Experts Reviews · Company report
Long Construction NY LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Long Construction NY LLC

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Long Construction NY LLC is better than 91% of window replacement services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Long Construction NY LLC is better than 90% of window replacement services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Long Construction NY LLC is better than 90% of window replacement services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Long Construction NY LLC is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100

Reviews for your job

Customers hired Long Construction NY LLC for 8 kinds of job.

Long Construction NY LLC for roof repair for storm & wind damage

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Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.4k–$18k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Roof repair for storm & wind damage” · showing 20

PhilLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Long Construction did our complete year off roof replacement and we are very happy with the price, quality of products and customer service. Keven was upfront and honest from jump, we never felt rushed to make any commitments. Would highly recommend.

Paid $20,000–25,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof installation
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John Oliver was AMAZING to work with, I could not have done the paperwork and details that I needed for the Insurance company without John's help! Thank you John!!!

Reasonable priceRoof repair for storm & wind damage
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Long Construction did an excelant job and even after the job a piece of siding came off which had nothing to do with the roof job but they came back and made the repair the next day after I called. The crew worked long hours and did an excelant job.

Paid $15,000–20,000Reasonable priceRoof repair for storm & wind damage
Brett10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…

Great priceRoof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Noelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent company! Professional and friendly. Guidance every step of the way, support with the insurance claim. Workmanship is high quality and the job was done efficiently. Everything was cleaned up with no trace of the job even happening-other than our beautiful new roof. I highly recommend Long Construction and would utilize them for future jobs!

Paid $5,000–10,000Reasonable priceRoof repair for storm & wind damage
carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

If you are looking for a bid on a roofing job, I recommend contacting Mike Newton at Long Construction. He was quick but thorough in his assessment and in providing an estimate. Mike was very helpful and accessible for answering my questions. Long Construction was neither the highest nor the lowest (but close) bid.…

Paid $15,000–20,000Reasonable priceRoof repair for storm & wind damage
Norma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

New Roof looks amazing!!! John Oliver and his team did a great job not only with the roof but with working with me fighting the insurance company to do whats right. It was a very long battle but I never felt alone and when I got overwhelmed John took the time to talk me down and give me the patience to continue to…

Paid $15,000–20,000Reasonable priceRoof repair for storm & wind damage
BonJim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very happy with the knowledge of the products and the work that was done. Team worked hard and late to complete our job and our PM kept us informed of what was happening every day.

Paid $30,000–35,000Reasonable priceSkylight repairRoof repair for storm & wind damage
TomLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Totallly professional. Efficient. Caring. Skilled. On time.

Paid $1–5,000Reasonable priceRoof repair for storm & wind damage
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had half my main roof replaced and a leak at the garage roof to sidewall intersection repaired. John was a tremendous help in dealing with the insurance company, providing excellent coaching and information throughout the process. Aaron and his crew did a great job on the roof. The delivery and removal of job…

Roof repair for storm & wind damageRoof repair
ElizaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We had a great experience with Long for a roof replacement. Our roof was crazy steep and difficult and we had multiple absurdly high quotes and companies that said they wouldn’t even do it. But Long was knowledgeable, confident, and well priced. The roof turned out great and everyone on the team was friendly and…

Paid $20,000+Reasonable priceRoof repair for storm & wind damageService not listed
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thank you to Long Construction for doing another great job for us. Your company is a pleasure to do business with!

Paid $1–2,000Reasonable priceRoof repair for storm & wind damageRoof inspection+ Punctuality+ Professionalism
ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was in the process of removing snow from my roof when I seen Brandon (project manager) Nextdoor not only did his hair catch my eye but also his Long Construction Van did as well I plan on calling long for a roof inspection on my old house.

Roof repair for storm & wind damage
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I called Long Construction for a roof leak, and the project manager, Brandon, was amazing. He came out promptly, assessed the issue, and clearly explained the work that needed to be done. He was very knowledgeable and helpful throughout the process. I truly appreciated the quick response and professionalism. Highly recommend!

Paid $1–2,000Not sureRoof repair for storm & wind damage
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Keven did a great job taking us through the project. They were quick, clean, and did great work.

Paid $8,000–10,000Reasonable priceSkylight repairRoof repair for storm & wind damage
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Should be called the Wrong Construction...Do your homework before you hire these guys

Roof repair for storm & wind damage
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Long Construction responded quickly and did an excellent job on my roof repair. I never did any business with them before but they will be my 1st call. I will also recommend them to all my friends. Very glad to know I can count on them.

Paid $1–2,000Reasonable priceRoof repair for storm & wind damage
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Woke up to what I thought was a roof leak and called at 7am. They answered right away and had someone out to my house to assess the situation by 10am. It turned out it wasn't a roof leak just a small problem. They had the issue resolved with in an hour. I have used them for several services and they are always amazing!

Paid $1–2,000Great priceRoof repair for storm & wind damageRoof damage repair
StevenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home…

Gutter repairsRoof repair for storm & wind damageGutter installation
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sandy and I had the pleasure of having Long Construction repair our house after the hail storm that blew through Farmington. Firstly ,John Oliver was very instrumental in having all of our house siding replaced ( even though only 3 sides were damaged ). ( Who does that ? ) I reached out to John a few times to…

Gutter repairsRoof repair for storm & wind damageService not listed

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Price

$15k-2% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 1%Not sure 3%

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