Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Los Angeles Maid Service & House Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%11+0.8Craft & service penalty88−1.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Los Angeles Maid Service & House Cleaners

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 803 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Los Angeles Maid Service & House Cleaners is better than 92% of move-in/move-out cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Los Angeles Maid Service & House Cleaners is better than 91% of move-in/move-out cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Los Angeles Maid Service & House Cleaners is better than 88% of move-in/move-out cleaning services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Los Angeles Maid Service & House Cleaners is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Los Angeles Maid Service & House Cleaners is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Los Angeles Maid Service & House Cleaners is better than 11% of move-in/move-out cleaning services.F
11

Reviews for your job

Customers hired Los Angeles Maid Service & House Cleaners for 6 kinds of job.

Los Angeles Maid Service & House Cleaners for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$227
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 22

All 3 Google reviews tagged “Office & workplace cleaning”

GraceLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed a last minute cleaning. I booked it in the evening and they were there the next morning, bright and early at 8:00 a.m. Two gals came so the cleaning was done quite speedy in under 3 hours for a rather large space that hadn't been cleaned in a while. They listened and addressed all the areas that I had…

Reasonable priceOffice & workplace cleaning
Sasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My boyfriend Abraham found this service online, I am ecstatic with the exemplary job & professionalism Stacy brought to our home. As a woman that is nine months pregnant , i definitely appreciated her work in helping us prep our place for our new baby. Customer service promptly assisted me with any issues or…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
kevin5 years ago★★★★★

Rating only, no written review.

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality

Price

$236-1% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 59%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean50$271–$471
Standard cleaning38$153–$233
Moving-related cleaning31$315–$705
General housekeeping13$158–$321
Interior & exterior window cleaning5$153–$292
Office & workplace cleaning3$126–$227

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