How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for roof repair
Clear ✕All 58 Google reviews tagged “Roof repair” · showing 20
Long did a fantastic Job on our new roof. The Crew completed it in one days and did a great job cleaning everything up and coming back the next day to do a final sweep. I would recommend them for anyone looking at getting a new roof
These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my…
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
Long did a great job on our roof. We initially had them out to take a look at our roof and provide guidance on how to move forward. We decided to do a full tear off. Once the contract was signed and the deposit paid things moved quickly. They were initially going to start that week, but weather pushed it out to the…
I had long replace my roof 4 years ago. I recently called them with some concerns about a leak. They sent out Brandon who is a project manager, and he inspected the inside and outside and figured out the problem while doing more! Brandon and Tom are amazing.
Our roof was overdue for a strip and replacement. Long Construction came in with a quote that was considerably less than quotes from the prior year. They were able to schedule us in fairly quickly and finished the entire job, including our shed, in just 2 days. The team was very good; impressive skill levels. Some…
From the very first interaction to the last was amazing! Keven was very professional and explained the quote thoroughly. The project manager Brandon was very attentive to the home owners needs thruought the repair. The crew worked very hard with a remarkable outcome. Will only recommend Long!
I had half my main roof replaced and a leak at the garage roof to sidewall intersection repaired. John was a tremendous help in dealing with the insurance company, providing excellent coaching and information throughout the process. Aaron and his crew did a great job on the roof. The delivery and removal of job…
From first contact with Phil to last contact with Donnie our project was carefully orchestrated. We had a complex issue with water intrusion. Phil was great at evaluating our situation & suggesting roof & siding corrections. The team was great & the job was completed to our 100% satisfaction. Thank you Long Construction. Michele & Jim C
Thank you Long! When I called about ice damning Brandon who is a project manager came out and explained everything so well I can do it ny self. Just kidding looking forward to having long do my roof this summer
Brandon from Long Construction was dispatched to our home today. Water leak issue. Brandon was prompt, courteous, communicative, and thorough in finding the root cause. Work still to be done to remediate. But thoroughly impressed so far with Brandon’s professionalism and friendliness. Nice to work with such engaging…
A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home…
Worked with this company on a new roof for the rest of my house this weekend and again from sales Keven to project manager Brandon to crew beyond amazing and professional id gi e them another 5 stars if i could! Consistent and fantastic as always! Worked with long construction 2 y3ars ago and below is the original 5…
I highly recommend Long Construction for any roofing, siding, or gutter project. They are easy to communicate with and provide top-notch information about what is needed. I worked with their consultant, Phil, who examined my roofing, gutter, and siding issues to come up with practical suggestions on how to move forward. The whole process was seamless.
Nothing but positives from thousands of customers! Brandon Prince performs superior quality work, on roofs in particular … hard-working, good communication, straight shooter.
Employees are knowledgeable, quality of work is outstanding, and jobs are completed in a timly manner. We worked directly with Brandon Prince and cant say enough wonderful things about his work ethic and attention to detail!
We called long construction because our roof was leaking, the office staff were very professional and pleasant to talk to. Keven was also very professional, knowledgeable and answered all of my questions and concerns. Our project manager Brandon was extremely detailed and communicated with me through out the whole…
Long Construction is great company. Full tear off done and completed in very little time. 2 years later a tree fell on the roof, and we brought them back out. 1 day to fix and John Oliver handled all the insurance arrangements for us. Great work and Great quality.
We had a leak in our roof recently and we called Long construction. They were absolutely amazing! They answered the call right away came out in the rain and had the issue fixed literally less than an hour from when we made the call. We will definitely be using them in the future. Thank you Long Construction!
With all the rain we had, Brandon did an excellent job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
