How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for roof installation
Clear ✕All 159 Google reviews tagged “Roof installation” · showing 80
I recently hired Long Construction for a full roof replacement, and the entire experience from start to finish was outstanding. Brandon Prince, the project manager, was on-site all day overseeing the work and made a huge difference in the process. His communication was constant, clear, and proactive—he kept me…
Excellent! I appreciate the no pressure sales approach, clearly itemized quote, great communication before and during installation, an owner on site and working, quality products and complete clean up. I have no hesitation giving Long Construction a strong positive review.
Dakota respected my request of giving me a quote and allowing me to get back to him when I was ready to start the project. Hose was very helpful and knowledgeable about the project.
Long Construction did our complete year off roof replacement and we are very happy with the price, quality of products and customer service. Keven was upfront and honest from jump, we never felt rushed to make any commitments. Would highly recommend.
These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my…
The quality of workmanship was great on my complete roof replacement. During the Covid time the owner himself did the majority of the work under freezing cold conditions. I also had gutter replacement which they were smart to provide wider gutter to prevent jamming. These people are hardworking and provide the best customer service.
I am giving 5 stars review mainly because of the owner of the company-Michael Long. Hard working, came on the site himself, helped clean up my backyard, reasonable and reliable. Roofers he employs are fast and hardworking people. Started early, finished in the dark. Roof looks great. Came on time, all equipment was on the site couple days ahead.
Had a full roof replacement. this company was extremely professional form day one. They showed up on time, and did the job right. The price was right in line with others in the area, however they are a family-owned business so I like that. Go with them and you won't be disappointed.
This is a great roofing company and I am glad to have hired them. Phil (sales) was knowledgeable and transparent about the roofing materials, process, and pricing and DID NOT try to rush us. He worked with me to amend the contract a few times as we worked through our options. I felt confident the entire time, and…
Wow,Wow,Wow!!! I have two words.....John, Brandon!! Mike Long has assembled and amazing team. Everyone I had an interaction with from Long Construction went above and beyond my expectations!! There are so many adjectives that I could use here to describe the team at Long!! The whole process was seamless and…
I hired Long Construction to do a complete tear off and install of a new roof. From the time i was quoted to the time the job was complete, it was exactly 2 weeks. The crew was incredible. Fast, efficient, and thorough with their clean up. Would absolutely recommend them to anyone looking for a new roof.
I was glad I decided to use Long Constuction for my new roof and gutters. Dakota Sheehan's thorough inspection of my home and explanation of the work to be done sold me that I should hire Long Constr. Working with the office personnel and work follow with Project Mgr Brandon Prince made the process seamless to me.…
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
Long did a great job on our roof. We initially had them out to take a look at our roof and provide guidance on how to move forward. We decided to do a full tear off. Once the contract was signed and the deposit paid things moved quickly. They were initially going to start that week, but weather pushed it out to the…
Great Organization. Quote through project completion were exceptional! Brandon Prince and his installation crew did a great job, one day Tear off/lay down foundation/Installation of roof (start / finish). The section process for Materials to ensure choice was chosen correctly, plus keeping me informed of needed…
The work done by Long Construction NY LLC to replace the old roofs on my house and garage was excellent and done exactly as specified in the contract.
Had the roof done in one day and did not leave a mess. Price was great and they use quality materials. Brandon was helpful and communicative as the project manager.
We could not be happier with the service provided by Long Construction. We needed a new roof (complete tear off) new siding and gutters. From our initial meeting with Tom & Keven, where we were given many options to choose from, clear and transparent pricing, to the project managers that were onsite for each stage,…
My husband did a lot of work on our home in the 32 years we've owned it, but due to illness, he wasn't able to complete what he had started. A friend hired Long Construction to replace our garage roof in November 2024 and they did an excellent job. After my husband passed away, the unfinished work on the house still…
Last year I had to have my roof replaced and after a few quotes I chose Long Construction and they did a great job from start to finish, this year I needed more work done and choosing Long was an easy decision. Brian came out the next day and reviewed my project, I had a quote within a few hours and within a few…
I had a new roof put on last year and had a water problem. Eric came over twice to assess where water was coming from. The second time he brought Justin with him and they fixed the problem even though it was not related to the new roof. Great customer service!
