Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts
Google reviewers rate the service 4.9 out of 5 based on 803 reviews. Customers frequently praise the team for punctuality, thoroughness, clear communication, and transparent pricing, noting that cleaners often accommodate last-minute requests efficiently. However, low-star reviews highlight recurring issues with unexpected upcharges, missed cleaning details, and frequent rescheduling or late arrivals that result in full service charges despite incomplete work.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
803 Google reviews we collected
Phrases our text analysis found in 759 written reviews
Price verdicts customers left with their Google review
Middle half of what 28 customers paid ($170–$334) · gold mark = category median.
How often each topic comes up in the written reviews
We read 759 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a very amazing job I'm so pleased with their work thank u ladies”
“not the best but not the worst.”
“The team was professional, punctual, and incredibly thorough.”
“I’ve used this company multiple times and they either showed up late, didn’t clean all the way, only brought one cleaner and took 4 hours or when they…”
“They have a stellar cleaning team that is friendly and outgoing.”
“My experience with this company has been consistently unprofessional.”
“Very impressed with the quality of their work and would highly recommend them!”
“They did such an amazing job and I cannot recommend them enough.”
“Not only were very thorough in their cleaning, but they were extremely communicative throughout the scheduling process and were reasonably priced.”
“The price was affordable for the level of cleaning that needed to be done.”
“We picked them primarily because they were straightforward and transparent about their prices.”
“…tment, I wanted to cancel my ongoing service because it’s simply not reliable.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Los Angeles Maid Service & House Cleaners for 6 kinds of job. Pick one to see what they paid and said.
Excellent cleaning service! The team was professional, punctual, and incredibly thorough. They paid great attention to detail and left everything spotless. Very impressed with the quality of their work and would highly recommend them!
We had a great first experience with LA Maid Services. We picked them primarily because they were straightforward and transparent about their prices. Their website gives you the exact quote before you book anything. We hired them for a move-in clean for a house we just bought and they went deep. We weren’t home but…
I just used this company for a deep clean and I was really impressed with the results! I expected them to take all day but they were done in only a few hours. Not only were very thorough in their cleaning, but they were extremely communicative throughout the scheduling process and were reasonably priced. I would recommend them to anyone.
Great experience! Anna and Alban were all smiles and super friendly when they arrived. They did a deep cleaning of our oven and it looks brand new! The job they did overall was amazing! Also, the woman we talked to on the phone could not have been more pleasant and professional. We will use them again for sure. Thanks guys! : )
VERY happy with the thorough job this team did on my new place. I’m still shocked at how clean every corner of my home is… my home looks like a showroom floor. The team was fast and super friendly too. I felt safe and my things were safe… highly recommend this service. Booking was a breeze and their reminders were helpful.
My house was in dire need of a deep clean. The cleaners arrived on time, carefully inspected the house and informed me of what was needed. The communication was great, and the service was fantastic. Thanks so much!
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 50 | $271–$471 |
| Standard cleaning | 38 | $153–$233 |
| Moving-related cleaning | 31 | $315–$705 |
| General housekeeping | 13 | $158–$321 |
| Interior & exterior window cleaning | 5 | $153–$292 |
| Office & workplace cleaning | 3 | $126–$227 |
4.9 ★★★★★ 803 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I can’t say enough good things about these guys. They have a stellar cleaning team that is friendly and outgoing. They are not just nice but also very hard workers. It looked like they never stopped the entire time they were here. It was incredible to watch them work.
They did a very amazing job I'm so pleased with their work thank u ladies
Thanks a million for the great cleaning yesterday! I swear I couldn’t keep a clean house without your help. LA maid service is awesome! Very fast and efficient and sparkling clean.
Excellent cleaning service! The team was professional, punctual, and incredibly thorough. They paid great attention to detail and left everything spotless. Very impressed with the quality of their work and would highly recommend them!
I always love their service! Super thorough and great with communication. Even when I had a last minute need for house cleaning, they were able to accommodate me.
We had a great first experience with LA Maid Services. We picked them primarily because they were straightforward and transparent about their prices. Their website gives you the exact quote before you book anything. We hired them for a move-in clean for a house we just bought and they went deep. We weren’t home but they spent a good 5-6 hours getting everything cleaned. I forgot to take photos but it was night and day different, especially because the previous owners had pets so there was a LOT of hair and dander everywhere. I would definitely consider them for future standard home cleanings.
Great experience, thorough, kind and professional.
Scheduling was quick and easy. The price was affordable for the level of cleaning that needed to be done. The cleaners were on time and did a great/thorough clean in a reasonable amount of time. They were friendly, professional and even let the cats roam free while they cleaned. They also gave me some good advice on cleaning techniques to use between professional cleanings. I will definitely use this service again in the future.
I just used this company for a deep clean and I was really impressed with the results! I expected them to take all day but they were done in only a few hours. Not only were very thorough in their cleaning, but they were extremely communicative throughout the scheduling process and were reasonably priced. I would recommend them to anyone.
Good cleaning!
Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts
