How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORELos Angeles Carpet Cleaning
Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 569 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Los Angeles Carpet Cleaning for 6 kinds of job.
Los Angeles Carpet Cleaning for carpet steam cleaning
Clear ✕All 113 Google reviews tagged “Carpet steam cleaning”
Incredible work at an incredible price! I could not be happier!!!
Nice exoerience. Arrived on time and did a great job. Will definitely use this company again.
Highly recommend Los Angeles Carpet Cleaning. Peter who did the cleaning was GREAT!!!! Great job. Very personable and professional. Could not have been better! Did both carpets and 2 couches and everything looks great. I will be recommending them to anyone who needs these services. Thank you!!!
LA CC showed up on time ready to work. One room needed a final touch up and Charlie returned upon request and completed that task. Carpet looks great!
Emiliano did a fantastic job. Thorough, punctual and friendly. Highly recommend!
Great service .. on time. Lucas was amazing . Price was right.. I have 40 years experience cleaning carpet. I had my 90 years old mother carpet cleaned.. they did it right.
Got a wool rug, dining chairs, and a living room chair cleaned. They had tons of stains (thank you kids) and now they look super clean. Charlie arrived right on time, was super professional and friendly, and did an awesome job!
Richard was on time, professional, funny and did an EXCELLENT job. I will be requesting him again.
Richard came by and cleaned our carpets. He was very polite and did a great job.
Richard from LA Carpet Cleaning was on time, polite and thorough. He explained everything well. My rug looks great and I was very pleased with the service, I will be contacting them again for my next cleaning.
Emiliano was very professional and on time. He left my apartment carpet squeaky clean. I recommend this company.
Fantastic customer service and attention to detail. Richard was extremely knowledgeable and thorough. I appreciated his explanations.
Great job! Emiliano was on time and detailed in explaining the process. Used care in our home.
Richard did a wonderful job. He was very courteous and helpful.
Clean, helpful, friendly, and quality work
Emiliano was prompt and professional. I intend to use them for all future carpet cleaning services.
Richard came to our house - he was beyond wonderful, caring and attentive. Very impressive. Thank you
Emiliano Eason time and did a great job on the carpet. Thank you so much for doing an incredible job with my carpet.
Rich showed up on time and explained what he would do. He also showed how the carpet had worn down and cleaning would only go so far. I think the carpets look great
Great service and friendly tech, will definitely use them again!
Always very happy with our carpet cleaning from Los Angeles Carpet Cleaning
Richard L did a great job with my very old carpets. I had some neighbors stop by and thought they were new. Lovely person to with with as well. Thank you!
Richard Ledesma from LA Carpet Cleaning did a wonderful job cleaning my 20-year-old sofa (4 kids — lots of wear and tear) and 2 large area rugs in my home. Everything is still drying — otherwise I’d post more photos, but I am including one he took part way through (right side clean, left side pending). He took his…
Richard from Los Angeles Carpet Cleaning took great care of me and did an amazing job on my place. Couldn't be any friendlier and I couldn't recommend a better place. He did two bedrooms, the tile in my bathroom and two area rugs. That all look, (and smell) great!thank you for taking great care of my place! If you…
Emiliano was wonderful he got all the spots out of the carpet that I never thought would come out it was so nice 10 out of 10 Stars
Richard was incredible!!! I thought my velvet couch was a beyond help and now it looks brand new!!! The best! Highly recommend!!!
Emiliano did an outstanding job. Carpet looks much better. Nice and efficient!
I cannot speak higher about the professionalism, communication, courtesy and end result that LA Carpet cleaning provided us. From the Initial phone call to their arrival today. Everything was communicated professionally through text or phone call. Once I scheduled with Gary, I received a text confirming the time and…
Justin was fantastic, knowledgeable, professional and friendly. I've used LA Carpet Cleaning for more than a decade and have always been very happy.
Charlie , my tech from Los Angeles carpet cleaning did an outstanding job cleaning our carpet and removing stubborn pet stains. I highly recommend this company for their dedication and professionalism!
Again, LA Carpet has been exceptional. Thank you Gary and Charlie.
Excellent experience with LA Carpet Cleaning. Richard made my carpet (3 bedrooms plus stairs), sofa and dining chairs look so beautiful. Thank you Richard!
Terrific service! Emiliano is the best. Totally honest, open, friendly and goes the extra mile. Best carpet cleaning service around. And I’ve used a lot!
Service is fantastic!! Emiliano went above and beyond to get the carpet clean. It’s a big house and was a tough job but he worked hard and did an over the top job.
Charlie did a great job, going the extra mile to get our light-colored carpet really clean.
Great customer service from start to finish! Justin was very knowledgeable and answered all of my questions — even the ones I didn’t realize I had. He was friendly, professional, and kept me updated throughout the entire job. The carpets look amazing, and the whole process was smooth and stress-free. I will…
Richard L. did an amazing job! On time, efficient and friendly. Would recommend to any and all looking to have their carpets (& home) looking spotless.
