Experts Reviews · Company report
Los Angeles Maid Service & House Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%11+0.8Craft & service penalty88−1.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Los Angeles Maid Service & House Cleaners

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 803 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Los Angeles Maid Service & House Cleaners is better than 92% of move-in/move-out cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Los Angeles Maid Service & House Cleaners is better than 91% of move-in/move-out cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Los Angeles Maid Service & House Cleaners is better than 88% of move-in/move-out cleaning services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Los Angeles Maid Service & House Cleaners is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Los Angeles Maid Service & House Cleaners is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Los Angeles Maid Service & House Cleaners is better than 11% of move-in/move-out cleaning services.F
11

Reviews for your job

Customers hired Los Angeles Maid Service & House Cleaners for 6 kinds of job.

Los Angeles Maid Service & House Cleaners for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Standard cleaning”

IsabelleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 stars! Super glad that I went with this company. They texted me and informed me exactly when they would arrive. It was also very easy to change my appointment online which is much needed with my crazy schedule! They did a walk through of my apartment and we went through everything that I wanted them to clean…

Reasonable priceStandard cleaning
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Timely and thorough cleaning! Was able to schedule in the same week, and booking was a breeze. Highly recommend this company!

Reasonable priceStandard cleaningMoving-related cleaningGeneral housekeeping
Pi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Service, prompt, professional, and thorough!

Reasonable priceStandard cleaningGeneral housekeeping
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a great experience!!!! The company was quick, communicative, and thorough! I had guests coming to town and they were impressed with my sparkling apartment. Thank you so much!

Great priceStandard cleaning
melindaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came in got the job done very prompt and efficient!!

Great priceStandard cleaningMoving-related cleaning
Asha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the best cleaning service I’ve had thus far!! The cleaners were very nice and efficient. The cleaning was stellar.

Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cleaned my place to perfection, went above and beyond and clearly took pride in their work!

Reasonable priceStandard cleaning
Samuel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful experience, good communication, great service and definitely worth every penny. Thank you for helping out on such a short notice :)

Standard cleaning
Lizzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cleaners were fast and thorough! The team is very responsive - glad I found this company.

Great priceStandard cleaning
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The ladies did an excellent job. I’ll use this service again!

Reasonable priceStandard cleaning
GabrielleLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to schedule. Cleaners were efficient.

Reasonable priceStandard cleaningGeneral housekeeping
Ali7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great, precise, thorough and on time ! Had called this service the day of and they sent someone a few hours later. I was very happy with the service and will be using again !

Reasonable priceStandard cleaningGeneral housekeeping
Garett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Showed up right on time! Very friendly and thorough. Even folded my daughters clothes!

Reasonable priceStandard cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaner did a great job and was timely with the cleaning.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Sydney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our cleaner did an amazing job of making our apartment feel clean and refreshed after our wedding so we could rest and relax instead of stressing about the cleaning.

Standard cleaning+ Quality+ Professionalism
Sasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My boyfriend Abraham found this service online, I am ecstatic with the exemplary job & professionalism Stacy brought to our home. As a woman that is nine months pregnant , i definitely appreciated her work in helping us prep our place for our new baby. Customer service promptly assisted me with any issues or…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
OliviaLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job, and I’m very happy with how clean my apartment was after. Also east to make a booking online

Standard cleaning+ Responsiveness+ Quality
big2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I’ve used this company multiple times and they either showed up late, didn’t clean all the way, only brought one cleaner and took 4 hours or when they did show up on time they left soon after and I was charged. I’m pulling my hair out dealing with this company. 0/10

Customer photo from big's reviewCustomer photo from big's review
Deep cleanStandard cleaning− Punctuality− Quality
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience overall. I was able to get an appointment for the next day, the cleaning lady was professional, on time, and efficient. Highly recommend.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
PeterLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company provided excellent service at a reasonable price with professional staff!

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Natalie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These cleaners were amazing! I have a two bedroom apartment that was in desperate need of a good general cleaning. The website was easy to schedule an appointment & everyone was very responsive via a phone call and texts. I really liked that the site allowed you to select adds-on to the cleaning service- I was able…

Standard cleaning+ Quality+ Professionalism+ Value
Vic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service, great communication and the results were great, it was a very detailed clean and very satisfied with it.

Deep cleanStandard cleaning+ Responsiveness+ Professionalism
Fran6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

a great last minute option !

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaners were on time and very friendly. They went above and beyond what was specifically asked. Would recommend!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly, efficient, and good

General housekeepingStandard cleaning+ Responsiveness+ Punctuality
Caden8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did great! It was kind of a hard clean, too, but I am very pleased.

Standard cleaning+ Responsiveness+ Professionalism
Aidan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They hooked me up with an amazing cleaning experience at a low price. I had a lot of problem areas that got taken care of at no extra cost.

Moving-related cleaningStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly and professional.

Standard cleaning+ Punctuality+ Quality
Callie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a great experience with Emerald House Cleaning. Easy to book and professional, their cleaners showed up on time and did a great job. Would absolutely use them again!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

my home is finally clean!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
NellyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Kind and punctual, and the areas that were cleaned was done very well.. However, I won't be re-booking with them as I did pay for a deep cleaning and yet they had missed several basic areas such as bathroom floor, some shelves, a countertop etc.

Standard cleaning
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My cleaner Summer was great! She showed up on time and was very friendly and followed all of my instructions. Very nice service and will be using this again!

Standard cleaning
Chante6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We loved Alexxus, very detailed cleaning, she’s on time and communicated well. Would love to book her again.

Standard cleaning+ Quality
Xingyuan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great!

Standard cleaning+ Punctuality+ Professionalism
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They cleaned my 3 bedroom, 2 bathroom place in about 2 hours, did a great job and were very professional. Would definitely use this service again

Standard cleaning+ Quality+ Professionalism
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They did a wonderful job! We were very pleased and will use again!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Roy5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Quality

Price

$236-1% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 59%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean50$271–$471
Standard cleaning38$153–$233
Moving-related cleaning31$315–$705
General housekeeping13$158–$321
Interior & exterior window cleaning5$153–$292
Office & workplace cleaning3$126–$227

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