Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts

Experts Reviews · Company report
Long Construction NY LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Long Construction NY LLC

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews

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Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Long Construction NY LLC is better than 91% of window replacement services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Long Construction NY LLC is better than 90% of window replacement services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Long Construction NY LLC is better than 90% of window replacement services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Long Construction NY LLC is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100

Reviews for your job

Customers hired Long Construction NY LLC for 8 kinds of job.

Long Construction NY LLC for attic venting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 5 Google reviews tagged “Attic venting installation”

Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I received quotes from 10 different companies before choosing Long Construction for my roof project. They responded quickly, answered all my questions, and were in constant communication during the process. They quoted me a fair price and worked with me to satisfy my needs for my project. The work they did was…

Attic venting installationRoof installationService not listed+ Responsiveness+ Punctuality+ Quality
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a lot of work done on our house and we are very happy we chose long construction! Our experience was excellent! We are very satisfied with the quality of work and the quality of products used to complete the projects. The project consultant, the crew and the owners are very professional, friendly and were…

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Could not be happier with the service and finished product.

Attic venting installation+ Responsiveness+ Quality+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

From start to finish my experience with Long Construction has been amazing. From start to finish they handled everything with my project. Kept me in the loop on any potential changes to the work at hand and my roof now looks amazing. I would recommend to anyone who values a company that truly cares for its customers

Attic ventingAttic venting installationGeneral construction+ Responsiveness+ Punctuality+ Quality
Kaitlyn4 years ago★★★★★

Rating only, no written review.

Attic ventingAttic venting installationGutter repairs+ Responsiveness+ Punctuality+ Quality

Price

$15k-2% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation158$14k–$22k
Gutter installation61—
Roof repair57—
Roof repair for storm & wind damage55$2.4k–$18k
Roof inspection32—
Skylight installation23—
Gutter repairs22—
Attic venting20—

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