Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts

Experts Reviews · Company report
Long Construction NY LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Long Construction NY LLC

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 672 Google reviews

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Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Long Construction NY LLC is better than 91% of window replacement services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Long Construction NY LLC is better than 90% of window replacement services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Long Construction NY LLC is better than 90% of window replacement services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Long Construction NY LLC is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Long Construction NY LLC is better than 100% of window replacement services.A
100

Reviews for your job

Customers hired Long Construction NY LLC for 8 kinds of job.

Long Construction NY LLC for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$30,000–35,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Skylight repair”

Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

These folks are great to work with. I chose them because they gaurantee their work for 25years, more than double a typical roofing co. To me that’s saying something. Jake and Tom helped me land on a more complex solution than your typical re roof. They spent the time to really consider my house/attic. Brandon was my…

Skylight repairAttic ventingRoof repair
BonJim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very happy with the knowledge of the products and the work that was done. Team worked hard and late to complete our job and our PM kept us informed of what was happening every day.

Paid $30,000–35,000Reasonable priceSkylight repairRoof repair for storm & wind damage
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Keven did a great job taking us through the project. They were quick, clean, and did great work.

Paid $8,000–10,000Reasonable priceSkylight repairRoof repair for storm & wind damage
civitaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend long construction! I had my skylight removed and roof repaired. They did a great job and everyone was very professional and polite. I feel the price charged was in line with the work done as well. They came very quickly too. Even my HOA was impressed with their work! Great job! Thank you!

Roof repairSkylight repair+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were amazing from start to finish with their professionalism and their knowledge of repairs!!! Their LOW prices and their follow up!! I was THOROUGHLY impressed with the speed in which they completed the project ....cleanup and Communication ....their on time arrival!! The list goes on they were absolutely…

InstallationSkylight installationSkylight repair+ Responsiveness+ Punctuality+ Quality
Grant7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They arrived when scheduled, behaved professionally, completed the job. The skylight no longer leaks and they accepted the agreed price. Successful project.

Skylight repair
Frank7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Skylight repair+ Responsiveness+ Punctuality+ Professionalism
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Attic ventingGutter installationGutter repairs

Price

$15k-2% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation158$14k–$22k
Gutter installation61—
Roof repair57—
Roof repair for storm & wind damage55$2.4k–$18k
Roof inspection32—
Skylight installation23—
Gutter repairs22—
Attic venting20—

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