Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
Google reviewers rate Long Construction NY LLC 4.9 out of 5 based on 672 reviews, with the owner responding to 99% of comments. Customers frequently cite punctual one-day roof replacements, transparent itemized pricing, and proactive communication from project managers who oversee work on-site. While most praise the thorough cleanup and quality materials, lower-rated feedback highlights occasional issues with administrative coordination, insufficient staffing during projects, and debris management that affected neighboring properties.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
672 Google reviews we collected
Phrases our text analysis found in 618 written reviews
Price verdicts customers left with their Google review
Middle half of what 80 customers paid ($6.1k–$20k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 618 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The roofing crew was exceptionally professional, efficient, and respectful of my property.”
“They worked quickly without cutting corners and took great care to protect the landscaping and thoroughly clean up all debris before leaving.”
“Quality assurance gaps: During installation, interior walls and window casings were damaged.”
“The Crew completed it in one days and did a great job cleaning everything up and coming back the next day to do a final sweep.”
“…manager, sales team, and office staff operated in silos, resulting in delays, miscommunication, and an incorrect bill of materials.…”
“I would recommend them for anyone looking at getting a new roof”
“Hard working, came on the site himself, helped clean up my backyard, reasonable and reliable.”
“…oric home, and charged far less than others were quoting (a bit of price gouging going on elsewhere, IMO).…”
“His communication was constant, clear, and proactive—he kept me updated at every stage, so there were zero surprises along the way.”
“If you are looking for a reliable, transparent contractor that delivers high-quality workmanship on schedule, I highly recommend Long Construction an…”
praise complaint · found by our text analysis, Google review wording unchanged.
From 24 detailed written reviews; every point below is quoted in at least one review.
Customers hired Long Construction NY LLC for 8 kinds of job. Pick one to see what they paid and said.
Long did a fantastic Job on our new roof. The Crew completed it in one days and did a great job cleaning everything up and coming back the next day to do a final sweep. I would recommend them for anyone looking at getting a new roof
Excellent! I appreciate the no pressure sales approach, clearly itemized quote, great communication before and during installation, an owner on site and working, quality products and complete clean up. I have no hesitation giving Long Construction a strong positive review.
Dakota respected my request of giving me a quote and allowing me to get back to him when I was ready to start the project. Hose was very helpful and knowledgeable about the project.
Long Construction did our complete year off roof replacement and we are very happy with the price, quality of products and customer service. Keven was upfront and honest from jump, we never felt rushed to make any commitments. Would highly recommend.
I am giving 5 stars review mainly because of the owner of the company-Michael Long. Hard working, came on the site himself, helped clean up my backyard, reasonable and reliable. Roofers he employs are fast and hardworking people. Started early, finished in the dark. Roof looks great. Came on time, all equipment was on the site couple days ahead.
Had a full roof replacement. this company was extremely professional form day one. They showed up on time, and did the job right. The price was right in line with others in the area, however they are a family-owned business so I like that. Go with them and you won't be disappointed.
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
4.9 ★★★★★ 672 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Long did a fantastic Job on our new roof. The Crew completed it in one days and did a great job cleaning everything up and coming back the next day to do a final sweep. I would recommend them for anyone looking at getting a new roof
I recently hired Long Construction for a full roof replacement, and the entire experience from start to finish was outstanding. Brandon Prince, the project manager, was on-site all day overseeing the work and made a huge difference in the process. His communication was constant, clear, and proactive—he kept me updated at every stage, so there were zero surprises along the way. The roofing crew was exceptionally professional, efficient, and respectful of my property. They worked quickly without cutting corners and took great care to protect the landscaping and thoroughly clean up all debris before leaving. If you are looking for a reliable, transparent contractor that delivers high-quality workmanship on schedule, I highly recommend Long Construction and Brandon’s team.
Thank you so much for the wonderful review!! We are so lucky to have such an amazing team.
Excellent! I appreciate the no pressure sales approach, clearly itemized quote, great communication before and during installation, an owner on site and working, quality products and complete clean up. I have no hesitation giving Long Construction a strong positive review.
Dakota respected my request of giving me a quote and allowing me to get back to him when I was ready to start the project. Hose was very helpful and knowledgeable about the project.
Long Construction did our complete year off roof replacement and we are very happy with the price, quality of products and customer service. Keven was upfront and honest from jump, we never felt rushed to make any commitments. Would highly recommend.
These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my PM and you could tell he knew what he was doing and he cared about doing it right. Great to work with, patient with my questions. Denni and the others on the crew were dialed in, courteous and skilled. They also left things CLEAN. Skilled builders , not just slapping on roofs. I recommend Long now all the time
Thank you so much for the wonderful review!
The quality of workmanship was great on my complete roof replacement. During the Covid time the owner himself did the majority of the work under freezing cold conditions. I also had gutter replacement which they were smart to provide wider gutter to prevent jamming. These people are hardworking and provide the best customer service.
Thank you for taking the time to leave a review!
I am giving 5 stars review mainly because of the owner of the company-Michael Long. Hard working, came on the site himself, helped clean up my backyard, reasonable and reliable. Roofers he employs are fast and hardworking people. Started early, finished in the dark. Roof looks great. Came on time, all equipment was on the site couple days ahead.
Thank you so much for the wonderful review!
Had a full roof replacement. this company was extremely professional form day one. They showed up on time, and did the job right. The price was right in line with others in the area, however they are a family-owned business so I like that. Go with them and you won't be disappointed.
Thank you so much for your feedback!
This is a great roofing company and I am glad to have hired them. Phil (sales) was knowledgeable and transparent about the roofing materials, process, and pricing and DID NOT try to rush us. He worked with me to amend the contract a few times as we worked through our options. I felt confident the entire time, and still do, that we got what we needed and at a fair price. (We got a quote from a competitor, Eerie, and it was a night and day difference -- they absolutely tried to push us into a vague contract, at a higher price no less, for the same warranty and product. Yuck.) Connor (our construction coordinator) was a delight to work with. He obviously cares about his work and made sure we were taken care of. We had a lot of different steps on our job (roof, siding, gutters, gutter guards, etc) and he stayed on top of all of it and answered our questions along the way. And the dozen or so folks whose names I didn't get the chance to learn were all likewise excellent. Everyone was courteous and did excellent work. I appreciate the thoughtful soul who moved the potted asparagus I forgot about! I recommend Long to anyone.
Thank you so much for the wonderful review and feedback.
Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
