How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for roof inspection
Clear ✕All 32 Google reviews tagged “Roof inspection” · showing 20
Long Construction did our complete year off roof replacement and we are very happy with the price, quality of products and customer service. Keven was upfront and honest from jump, we never felt rushed to make any commitments. Would highly recommend.
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
I had a new roof put on last year and had a water problem. Eric came over twice to assess where water was coming from. The second time he brought Justin with him and they fixed the problem even though it was not related to the new roof. Great customer service!
If you want a reliable company that stands by it's name and offers expertise that others don't (as far as I'm concerned), then Long Construction is the company for you. The Amanda VanDerLeest review says it all as my wood rotting situation from water damage over time was similar yet much, much worse. I am planning…
Our roof was overdue for a strip and replacement. Long Construction came in with a quote that was considerably less than quotes from the prior year. They were able to schedule us in fairly quickly and finished the entire job, including our shed, in just 2 days. The team was very good; impressive skill levels. Some…
I recently had complete tear off and new GAF shingles installed. Phil who did the estimate was very honest and answered all questions. Brandon Prince was the project manager, He did and excellent job and a team member with excellent interpersonal skills . Long construction is fortunate to have Phil and Brandon representing there company. Bob Bulger
I had a very good interaction with Long Construction with their review of my roof and the associated elements - gutters and venting. I received a recommendation from friends of mine in Pittsford who had an excellent experience having their home reroofed. -John Page, Brighton, NY
Thank you to Long Construction for doing another great job for us. Your company is a pleasure to do business with!
Exceptional professional service.
I had a leak coming through the ceiling in my kitchen. Called Long Construction for help thinking it might be the roof. Mike Long came out several times to troubleshoot the problem and didn’t quit until he found where the leak was coming from which was the chimney. He gave us recommendations on who to call to fix…
I couldn't be happier with my new roof from Long Construction. Sales Consultant, Brian W. inspected my roof and recommended I file a warranty claim with Owens Corning. He helped with photographs and sending shingles to OC. Owens Corning covered the new shingles and even paid labor for my new roof installation! Its…
A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home…
I highly recommend Long Construction for any roofing, siding, or gutter project. They are easy to communicate with and provide top-notch information about what is needed. I worked with their consultant, Phil, who examined my roofing, gutter, and siding issues to come up with practical suggestions on how to move forward. The whole process was seamless.
Nothing but positives from thousands of customers! Brandon Prince performs superior quality work, on roofs in particular … hard-working, good communication, straight shooter.
Long Construction is great company. Full tear off done and completed in very little time. 2 years later a tree fell on the roof, and we brought them back out. 1 day to fix and John Oliver handled all the insurance arrangements for us. Great work and Great quality.
Thank you Felicia for everything thing that you do for the customers you deal with Your personality is amazing Thank you for being you
Long Construction completed a full tear off and replacement of our roof on July 2. They exceeded our expectations by a long shot. We were very surprised at how quickly and smoothly our roofing project was completed. The roof covers a 2400 sq ft home with a 3-car garage. Done in one day. Keven inspected the…
Dave explained all options and details that I could understand. Very easy to work with and responsive to calls or text. I will use them again if ever needed.
I had nothing short of an excellent experience with Long Construction. There were able to speed up the start of roof repair/installation in order to deal with leaking that was occurring, efficiently completed the work, kept me updated on general status and anything that happened to come up, were extremely reasonable…
After a rain storm we found out our roof was in worse shape than we thought. Within 2 days we had someone here discussing options. Within less than a week we had an estimate. The estimates included different options and price adjustments to reflect the differences, making the choices easy to understand and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