Fair price. Team delivered per contract and on time. Flexibly navigated logistics with prickly neighbor.
We had a challenging roof replacement at my MIL's home because it was long overdue. From the outset, Jake was able to scope the job to both fit our budget & provide peace of mind. When the project started, Mike & Jose provided continuous updates as I live far away and couldn't be president. In the end we were given…
Long Construction was the best! Fair pricing, quick and immaculate work, excellent communication throughout. I have already recommended them to anyone looking for roof repair!
I want to thank everyone at Long Construction for the outstanding job you did replacing my roof. The workmanship was excellent, and the crew was professional, hard-working, and respectful to the whole entire process, a special thank you to John Oliver, who guided me through every step of the process, your patience,…
Would highly recommend Long Construction for roof replacement as the entire process was very professional. The initial sales call with Matthew was no-pressure and he responded promptly to follow-up questions, the quote was competitive, and after signing, the timing of material and dumpster delivery was as agreed.…
they did a great job Highly satisfy
Great experience from start to finish. Mike was thorough and honest during the initial estimate. A group of very hard workers did my roof! I kept waiting for them to leave and come back the next day but worked till 10pm and got it done! You can tell this company cares about their work and reputation. Thank you long construction.
Our roof was overdue for a strip and replacement. Long Construction came in with a quote that was considerably less than quotes from the prior year. They were able to schedule us in fairly quickly and finished the entire job, including our shed, in just 2 days. The team was very good; impressive skill levels. Some…
From the very first interaction to the last was amazing! Keven was very professional and explained the quote thoroughly. The project manager Brandon was very attentive to the home owners needs thruought the repair. The crew worked very hard with a remarkable outcome. Will only recommend Long!
5 Stars aren't enough! The guys were friendly, informative and professional from our 1st conversation with the scheduling team, to meeting with our project Manager Michael and John with his extensive knowledge and Aaron and the roofing team and their elite attention to detail. Honestly, we can't say enough and look forward to with them on future projects!
Wow. All I have to say is great all the way around. Needed a full tear off for a 24 year old roof and install of bathroom vent with tricky points and a lot of angles. Old Cedar with 2 layers on top, a lot of work. From the initial sales person Dakota, the Project Manager Giovanni down to the crew, solid A+ customer…
Called for an estimate.. Brian came out , checked everything out inside and out. He was very knowledgeable , professional and personable . Got back to us quickly with any questions etc. Had the estimate next day. Felt good with that expertise so Had a roof replaced (Two old roofs removed) and 4 Skylights replaced .…
I selected Long Construction to replace the roofing on my house, back porch and garage, as well as soffit repair. The project manager Joseph and the entire crew👍 arrived on time, worked efficiently and completed the job in 2 days while dealing with periods of rain. During the process a circuit in the basement…
Thank you very much to Long Construction, The work crews are very professional, great experiences, well organize. Brandon , project manager, he is very professional, knowledgeable and reliable to get the job well done . I would highly recommend to friends , family and neighbor, Again , thank you very much to Brandon.
I recently had complete tear off and new GAF shingles installed. Phil who did the estimate was very honest and answered all questions. Brandon Prince was the project manager, He did and excellent job and a team member with excellent interpersonal skills . Long construction is fortunate to have Phil and Brandon representing there company. Bob Bulger
I had a roof installed by long in April 26 they were excellent from start to finish one day cleaned everything thoroughly were honest and the project manager Brandon Prince was awesome so nice kept me informed about everything and price was the best out of 4 other companies I interviewed. Choose Long.
Highly recommend Long Construction. Communications were excellent all through the process. Salesman, Dakota, clearly explained the options and quickly provided a quote. Project Manager, Brandon, kept us informed throughout the job and seemed truly interested that everything was done correctly. He was a pleasure…
I recently had my roof replaced by Long Construction and I couldn’t be happier with the experience from start to finish. Keven, the estimator, was fantastic to work with- knowledgeable, honest, and thorough. He was no-pressure and didn’t try to upsell anything that wasn’t needed. The company’s owner, Mike Long,…
We had Long Construction upgrade our home to a metal roof this past winter, and the entire experience from start to finish was great. Kevin, our sales contact, made the whole process easy and stress-free. Always communicating updates quickly, keeping us in the loop on scheduling, and making sure we never felt…
Highly recommend Long Construction! They replaced my roof, gutters and added insulation in my attic. Everything was done quickly and professionally. The salesman Brian and Project Manager Brandon were both incredibly helpful and made sure I did not have any issues or questions
Giovanni who is the project manager was on site the whole time while my roof was getting replaced. He answered all my questions and concerns and was awesome to work with. Dakota also was very helpful with adding extra roofing material I requested.
