How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for roof damage repair
Clear ✕All 21 Google reviews tagged “Roof damage repair” · showing 20
These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my…
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
Very friendly and willing to help even when you don’t have much info to give them about a leak. Found where it was coming from right away!
Long Construction was the best! Fair pricing, quick and immaculate work, excellent communication throughout. I have already recommended them to anyone looking for roof repair!
If you want a reliable company that stands by it's name and offers expertise that others don't (as far as I'm concerned), then Long Construction is the company for you. The Amanda VanDerLeest review says it all as my wood rotting situation from water damage over time was similar yet much, much worse. I am planning…
I had called for a leak, and within a couple hours Brandon was at my door ready to fix it with care and patience.
The crew was very professional, efficient and cleaned up all the mess. Every time I spoke to Brandon he was very polite and seemed like my question was very important to him. They even made sure I could take my dogs outside for potty time safely. The office staff is very nice and understanding. I would highly recommend them to everyone.
If you are looking for a company with old fashioned values I highly recommend Long Construction. They take pride in their work and how they treat their customers. They are all friendly, respectful, knowledgable and polite. The quality of their work is top notch and the pricing is competitive. They communicated…
Woke up to what I thought was a roof leak and called at 7am. They answered right away and had someone out to my house to assess the situation by 10am. It turned out it wasn't a roof leak just a small problem. They had the issue resolved with in an hour. I have used them for several services and they are always amazing!
This company is fantastic. I’m renovating my entire house and we found out some bad flashing had rotted out a section of our siding. It was a difficult process finding someone to take on this size project since it included both framing repair and siding. Brian Wahl was great to work with and really advocated for us.…
Worked with this company on a new roof for the rest of my house this weekend and again from sales Keven to project manager Brandon to crew beyond amazing and professional id gi e them another 5 stars if i could! Consistent and fantastic as always! Worked with long construction 2 y3ars ago and below is the original 5…
Long Construction is great company. Full tear off done and completed in very little time. 2 years later a tree fell on the roof, and we brought them back out. 1 day to fix and John Oliver handled all the insurance arrangements for us. Great work and Great quality.
5-stars! The entire process was quick, easy, cost effective and we now have a beautiful roof! Through the estimating and proposal process, Keven was understanding, professional and responsive. During the job, Aaron, explained everything and kept us updated throughout. Aaron and his team worked hard and had the roof…
Dave explained all options and details that I could understand. Very easy to work with and responsive to calls or text. I will use them again if ever needed.
Long did our church shingle and flat roof. John O was 110% helpful navigating us through a very large and complex project. Donny is wonderful as is his crew. They even went up on the roof in the winter time to put tarps up and prevent further water damage from the leaks we had due to wind damage. Pros- responsive,…
Recently had my roof replaced and installed by Long Construction for my Rochester City townhome. I specified I wanted underlayment and the Ice and water shield layers on the entire roof with very specific drip edges and their placement exactly 1 5 inches from the vertical facia along with ridge vents that are…
We just completed a many faceted project with Long Construction (including structural repair from a fallen tree, new roof, skylights, and siding). From the thorough assessment and estimate from Phil, to the strong guidance through the insurance claim process and all details of materials and methods with John, to…
I had a bad leak from a roof job done in 2019 and Long construction came over and fixed it. They got me in fast and were very thorough and there’s no more leak. I couldn’t be happier
Stopped my roof from leaking. They did great work!
It is easy to do a write-up for a company when everything goes as it should. But how do you write one when things go awry? I hired Long Construction to repair damage to our front roof caused by a wind storm in February. As promised, the supplies and the dumpster arrived the day before and the next morning the crew…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
