Loggerhead Marinelife Center logo

Loggerhead Marinelife Center

Tourist attraction · Palm Beach Gardens, FL · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%95+26.8Replies to reviews 8%43+3.5Experts Score= 86Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 32 pet adoptionPosition by Experts Score among all companies we track in this category. · better than 90%
4.8 ★★★★★ 5,543 Google reviews · 24 photos
89%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
Oct 2026latest review

Loggerhead Marinelife Center at a glance

Visitors frequently highlight the facility's free admission, donation-based model, and knowledgeable staff who provide informative tours on turtle rehabilitation. The center offers educational exhibits, a cafe, and a gift shop, often described as suitable for families and quick visits. Common criticisms include limited wheelchair accessibility for events, short operating hours that may conflict with family schedules, and concerns regarding the confinement of wild-caught sharks.

  • Google rating: 4.8 out of 5 from 5,543 reviews (89% five-star).
  • Reviews on this page: 5,544 Google reviews (3,095 with written comments, 978 with photos).
  • Owner responses: the business replied to 38% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Pet Adoption Agency serving Palm Beach Gardens, Florida.

Data from Google, last updated October 26, 2026.

Score profile vs other pet adoption

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction87Reliability95Craft & service–Value–Momentum100Replies to reviews43Satisfaction: 87 (median 67)Reliability: 95 (median 58)Momentum: 100 (median 100)Replies to reviews: 43 (median 40)
Loggerhead Marinelife CenterPet Adoption median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Loggerhead Marinelife Center: 87/100 on this factor. Category median: 67.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Loggerhead Marinelife Center: 95/100 on this factor. Category median: 58.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Loggerhead Marinelife Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Loggerhead Marinelife Center: 43/100 on this factor. Category median: 40.C
43

Bar = this company · dark tick = category median.

Star ratings

5,544 Google reviews we collected

  • 5 stars4,95089%
  • 4 stars4178%
  • 3 stars1042%
  • 2 stars361%
  • 1 star371%

Praise vs complaints

Phrases our text analysis found in 2,500 written reviews

  • Praise1,24498%
  • Complaints292%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude64651%
  • Quality & results26221%
  • Would recommend14411%
  • Price & value12110%
  • Speed & response413%
  • Communication353%
  • Honesty & trust242%

What customers talk about

We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “It was great the volunteers are nice and knowledgeable very cool”
    “The facility is great, but the staff is unresponsive & a bit unprofessional”
  • “A great experience for kids and adults about marine life”
    “Worst place ever … My school go today and the experience was terrible.”
  • “We would highly recommend Loggerhead Marinelife Center for any type of affair.”
    “Unfortunately, I will not be back or spend another dime on LMC.”
  • “For the admission cost of just a donation (they recommend minimum $10/person) this experience was 150% worth it.”
    “Way overpriced for what you get.”
  • “Overall: an absolute pleasure (though get there early for parking, they are not kidding it gets packed fast!”
    “To all boaters out there be careful and slow down.”
  • “The volunteer staff were so knowledgeable and answered all of my questions.”
  • “🐢❤️ Seeing the rescued sea turtles up close and hearing their stories was honestly an emotional experience.”
    “This place is a money grab and a scam.”

People customers mention

  • Turtles 31 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

MICROLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Theres not many places that are free and teach you as well. It was great the volunteers are nice and knowledgeable very cool

JoanneLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This center houses and rehabilitates green and loggerhead sea turtles. Staff is knowledgeable and friendly. Tours are available. Outdoor tanks house the turtles in ICU and there are fish tanks and a children's ed center. There is a Cafe with great food overlooking the turtle tanks and a wonderful gift shop.

Customer photo from Joanne's reviewCustomer photo from Joanne's review
JoelLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This place is really amazing. It was great seeing the turtles from baby, to adult. It's great what they're doing to help the turtles here. Great for young kids as well.

Customer photo from Joel's review
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing staff, wonder place. I did the VIP walk through and it was very informative and Jenny our tour guide was so cool and nice, and did interactive things with everyone in the tour. There is a cafe and gift shop too for extra activities.

Customer photo from Anthony's reviewCustomer photo from Anthony's reviewCustomer photo from Anthony's reviewCustomer photo from Anthony's review
GodehardtLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nette Einrichtung mit kostenlosen Eintritt. Einige Aquarien mit verschieden Fischen. Freies Parken.

SKLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

What a neat place to see the rescued turtles up close! The staff is super friendly and extremely knowledgeable. There weren't as many turtles today, but that is a good thing!! We got to watch the "fish feeding" while we were there too. This is a quick, fun stop. We spent about an hour there altogether.

Customer photo from SK's reviewCustomer photo from SK's reviewCustomer photo from SK's reviewCustomer photo from SK's review

Photos

Customer reviews

4.8 ★★★★★ 5,543 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kevin ChambersLocal Guide · 116 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So nice will visit again. Great place to visit.

Response from the owner · a week ago

Hi, Kevin! Thank you for your review and your kind words. We hope you had a wonderful visit and we hope to see you again soon! -David

Felix FrontanyLocal Guide · 208 reviewsTotal number of Google reviews Felix has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Una buena experiencia para chicos y adultos sobre la vida marina

Robert DiMarino Jr97 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was great and informative

  • Visited on: Weekday
  • Reservation recommended: No
  • Payment method: Cash
Response from the owner · a week ago

Hello Robert, Thanks so much visiting. We apricate your kind words and supporting our mission. Steve

MICRO LOBBIESLocal Guide · 43 reviewsTotal number of Google reviews MICRO has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Theres not many places that are free and teach you as well. It was great the volunteers are nice and knowledgeable very cool

  • Visited on: Weekday
  • Reservation recommended: No
Response from the owner · a week ago

Hello, Thanks so much for visiting. Our volunteers are very passionate about our mission. Thank you so much for your 5 star review. Steve

Joanne ConleyLocal Guide · 57 reviewsTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This center houses and rehabilitates green and loggerhead sea turtles. Staff is knowledgeable and friendly. Tours are available. Outdoor tanks house the turtles in ICU and there are fish tanks and a children's ed center. There is a Cafe with great food overlooking the turtle tanks and a wonderful gift shop.

Response from the owner · a week ago

Hello Joanne, Thank you so much for spending a part of your day with us supporting our mission. We appreciate you are sharing your wonderful photos with us. We hope you come back and visit soon! Steve

Joel AnkrumLocal Guide · 115 reviewsTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is really amazing. It was great seeing the turtles from baby, to adult. It's great what they're doing to help the turtles here. Great for young kids as well.

  • Visited on: Weekday
  • Trail condition: Well-maintained
  • Reservation recommended: No
  • Payment method: Credit card
Response from the owner · a week ago

Hi Joel, thank you very much for the 5 Star review! We agree with you...the baby turtles are such a joy to watch. So glad you enjoyed your visit with us, and we hope to see you again soon. - Carol

Adam MLocal Guide · 154 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Free local atraction, we'll worth visiting.

Response from the owner · a week ago

Hello Adam. Thank you so much for your 5-star review and kind words regarding our center. Love your beautiful photos! We are so happy you enjoyed your visit and hope to see you again soon. -Valarie

Mark SnodgrassLocal Guide · 28 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It's free but they do ask for donations

Response from the owner · a week ago

Hello Mark. Thank you so much for your 5-star review! We appreciate your support and hope to see you again soon. -Valarie

Anthony Bonarirgo5 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing staff, wonder place. I did the VIP walk through and it was very informative and Jenny our tour guide was so cool and nice, and did interactive things with everyone in the tour. There is a cafe and gift shop too for extra activities.

  • Visited on: Weekend
  • Reservation recommended: Yes
  • View type: Water views, City views, Other
  • Payment method: Credit card
Response from the owner · a week ago

Hello Anthony. Thank you so much for your wonderful review of our center! We are so happy Jenny made your experience so special, and we hope to see you again soon! -Valarie

jordi van heusdenLocal Guide · 73 reviewsTotal number of Google reviews jordi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing experience and really kind volunteers ❤️

  • Visited on: Weekday
  • Wait time: No wait
  • Reservation recommended: No
  • Payment method: Credit card
Response from the owner · 2 weeks ago

Hello Jordi, Thanks so much for your kind words, and supporting our mission. We hope to see you again soon! Steve

Loggerhead Marinelife Center on Google Maps →

Business details