How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELong Construction NY LLC
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Long Construction NY LLC for 8 kinds of job.
Long Construction NY LLC for roof repair for storm & wind damage
Clear ✕All 55 Google reviews tagged “Roof repair for storm & wind damage”
Long Construction did our complete year off roof replacement and we are very happy with the price, quality of products and customer service. Keven was upfront and honest from jump, we never felt rushed to make any commitments. Would highly recommend.
John Oliver was AMAZING to work with, I could not have done the paperwork and details that I needed for the Insurance company without John's help! Thank you John!!!
Long Construction did an excelant job and even after the job a piece of siding came off which had nothing to do with the roof job but they came back and made the repair the next day after I called. The crew worked long hours and did an excelant job.
Thank you, Long Construction! Hands down the best roofing, construction, and roll-off specialist in the greater Rochester area. Don't waste your time with any other company — this is the one! Left this original review years ago. *Update:* I called them back in 2026 and the service, the work — somehow got even…
Excellent company! Professional and friendly. Guidance every step of the way, support with the insurance claim. Workmanship is high quality and the job was done efficiently. Everything was cleaned up with no trace of the job even happening-other than our beautiful new roof. I highly recommend Long Construction and would utilize them for future jobs!
If you are looking for a bid on a roofing job, I recommend contacting Mike Newton at Long Construction. He was quick but thorough in his assessment and in providing an estimate. Mike was very helpful and accessible for answering my questions. Long Construction was neither the highest nor the lowest (but close) bid.…
New Roof looks amazing!!! John Oliver and his team did a great job not only with the roof but with working with me fighting the insurance company to do whats right. It was a very long battle but I never felt alone and when I got overwhelmed John took the time to talk me down and give me the patience to continue to…
Very happy with the knowledge of the products and the work that was done. Team worked hard and late to complete our job and our PM kept us informed of what was happening every day.
Totallly professional. Efficient. Caring. Skilled. On time.
I had half my main roof replaced and a leak at the garage roof to sidewall intersection repaired. John was a tremendous help in dealing with the insurance company, providing excellent coaching and information throughout the process. Aaron and his crew did a great job on the roof. The delivery and removal of job…
We had a great experience with Long for a roof replacement. Our roof was crazy steep and difficult and we had multiple absurdly high quotes and companies that said they wouldn’t even do it. But Long was knowledgeable, confident, and well priced. The roof turned out great and everyone on the team was friendly and…
Thank you to Long Construction for doing another great job for us. Your company is a pleasure to do business with!
I was in the process of removing snow from my roof when I seen Brandon (project manager) Nextdoor not only did his hair catch my eye but also his Long Construction Van did as well I plan on calling long for a roof inspection on my old house.
I called Long Construction for a roof leak, and the project manager, Brandon, was amazing. He came out promptly, assessed the issue, and clearly explained the work that needed to be done. He was very knowledgeable and helpful throughout the process. I truly appreciated the quick response and professionalism. Highly recommend!
Keven did a great job taking us through the project. They were quick, clean, and did great work.
Should be called the Wrong Construction...Do your homework before you hire these guys
Long Construction responded quickly and did an excellent job on my roof repair. I never did any business with them before but they will be my 1st call. I will also recommend them to all my friends. Very glad to know I can count on them.
Woke up to what I thought was a roof leak and called at 7am. They answered right away and had someone out to my house to assess the situation by 10am. It turned out it wasn't a roof leak just a small problem. They had the issue resolved with in an hour. I have used them for several services and they are always amazing!
A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home…
Sandy and I had the pleasure of having Long Construction repair our house after the hail storm that blew through Farmington. Firstly ,John Oliver was very instrumental in having all of our house siding replaced ( even though only 3 sides were damaged ). ( Who does that ? ) I reached out to John a few times to…
From Kevin who quoted the project to Donnie and his crew and the folks at the office, professional, courteous and the best communication of any contractors I ever worked with. The team showed up early and worked all day and when they left you wouldn’t even know they were there. Thanks for everything!
Long Construction did an amazing roof replacement for my grandfather! John Oliver was also exceptional while helping us with the insurance claim process. They go above and beyond for their customers!
Nothing but positives from thousands of customers! Brandon Prince performs superior quality work, on roofs in particular … hard-working, good communication, straight shooter.
Long Construction is great company. Full tear off done and completed in very little time. 2 years later a tree fell on the roof, and we brought them back out. 1 day to fix and John Oliver handled all the insurance arrangements for us. Great work and Great quality.
Don Bailey and his crew and his crew were fast, friendly, and professional. Don took extra care in explaining the process and assisting me with the preparation. Great guy! Great company great work.highly recommended.
