How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for roof repair
Clear ✕All 58 Google reviews tagged “Roof repair”
Long did a fantastic Job on our new roof. The Crew completed it in one days and did a great job cleaning everything up and coming back the next day to do a final sweep. I would recommend them for anyone looking at getting a new roof
These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my…
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
Long did a great job on our roof. We initially had them out to take a look at our roof and provide guidance on how to move forward. We decided to do a full tear off. Once the contract was signed and the deposit paid things moved quickly. They were initially going to start that week, but weather pushed it out to the…
I had long replace my roof 4 years ago. I recently called them with some concerns about a leak. They sent out Brandon who is a project manager, and he inspected the inside and outside and figured out the problem while doing more! Brandon and Tom are amazing.
Our roof was overdue for a strip and replacement. Long Construction came in with a quote that was considerably less than quotes from the prior year. They were able to schedule us in fairly quickly and finished the entire job, including our shed, in just 2 days. The team was very good; impressive skill levels. Some…
From the very first interaction to the last was amazing! Keven was very professional and explained the quote thoroughly. The project manager Brandon was very attentive to the home owners needs thruought the repair. The crew worked very hard with a remarkable outcome. Will only recommend Long!
I had half my main roof replaced and a leak at the garage roof to sidewall intersection repaired. John was a tremendous help in dealing with the insurance company, providing excellent coaching and information throughout the process. Aaron and his crew did a great job on the roof. The delivery and removal of job…
From first contact with Phil to last contact with Donnie our project was carefully orchestrated. We had a complex issue with water intrusion. Phil was great at evaluating our situation & suggesting roof & siding corrections. The team was great & the job was completed to our 100% satisfaction. Thank you Long Construction. Michele & Jim C
Thank you Long! When I called about ice damning Brandon who is a project manager came out and explained everything so well I can do it ny self. Just kidding looking forward to having long do my roof this summer
Brandon from Long Construction was dispatched to our home today. Water leak issue. Brandon was prompt, courteous, communicative, and thorough in finding the root cause. Work still to be done to remediate. But thoroughly impressed so far with Brandon’s professionalism and friendliness. Nice to work with such engaging…
A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home…
Worked with this company on a new roof for the rest of my house this weekend and again from sales Keven to project manager Brandon to crew beyond amazing and professional id gi e them another 5 stars if i could! Consistent and fantastic as always! Worked with long construction 2 y3ars ago and below is the original 5…
I highly recommend Long Construction for any roofing, siding, or gutter project. They are easy to communicate with and provide top-notch information about what is needed. I worked with their consultant, Phil, who examined my roofing, gutter, and siding issues to come up with practical suggestions on how to move forward. The whole process was seamless.
Nothing but positives from thousands of customers! Brandon Prince performs superior quality work, on roofs in particular … hard-working, good communication, straight shooter.
Employees are knowledgeable, quality of work is outstanding, and jobs are completed in a timly manner. We worked directly with Brandon Prince and cant say enough wonderful things about his work ethic and attention to detail!
We called long construction because our roof was leaking, the office staff were very professional and pleasant to talk to. Keven was also very professional, knowledgeable and answered all of my questions and concerns. Our project manager Brandon was extremely detailed and communicated with me through out the whole…
Long Construction is great company. Full tear off done and completed in very little time. 2 years later a tree fell on the roof, and we brought them back out. 1 day to fix and John Oliver handled all the insurance arrangements for us. Great work and Great quality.
We had a leak in our roof recently and we called Long construction. They were absolutely amazing! They answered the call right away came out in the rain and had the issue fixed literally less than an hour from when we made the call. We will definitely be using them in the future. Thank you Long Construction!
With all the rain we had, Brandon did an excellent job.
Excellent experience with a roof replacement on October 2nd. Every detail from the initial estimate meeting with Dakota to the follow up from Donnie after the roof was completed was timely, professional and straightforward. Long Construction is a company that genuinely cares about providing superior work and…
Dave explained all options and details that I could understand. Very easy to work with and responsive to calls or text. I will use them again if ever needed.
Long did our church shingle and flat roof. John O was 110% helpful navigating us through a very large and complex project. Donny is wonderful as is his crew. They even went up on the roof in the winter time to put tarps up and prevent further water damage from the leaks we had due to wind damage. Pros- responsive,…
Recently had my roof replaced and installed by Long Construction for my Rochester City townhome. I specified I wanted underlayment and the Ice and water shield layers on the entire roof with very specific drip edges and their placement exactly 1 5 inches from the vertical facia along with ridge vents that are…
We recently had Long Construction do a complete tear off roof replacement on our 100+ year old house and garage. The customer service and experienced on-site crew were excellent throughout the process. The existing roof had 2 layers of asphalt shingles over original wood shingles that, once removed, required…
I highly recommend Long Construction LLC to anyone who is thinking about using them. They are the most professional contracting service I have ever dealt with. I had extensive wind damage to my home, and it was very stressful. Long Construction made the whole process from start to finish effortless for the customer.…
I had a bad leak from a roof job done in 2019 and Long construction came over and fixed it. They got me in fast and were very thorough and there’s no more leak. I couldn’t be happier
I had nothing short of an excellent experience with Long Construction. There were able to speed up the start of roof repair/installation in order to deal with leaking that was occurring, efficiently completed the work, kept me updated on general status and anything that happened to come up, were extremely reasonable…
I would highly recommend long construction! I had my skylight removed and roof repaired. They did a great job and everyone was very professional and polite. I feel the price charged was in line with the work done as well. They came very quickly too. Even my HOA was impressed with their work! Great job! Thank you!
