How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for gutter installation
Clear ✕All 62 Google reviews tagged “Gutter installation” · showing 20
I recently hired Long Construction for a full roof replacement, and the entire experience from start to finish was outstanding. Brandon Prince, the project manager, was on-site all day overseeing the work and made a huge difference in the process. His communication was constant, clear, and proactive—he kept me…
The quality of workmanship was great on my complete roof replacement. During the Covid time the owner himself did the majority of the work under freezing cold conditions. I also had gutter replacement which they were smart to provide wider gutter to prevent jamming. These people are hardworking and provide the best customer service.
This is a great roofing company and I am glad to have hired them. Phil (sales) was knowledgeable and transparent about the roofing materials, process, and pricing and DID NOT try to rush us. He worked with me to amend the contract a few times as we worked through our options. I felt confident the entire time, and…
I was glad I decided to use Long Constuction for my new roof and gutters. Dakota Sheehan's thorough inspection of my home and explanation of the work to be done sold me that I should hire Long Constr. Working with the office personnel and work follow with Project Mgr Brandon Prince made the process seamless to me.…
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
We could not be happier with the service provided by Long Construction. We needed a new roof (complete tear off) new siding and gutters. From our initial meeting with Tom & Keven, where we were given many options to choose from, clear and transparent pricing, to the project managers that were onsite for each stage,…
Very knowledgeable lead person who walked me through the options and even inspected the roof to make sure it was only the gutters that needed replacing. One day they just showed up saying saying they had an opening, and did the work in the rain. Gave me more options on how to improve. Done quickly then just…
My husband did a lot of work on our home in the 32 years we've owned it, but due to illness, he wasn't able to complete what he had started. A friend hired Long Construction to replace our garage roof in November 2024 and they did an excellent job. After my husband passed away, the unfinished work on the house still…
Great experience from start to finish. Mike was thorough and honest during the initial estimate. A group of very hard workers did my roof! I kept waiting for them to leave and come back the next day but worked till 10pm and got it done! You can tell this company cares about their work and reputation. Thank you long construction.
I selected Long Construction to replace the roofing on my house, back porch and garage, as well as soffit repair. The project manager Joseph and the entire crew👍 arrived on time, worked efficiently and completed the job in 2 days while dealing with periods of rain. During the process a circuit in the basement…
I recently had my roof replaced by Long Construction and I couldn’t be happier with the experience from start to finish. Keven, the estimator, was fantastic to work with- knowledgeable, honest, and thorough. He was no-pressure and didn’t try to upsell anything that wasn’t needed. The company’s owner, Mike Long,…
Highly recommend Long Construction! They replaced my roof, gutters and added insulation in my attic. Everything was done quickly and professionally. The salesman Brian and Project Manager Brandon were both incredibly helpful and made sure I did not have any issues or questions
I simply cannot say enough good things about this company! From day one, we felt taken care of and heard. We hated our home—it was the most disgusting color and there was so much damage that previous owners ignored. Communication was fantastic and everyone was friendly and kind. Most of all, though, I appreciated…
If you are looking for a company with old fashioned values I highly recommend Long Construction. They take pride in their work and how they treat their customers. They are all friendly, respectful, knowledgable and polite. The quality of their work is top notch and the pricing is competitive. They communicated…
A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home…
This was a fantastic experience from the get-go. The project manager, Branden, was one in a million. In addition to his technical expertise. He was just a warm, genuine, wonderful human. My only constructive feedback is that communication from the main office was slow on nonexistent a few times.
Employees are knowledgeable, quality of work is outstanding, and jobs are completed in a timly manner. We worked directly with Brandon Prince and cant say enough wonderful things about his work ethic and attention to detail!
Thank you Long Construction especially Felicia Nuciola for your outstanding customer service. I am so pleased with all the guys who replaced my roof and gutters.
I'd like to note how pleased we are with the quality workmanship, service and attention to detail Ben, Brandon and crew delivered. It is evident that customer service and satisfaction are priority. They partnered with us to replace the roof, remove a skylight, address fascia damage and replace the gutters. Our…
Professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