Very dependable, honest. Never been happier with the service. Thank you Brandon for your help!
Kudos to Long Construction they did a great job repairing our roof. Highly recommend them. Project Manager Brandon and crew got the job done fast!
The best experience ever with a contractor. From the manager, salesman(Kevin)and a special thank you to John for working with the insurance company. I believe he knew more about insurance than the adjuster themselves. The workers stayed until the job was finished and cleaned up completely .
Long Construction is on schedule, on budget and very professional. You can’t go wrong with this team
Dave, our project manager, is excellent and a pleasure to work with. Recommend the team at Long Construction without hesitation.
Long did our church shingle and flat roof. John O was 110% helpful navigating us through a very large and complex project. Donny is wonderful as is his crew. They even went up on the roof in the winter time to put tarps up and prevent further water damage from the leaks we had due to wind damage. Pros- responsive,…
We are very happy with the work done by Long Construction - a tear off with new shingles, replacement of sky lights, new gutters and downspouts, and a small job for work done under a kitchen bump out. Everyone was easy to work with and communications very good - starting with Mike Whaley, our project consultant who…
Absolutely fabulous!!! My next-door neighbor had Long do his whole roof so when I needed a repair, I got the referral. Amazing & easy from start to finish & great value. Project Manager was wonderful & the men who came to do the job were very hard-working & professional. I absolutely would reuse & recommend.
I highly recommend Long Construction LLC to anyone who is thinking about using them. They are the most professional contracting service I have ever dealt with. I had extensive wind damage to my home, and it was very stressful. Long Construction made the whole process from start to finish effortless for the customer.…
I had nothing short of an excellent experience with Long Construction. There were able to speed up the start of roof repair/installation in order to deal with leaking that was occurring, efficiently completed the work, kept me updated on general status and anything that happened to come up, were extremely reasonable…
Very fast and courteous service!!
2/8/2023: Mike Long's business is outstanding. We count on Long Construction for all our roofing and repair requests for ourselves, as well as others, and it is perfect all the time. He is a true professional and exceeds expectations
Excellent customer service, very professional and quick service
Excellent job , over and above my expectations. Cleaned up every day , very well organized team. We couldn’t be happier. Thank you Long construction.
It is easy to do a write-up for a company when everything goes as it should. But how do you write one when things go awry? I hired Long Construction to repair damage to our front roof caused by a wind storm in February. As promised, the supplies and the dumpster arrived the day before and the next morning the crew…
I was so happy with all the guys who worked on my house. They were polite, kind, and very respectful of the things that needed to be protected during construction. I could also tell they took pride in the work they were doing and made sure everything was perfect. It’s so nice to be able to trust a company from start…
My experience with Long Construction was quite positive. First impression was a good one, as they were quick to respond to a quote request for roof repair, and promptly scheduled an appointment. My roof ultimately required a complete tear off & replacement, and the end to end process couldn't have been easier.…
Long Construction did a fantastic job, from immediate responses after the latest wind storm, tarping my roof, providing a fast and more than reasonable estimate, all the way down to cleanup. The office staff are extremely responsive and friendly, Phil the estimator was very informative and helpful and personable. I…
If you want the job done right call long construction. Very good and explain what they are going fix.
In a world that details and time management seem to be a hiccup in many business I found the complete opposite with this company. They were extremely thorough and responsive and kept to the schedule and the quality was done in excellent timeframe. I was Extremely impressed!!!!!!!!
Highly recommend them!!!
Long Construction was great. Dustin worked tirelessly to help me out. The crew was fast, great workers, and did amazing cleaning up any mess they made and making sure they triple checked the yard for nails. For my roof being pretty big they were in and out within 2 days and then they also came through to make sure…
6 stars if I could! If you're looking for a knowledgeable Construction company that will fight for what you deserve from your insurance company, go with Long Construction. Their Team was extremely thorough, paid attention to every detail and always made us feel like their #1 customer. The work on our roof and siding…
Everyone that we dealt with at Long Construction was courteous and helpful. When our roof was completed, our yard was clean. Our tree twigs and branches were even picked up. A day or so later, I noticed they had even cleaned our gutters. Wonderful Company and great workers. Will definitely call them again, if needed!
Ice dam on roof that was creating a leak in my house. They sent someone out on a Sunday night. I will have them back to look at why the ice dam is happening and see what can be done to stop it in the future.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 158 | $14k–$22k |
| Gutter installation | 61 | — |
| Roof repair | 57 | — |
| Roof repair for storm & wind damage | 55 | $2.4k–$18k |
| Roof inspection | 32 | — |
| Skylight installation | 23 | — |
| Gutter repairs | 22 | — |
| Attic venting | 20 | — |