Experts Reviews · Company report
Long Construction NY LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Long Construction NY LLC

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Long Construction NY LLC is better than 91% of window replacement services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Long Construction NY LLC is better than 90% of window replacement services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Long Construction NY LLC is better than 90% of window replacement services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Long Construction NY LLC is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100

Reviews for your job

Customers hired Long Construction NY LLC for 8 kinds of job.

Long Construction NY LLC for attic venting

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$18,000–20,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Attic venting”

Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Excellent! I appreciate the no pressure sales approach, clearly itemized quote, great communication before and during installation, an owner on site and working, quality products and complete clean up. I have no hesitation giving Long Construction a strong positive review.

Paid $20,000–25,000Reasonable priceAttic ventingRoof installation
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my…

Skylight repairAttic ventingRoof repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is a great roofing company and I am glad to have hired them. Phil (sales) was knowledgeable and transparent about the roofing materials, process, and pricing and DID NOT try to rush us. He worked with me to amend the contract a few times as we worked through our options. I felt confident the entire time, and…

Paid $25,000–30,000Reasonable priceGutter installationAttic ventingRoof installation
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We could not be happier with the service provided by Long Construction. We needed a new roof (complete tear off) new siding and gutters. From our initial meeting with Tom & Keven, where we were given many options to choose from, clear and transparent pricing, to the project managers that were onsite for each stage,…

Gutter installationAttic ventingRoof installation
VirginiaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My husband did a lot of work on our home in the 32 years we've owned it, but due to illness, he wasn't able to complete what he had started. A friend hired Long Construction to replace our garage roof in November 2024 and they did an excellent job. After my husband passed away, the unfinished work on the house still…

Reasonable priceGutter installationAttic ventingRoof installation
myrna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I selected Long Construction to replace the roofing on my house, back porch and garage, as well as soffit repair. The project manager Joseph and the entire crew👍 arrived on time, worked efficiently and completed the job in 2 days while dealing with periods of rain. During the process a circuit in the basement…

Paid $20,000+Reasonable priceGutter installationAttic ventingRoof installation
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Long Construction! They replaced my roof, gutters and added insulation in my attic. Everything was done quickly and professionally. The salesman Brian and Project Manager Brandon were both incredibly helpful and made sure I did not have any issues or questions

Paid $18,000–20,000Great priceGutter repairsGutter installationAttic venting
EileenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The crew was very professional, efficient and cleaned up all the mess. Every time I spoke to Brandon he was very polite and seemed like my question was very important to him. They even made sure I could take my dogs outside for potty time safely. The office staff is very nice and understanding. I would highly recommend them to everyone.

Paid $12,000–14,000Great priceAttic ventingRoof installationRoof damage repair
Rod5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon from Long Construction was dispatched to our home today. Water leak issue. Brandon was prompt, courteous, communicative, and thorough in finding the root cause. Work still to be done to remediate. But thoroughly impressed so far with Brandon’s professionalism and friendliness. Nice to work with such engaging…

Attic ventingRoof repair
AndreaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Worked with this company on a new roof for the rest of my house this weekend and again from sales Keven to project manager Brandon to crew beyond amazing and professional id gi e them another 5 stars if i could! Consistent and fantastic as always! Worked with long construction 2 y3ars ago and below is the original 5…

Customer photo from Andrea's review
Reasonable priceRoof installation+ Responsiveness+ Punctuality+ Quality
Jaqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

They were professional and were on top of everything, and did it in half of day. The most important thing, they keep me informed and answered questions ( specifically Phil and Brian).

Paid $16,000–18,000Reasonable priceAttic ventingRoof installation
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a lot of work done on our house and we are very happy we chose long construction! Our experience was excellent! We are very satisfied with the quality of work and the quality of products used to complete the projects. The project consultant, the crew and the owners are very professional, friendly and were…

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
Klaus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently had my roof replaced and installed by Long Construction for my Rochester City townhome. I specified I wanted underlayment and the Ice and water shield layers on the entire roof with very specific drip edges and their placement exactly 1 5 inches from the vertical facia along with ridge vents that are…

Attic ventingRoof damage repairRoof installation+ Responsiveness+ Punctuality+ Quality
KevinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very respectful of property and roof installation was professional. The project manager and salesman were in constant contact and addressed our concerns immediately. They corrected builder’s mistakes such as bathroom venting and remounting an electric meter to the house. What really impressed us was the fact that…

Attic ventingRoof installation+ Responsiveness+ Punctuality+ Quality
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

From start to finish my experience with Long Construction has been amazing. From start to finish they handled everything with my project. Kept me in the loop on any potential changes to the work at hand and my roof now looks amazing. I would recommend to anyone who values a company that truly cares for its customers

Attic ventingAttic venting installationGeneral construction+ Responsiveness+ Punctuality+ Quality
ripcat121 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very impressive w/ Long Construction from the initial inspection to the final installation. When Long Construction sent their project manager David out for the estimate he not only pointed out areas of concern but explained how they were going to fix the issues. I had other estimates completed by other companies and…

Attic ventingGeneral constructionInstallation+ Responsiveness+ Punctuality+ Quality
Chuck3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Long Construction for two roofing jobs now, Tom, Mike, and the crew do great work and go above and beyond to take care of any issues. Whether its going out of their way to seal up a hole in the attic or taking an extra step to ensure something wont leak in the future. On top of that everyone at the company…

Attic ventingGeneral constructionGutter installation+ Responsiveness+ Punctuality+ Quality
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I appreciated clear information about the project and instructions and adequate time to make choices. I most appreciated the workers' explanations of what they did and why and their demonstrations in layman's terms and their willingness to communicate with a family member who was not able to be present. They…

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mike Long & his team have an awesome work ethic, very detailed, professional, communicative, respectful to his Customers. Also respectful to my property. Cleans up better than I would. I TRULEY recommend Mike Long Construction to your next home investment repair job. A+Workmanship..Amen

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Kaitlyn4 years ago★★★★★

Rating only, no written review.

Attic ventingAttic venting installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Attic ventingGutter installationGutter repairs

Price

$15k-2% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 1%Not sure 3%

Jobs customers hired them for

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