Justin did an amazing job - my rugs look brand new. Highly recommend.
Richard was extremely thorough and did a great job!
Justin provided excellent service. 10/10 recommend!
Justin was very knowledgeable and efficient. Also very polite and accommodating. The carpet is still wet, but it looks much better to me
Richard was fantastic! He was communicative on time and my carpet almost looks new again. He gave me some great Professional advice about the carpet. I will definitely be using Los Angeles carpet cleaning again. Thanks for the great service.
I always use them. They are very good. Highly Recommend
Richard did an amazing job as always. He has been cleaning our carpet for over a decade now and we will never go to anyone else. Very professional and very thorough. He is meticulous and always strives to give the best service. We are very happy with his work and are loyal customers for life!
Justin was absolutely amazing. He explained everything along the way and did a fantastic job!
Incredible work. Punctual, kind, hard workers. Would hire over and over again. Thank you guys!
Excellent job on our family room carpet!! Richard squeezed us into his already tight schedule. Arrived on time and performed a miracle with our dog-pee stained carpet. Helped us just in time for our houseguest to arrive.
Jonathan was extremely efficient and pleasant, very polite. Did a wonderful job!
This must be at least my third time with LA Carpet Cleaning, and there is a reason for that. They are professional, efficient, kind people who do amazing work. They listen to your needs and give great advice. They aren’t salespeople trying to take advantage of you. They are people who genuinely care, from Gary to…
Great job and service. Very professional and took his time to do awesome work
This service is not to be trusted. They ruined one of my rugs - my best one and refused any communication or response when they were made aware. They tried to dump the dirt from the rugs on the sidewalk. The cleaning person does not listen and tries to intimidate you when you attempt to dialogue. It was a mistake to…
Richard was a total professional and did a fantastic job cleaning our carpeted stairs.
Excellent results on my carpet which is expensive from high end trade dealers - so they dealt with it correctly- best is all was their re-installation team! I will be using them for all cleaning needs moving forward.
I appreciated how easy it was to schedule, change and then confirm an appointment. The technician updated me on arrival time. Everything went very smoothly. This was a second booking with LA Carpet!
Justin is an A+ guy. Liked him immediately and I could feel his genuine care and dedication throughout the process. Would definitely recommend!
Beyond satisfied with our service. I was able to easily schedule this appointment on a weekend…… The company was in constant communication about the appointment and on the day of, I was able to get a locked in time of arrival. Justin was our service Tech and he was punctual (early as a matter of fact), kind and…
I would give LACarpet Cleaning 10 stars.Justin arrived at the scheduled time. He was so knowledgable about my house temperature and my area rug’s drying time. He did a great job! I have used this company before and I would use them again!
Really great job
Great job, thank you.
Great service and price! Would gladly use again.
Richard is awesome took the ugly stains I had on my carpet. GREAT JOB. Thank u Richard again. Now I have a awesome carpet cleaning company.
Ernie, was awesome. He did all of the cushions for our sectional couch. It looks brand new. He was so nice to my dogs and the carpet cleaning has a nice citrus aroma! Thank you, Ernie!
Our cat vomited on the carpet and made the room smell horrendous. I called Los Angeles Carpet Cleaning who were prompt, courteous and efficient. They did a beautiful job steam cleaning and deodorizing our carpet, even going over the smelly area twice. The carpet now looks amazing but the stinky contents of our…
Rick and the whole team are professional, considerate and fantastic! Always an excellent job! Highly recommended! Ann, their pricing is very fair for the great quality of their work. Thanks so much, Rick!
Just had my carpet cleaned by Richard Ledesma. He totally transformed my bedrooms. I appreciate the work and will definitely be a returning customer
My tech arrived - he was pleasant and promptly reviewed the area quoted a price and did the job. He steam-cleaned my stairs and 3 bedrooms. I think it was a great value for the price and I will call them when it’s time to have my tile cleaned. The office was also quick to respond and keep me informed when I booked…
Los Angeles Carpet Cleaning is AMAZING! Justin did a phenomenal job cleaning my old carpet. It came out better than I could have imagined. So professional, reliable and affordable. And thanks to Gary for being wonderful and kind to work with.
Ernesto hizo un buen trabajo!
Jonathan was fantastic! Did an amazing job.
Want to thank Ernie with LA Carpet Cleaning for his professional skills in cleaning our carpet. LA Carpet Cleaning is #1
Incredible service. Lovely staff in all departments. Thank you again!!!!
Jonathan was our assigned technician and he arrived in time, after inspecting the area that he was going to treat/clean he explained everything to me. He did a fantastic job in a timely fashion. I would recommend this company, this is the second time I have used their services.