The thought of getting a new roof seemed very overwhelming but Long Construction made the process so much easier than we ever expected! Everyone that we met along the way (Aaron, John, Phil, and Amanda) were incredibly kind and patient. They were ready and able to answer all our questions! We could not believe how…
The crew was very professional, efficient and cleaned up all the mess. Every time I spoke to Brandon he was very polite and seemed like my question was very important to him. They even made sure I could take my dogs outside for potty time safely. The office staff is very nice and understanding. I would highly recommend them to everyone.
1. Great company to work with. 2. Offered a very good price and discounts 3. We worked with Phil [sales], Felicia [coordinator], Brandan [Site Supr.] and Mannie/team [installers] 4. All of them worked effectively and efficiently to our satisfaction 5. It was a pleasure working will all of them - Felicia is the…
I simply cannot say enough good things about this company! From day one, we felt taken care of and heard. We hated our home—it was the most disgusting color and there was so much damage that previous owners ignored. Communication was fantastic and everyone was friendly and kind. Most of all, though, I appreciated…
Long construction is by far the best construction Company I have ever worked with! From Aaron to the sales guy Dakota! And the guys who installed my roof!Honest & professional. And the clean up was immaculate. I will Definitely being using long construction for my next project. And I also recommend anybody who…
Exceptional professional service.
If you are looking for a company with old fashioned values I highly recommend Long Construction. They take pride in their work and how they treat their customers. They are all friendly, respectful, knowledgable and polite. The quality of their work is top notch and the pricing is competitive. They communicated…
I couldn't be happier with my new roof from Long Construction. Sales Consultant, Brian W. inspected my roof and recommended I file a warranty claim with Owens Corning. He helped with photographs and sending shingles to OC. Owens Corning covered the new shingles and even paid labor for my new roof installation! Its…
A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home…
We had a great experience using Long Construction to install an Owens Corning roof. The salesman Brian assisted us with price tradeoffs as well as providing roof samples of our top four color choices. Brandon, the team leader for a crew of 9, kept us informed on the process and our roof for a 2 story colonial was…
This was a fantastic experience from the get-go. The project manager, Branden, was one in a million. In addition to his technical expertise. He was just a warm, genuine, wonderful human. My only constructive feedback is that communication from the main office was slow on nonexistent a few times.
Worked with this company on a new roof for the rest of my house this weekend and again from sales Keven to project manager Brandon to crew beyond amazing and professional id gi e them another 5 stars if i could! Consistent and fantastic as always! Worked with long construction 2 y3ars ago and below is the original 5…
They were professional and were on top of everything, and did it in half of day. The most important thing, they keep me informed and answered questions ( specifically Phil and Brian).
Would recommend Long Construction. Brandon was job foreman and did a super job of communicating with us. Crew did not smoke or play music or swear at any time. Clean up was good and landscaping was intact. Roof and skylights look great.
Great company to work with! Matt Auble did a roof for one of our rental properties, completed the job 2 days. Very professional, hard working. Kept the yard clean, and our tenants loved him. Great price, we will definitely be using Matt and Long Construction again for more projects.
Long Construction is great company. Full tear off done and completed in very little time. 2 years later a tree fell on the roof, and we brought them back out. 1 day to fix and John Oliver handled all the insurance arrangements for us. Great work and Great quality.
⭐⭐⭐⭐⭐ I moved into my home in Irondequoit, NY just under 5 years ago with what I thought was a brand-new roof. To my surprise, the roof started giving me issues with water leaks. When I had it inspected, I was shown multiple problems and realized I’d need to consider a full roof replacement. I did my homework,…
Thank you Long Construction especially Felicia Nuciola for your outstanding customer service. I am so pleased with all the guys who replaced my roof and gutters.
