How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for roof installation
Clear ✕All 159 Google reviews tagged “Roof installation” · showing 20
I recently hired Long Construction for a full roof replacement, and the entire experience from start to finish was outstanding. Brandon Prince, the project manager, was on-site all day overseeing the work and made a huge difference in the process. His communication was constant, clear, and proactive—he kept me…
Excellent! I appreciate the no pressure sales approach, clearly itemized quote, great communication before and during installation, an owner on site and working, quality products and complete clean up. I have no hesitation giving Long Construction a strong positive review.
Dakota respected my request of giving me a quote and allowing me to get back to him when I was ready to start the project. Hose was very helpful and knowledgeable about the project.
Long Construction did our complete year off roof replacement and we are very happy with the price, quality of products and customer service. Keven was upfront and honest from jump, we never felt rushed to make any commitments. Would highly recommend.
These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my…
The quality of workmanship was great on my complete roof replacement. During the Covid time the owner himself did the majority of the work under freezing cold conditions. I also had gutter replacement which they were smart to provide wider gutter to prevent jamming. These people are hardworking and provide the best customer service.
I am giving 5 stars review mainly because of the owner of the company-Michael Long. Hard working, came on the site himself, helped clean up my backyard, reasonable and reliable. Roofers he employs are fast and hardworking people. Started early, finished in the dark. Roof looks great. Came on time, all equipment was on the site couple days ahead.
Had a full roof replacement. this company was extremely professional form day one. They showed up on time, and did the job right. The price was right in line with others in the area, however they are a family-owned business so I like that. Go with them and you won't be disappointed.
This is a great roofing company and I am glad to have hired them. Phil (sales) was knowledgeable and transparent about the roofing materials, process, and pricing and DID NOT try to rush us. He worked with me to amend the contract a few times as we worked through our options. I felt confident the entire time, and…
Wow,Wow,Wow!!! I have two words.....John, Brandon!! Mike Long has assembled and amazing team. Everyone I had an interaction with from Long Construction went above and beyond my expectations!! There are so many adjectives that I could use here to describe the team at Long!! The whole process was seamless and…
I hired Long Construction to do a complete tear off and install of a new roof. From the time i was quoted to the time the job was complete, it was exactly 2 weeks. The crew was incredible. Fast, efficient, and thorough with their clean up. Would absolutely recommend them to anyone looking for a new roof.
I was glad I decided to use Long Constuction for my new roof and gutters. Dakota Sheehan's thorough inspection of my home and explanation of the work to be done sold me that I should hire Long Constr. Working with the office personnel and work follow with Project Mgr Brandon Prince made the process seamless to me.…
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
Long did a great job on our roof. We initially had them out to take a look at our roof and provide guidance on how to move forward. We decided to do a full tear off. Once the contract was signed and the deposit paid things moved quickly. They were initially going to start that week, but weather pushed it out to the…
Great Organization. Quote through project completion were exceptional! Brandon Prince and his installation crew did a great job, one day Tear off/lay down foundation/Installation of roof (start / finish). The section process for Materials to ensure choice was chosen correctly, plus keeping me informed of needed…
The work done by Long Construction NY LLC to replace the old roofs on my house and garage was excellent and done exactly as specified in the contract.
Had the roof done in one day and did not leave a mess. Price was great and they use quality materials. Brandon was helpful and communicative as the project manager.
We could not be happier with the service provided by Long Construction. We needed a new roof (complete tear off) new siding and gutters. From our initial meeting with Tom & Keven, where we were given many options to choose from, clear and transparent pricing, to the project managers that were onsite for each stage,…
My husband did a lot of work on our home in the 32 years we've owned it, but due to illness, he wasn't able to complete what he had started. A friend hired Long Construction to replace our garage roof in November 2024 and they did an excellent job. After my husband passed away, the unfinished work on the house still…
Last year I had to have my roof replaced and after a few quotes I chose Long Construction and they did a great job from start to finish, this year I needed more work done and choosing Long was an easy decision. Brian came out the next day and reviewed my project, I had a quote within a few hours and within a few…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