We had a GREAT experience with our service . Our tech arrived early and texted us prior to his arrival . He was polite and efficient , letting us know the status throughout the service . We used this company two times before and will certainly use them in the future !
Richard did a fantastic job! My couch and rugs look practically new. I definitely recommend
Called the company because they had good Yelp reviews. I called later in the afternoon after they were closed and left a message. First thing the next day, I received a call back, and they went out of the way to schedule my appointment the same day. Richard showed up as scheduled and on time. Richard was very…
Richard was very helpful and honest in helping us decide what service would be best for our carpet before moving in. On time, professional, and communicative. I’d absolutely recommend him to anyone needing their carpets cleaned.
Richard did a phenomenal job. Not only was on time, he was professional and detailed. I’m very pleased with how the carpets turned out.
Max and Feras were wonderful and ensured that we had a fantastic experience getting our two couches and rug professionally cleaned. They were on time, courteous, and extremely thorough from everything to protecting our doorways to cleaning every inch of our couches and rugs. (Which were not in great shape given that…
I am delighted with the carpet and kitchen cleaning service provided. The results exceeded my expectations, and I couldn't be happier. Thank you!
Great work by Lucas! Cleaned the carpets super fast. To be honest I was not sure but it Looks amazing after the work. We had some bad stains and it’s mostly gone now. He was very friendly and professional as well. Would definitely recommend. Came on time was completely honest abt wt was doable and not. Ours is a…
LA Carpet Cleaning always does an excellent job of cleaning my carpets, upholstery, and rugs. They are professional, reliable, and on time. They use great cleaning products and leave the carpet very clean and smelling good. Richard was very helpful and friendly and did an amazing job.
I have only positive things to say about this company. Excellent customer service, great quality, professional, on time and Richard did an amazing job on my carpets, sofa and chairs. I highly recommend them.
Max arrived on time and did a terrific job. He managed to remove a stubborn pet stain on a wool carpet . I definitely recommend their services and Max is very nice, courteous and hard working! Very professional! I am very pleased.
WOW! Great carpet cleaning (organic options) & stand up company. First of all, Darius is the one who cleaned our carpets - he was friendly and did a GREAT job on the carpets as well as helped me move some furniture around. They also have organic products, which is a must because I am pregnant. We will be calling these guys back again!
Excelente servicio! Lucas hizo un gran trabajo con manchas muy difíciles de quitar en nuestra alfombra. Muy recomendable!
Fast response and amazing customer service. We needed last minute carpet cleaning and they were able to come the next day. Lucas did an amazing job and got all the stains out. Thank you so much Lucas!
Punctual, competitive price, professional, on time and I recommend
The technician Armando arrived on time and my area rugs look amazing. Very professional and reasonably priced. I will use them again.
Cleaned my family car 5/5
L.A. Carpet Cleaning is one of the most professional -reliable and HIGH QUALITY Companies in the City….They provide exceptional CUSTOMER SERVICE and they truly pay attention to detail at a very reasonable price⭐️. Armando Martinez performed the work on hour house - not only did he do a sensational job cleaning…
They did a great job on our rug, and the whole process was seamless. Our rug looks brand new !
These guys were great! Not only was setting up the appointment super easy they showed up right on time. Lucas was very thorough and made the extra effort to get rid of some stubborn stains on my daughters carpet. Everyone was super nice, professional and helpful. Will definitely recommend and use again. Price competitive as well :)
My tech was Lucus...he was great and friendly. My unit is on 3rd floor and he was not at the least concerned. I would definitely be using this company again
Darius was amazing! Was able to get all of the carpets cleaned and fresh in no time at all! He was friendly polite and knowledgeable. Will definitely use LA carpet cleaning again. Highly recommend!
Great experience! Called to schedule and someone came out the next day. Communication was great. Darius arrived on time (early actually) and did a wonderful job. Will definitely use again.
I am beyond pleased and impressed with their carpet cleaning and customer service! Due to unforeseen circumstances my original appointment was cancelled last minute and the dispatcher offered his apologies along with a discount and reassurance of a reschedule for the next day. They came the following day, promptly…
Unbelievable! Dog urine stains were everywhere. Now carpet looks nearly brand new. Night and day! Highly recommend!!
Darius was incredible! He was timely, kind, and able to tackle dirt and grime that had collected onto carpet that had adhesive on it. Scheduling was easy, technicians were able to address all of my concerns over the phone, and they went above and beyond to give me preemptive tips to better care for stains in the…
Incredibly professional, absolute pleasure to have them clean our room. The carpet looks brand new and smells very fresh. Quality work from a quality company.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 125 | $196–$415 |
| Carpet steam cleaning | 113 | $170–$347 |
| General carpet cleaning | 57 | $196–$409 |
| Pet stain & odor removal | 53 | — |
| Area rug cleaning | 37 | $164–$398 |
| Mattress cleaning | 8 | — |
