmed a new key perfectly on-site. They turned a highly stressful situation into a quick, easy fix. I cannot recommend them enough for emergency locksmith needs! Great service, I’ll be sure to contact them again when I need something with my home or business for sure. Thank you Abdul and Mustafa for being the best🙏🙏🙏
Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