First, everyone i dealt with was professional and personable. Work was completed professionally and Brandon was a good communicator and he ensured everything was done in a timely manner. A couple of opportunities for improvement - 1. Decking costs ran $1100 over what was expected. I get you can't see what you're…
Outstanding experience from start to finish - very complete quote from Bob Dates; coordinated with an insulation co.to install closed cell foam & gable vent for attic ventilation; Project Manager, Aaron Skirvin, was on hand through out the installation to answer any questions & followed up afterwards to make sure…
Long Construction completed a full tear off and replacement of our roof on July 2. They exceeded our expectations by a long shot. We were very surprised at how quickly and smoothly our roofing project was completed. The roof covers a 2400 sq ft home with a 3-car garage. Done in one day. Keven inspected the…
From start to finish, the project manager, Donnie, was great to work with. He always responded promptly and followed up to make sure that I was satisfied with the roof. The crew did a nice job with the rubber roof replacement. I highly recommend Long Construction.
I cannot say enough about Long Construction and the exceptional job they did on my new roof! Not only does it look fantastic, but their incredible team managed to complete the entire project in just two days—right in the middle of this week's brutal heat wave. For a total tear off, and a heck of a pitched roof, it…
I am very happy with my new roof. Jose and crew worked efficiently and left my yard free from any debris from old roof. Brandon the project manager supervised and was available throughout the project. Phil was my first contact with Long Construction and was very helpful. I would recommend Long Construction.
What a great and responsive company! Thru the whole process Long was returning my texts and calls within the same day--mostly within the hour! My sales guy Keven Wing was so helpful and not at all pushy. He was respectful, kind and very helpful explaining and answering all my questions. On construction day the crew…
We had a frustrating experience with another roofing company who stopped replying to our calls and messages once they had a deposit. Working with Long was such a breeze. They were responsive and no-nonsense, got us an estimate quickly and as soon as we agreed to proceed, had us on the schedule. They replaced our…
I'd like to note how pleased we are with the quality workmanship, service and attention to detail Ben, Brandon and crew delivered. It is evident that customer service and satisfaction are priority. They partnered with us to replace the roof, remove a skylight, address fascia damage and replace the gutters. Our…
Keven was very responsive and answered all the questions we had when consulting for a new roof. Competitive pricing and warranty options. The roofing crew did a great job cleaning up after installation.
With all the rain we had, Brandon did an excellent job.
We hired LONG to do a double tear off and replacement on our roof. The project took two days start to finish. This was great because no one likes their house to become a project site for an extended period of time! I especially appreciate their efforts to clean up and protect landscaping. With three little kids we…
Keven from Long construction was crucial for convincing me to hire Long construction for my home total Roof replacement and it was worth it. They did an excellent job in one day for my complicated roof design. I highly recommend them!!
Professional.
I had a great experience with Long Construction on the roof replacement of my home. They supported me throughout the process, including advocating with my insurance company. I especially appreciated David Chontosh who was always available to answer my questions in a friendly and professional manner. The contract…
I received quotes from 10 different companies before choosing Long Construction for my roof project. They responded quickly, answered all my questions, and were in constant communication during the process. They quoted me a fair price and worked with me to satisfy my needs for my project. The work they did was…
Great service and product provided by Long Construction. The inspection of the old roof was detailed with pictures and pointed out the issues with the roof. Customer service provided by David and other employees was excellent. The company went above and beyond by putting tarp on the old roof, which gave us piece of…
Long Construction did a fantastic job with my new roof. John O. was super helpful in answering all my questions, making things clear and easy! I was dreading getting my roof done, dealing with insurance, and all the stress, but Long Construction made it very easy and painless. They did a wonderful job and my new…
Long Construction did a fantastic job on my roof, completed in one day! I worked with Dakota for the initial estimate, and he also checked in on the day of the install which I appreciated. Donny was the on-site supervisor and was awesome - communicated with me thoroughly and ensured I was happy with the end result.…
Prior to selecting Long Construction, we had several roofing companies come out and give us quotes. Long was the most thorough, communicated the best (always got back to us right away!), and their prices were right in line with everyone else. We had a new roof put on, one skylight replaced, one skylight removed, and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