After a rain storm we found out our roof was in worse shape than we thought. Within 2 days we had someone here discussing options. Within less than a week we had an estimate. The estimates included different options and price adjustments to reflect the differences, making the choices easy to understand and…
Long Construction was very easy to work with from beginning to end. Meticulous cleaning procedure after installation, you would have no idea that we had a two layer tear off in our yard. Great price for the value and had a great warranty offer.
Everyone was great to deal with, very professional company, great price, workers are very friendly and hard working. WILL use again!
It is easy to do a write-up for a company when everything goes as it should. But how do you write one when things go awry? I hired Long Construction to repair damage to our front roof caused by a wind storm in February. As promised, the supplies and the dumpster arrived the day before and the next morning the crew…
We contracted Long Construction to replace our roof in March. David Chontosh was always honest, knowledgeable, and helpful throughout the entire process. We could not be happier with how our roof turned out!
The owner and employees with Long are great. After having a bad roof installation that needed remedy, they gave the best estimate out of four local roofing companies. They were both patient and compassionate with our situation. When a problem they hadn’t been able to see at face value arose, the owner came back out…
We sat next to Becky and Felicia at the homeshow in Rochester, where we watched them with their customers and saw how they handled each customer professionally and explained their whole process. We then used them for a work related project, they were amazing and timely and professional! I had a parts of my roof blow…
Long Construction did a fantastic job, from immediate responses after the latest wind storm, tarping my roof, providing a fast and more than reasonable estimate, all the way down to cleanup. The office staff are extremely responsive and friendly, Phil the estimator was very informative and helpful and personable. I…
Dave Chontosh kept us informed on various ways to repair a leaking skylight and suggested ways to prevent ice damming. Long constructions prices are competitive and the quality of their work great. Everyone from Long construction was professional and easy to talk with. They showed up on time and cleaned up any debris. Steven Robinson 3/31/2022
My daughter's house had water coming in through the roof into her living area due to all the snow and ice on the roof. Luckily Long Construction NY LLC was open on Sunday. I called and was told they had many calls that day and could take a look later in the afternoon. After I sent some pictures they responded much…
The team at Long Construction was very professional and polite. They continued to check in with us to make certain the quality of work was meeting our expectations. The entire team was responsive and helpful and answer all questions that we had from start to finish.
Long Construction fixed our leaking roof. They scheduled the job in a timely manner, were organized and courteous while working, did a great job making sure everything looked great, and cleaned up so well you would never know they were there! Great to work with and will definitely use them for any other jobs needed.
Very impressive w/ Long Construction from the initial inspection to the final installation. When Long Construction sent their project manager David out for the estimate he not only pointed out areas of concern but explained how they were going to fix the issues. I had other estimates completed by other companies and…
Amazing customer service. They did a great job with my repair and were very professional. Would definitely recommend.
Long Construction was referrred to us for a new roof and some siding by a friend, and we're so glad they were. Bob showed up right on time to do the inspection and was excellent with his knowledge and communcation of the scope and process of the job. We were very comfartable with the information we were provided,…
Long Construction was great. Dustin worked tirelessly to help me out. The crew was fast, great workers, and did amazing cleaning up any mess they made and making sure they triple checked the yard for nails. For my roof being pretty big they were in and out within 2 days and then they also came through to make sure…
Service was quick, customer service was wonderful, price was reasonable and the owner did the work! Would highly recommend
6 stars if I could! If you're looking for a knowledgeable Construction company that will fight for what you deserve from your insurance company, go with Long Construction. Their Team was extremely thorough, paid attention to every detail and always made us feel like their #1 customer. The work on our roof and siding…
Great, professional service. Work was done in a timely manner. Excellent customer service whenever I had to talk to anyone at Long Construction!
Long Construction was very easy to work with, and did a very good job. I had an appointment for an estimate scheduled within a week of calling, and the work was scheduled and done in less than a month, for a fair price. Communication with the main office was great and they helped get my punch list done in a timely…
I appreciated clear information about the project and instructions and adequate time to make choices. I most appreciated the workers' explanations of what they did and why and their demonstrations in layman's terms and their willingness to communicate with a family member who was not able to be present. They…
Very pleased with the turn around time, quality of work and cost for my roof repair. All above par and reasonable. I have no hesitation in recommending Long Construction for home repair needs. Am planning to use them again this spring.
Long provided a comparably excellent product at a substantial cost saving. Installation was extremely quick and well done. I highly recommend them and would surely use them again Steve
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |
