Lotus Massage and Spa
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%13+2Craft & service 20%81+16.2Value 10%29+2.9Momentum 8%18+1.4Track record 7%58+4.1Accountability 5%15+0.8Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35Haverhill, MA · 4.9★ (93)
RankPosition by Experts Score among all companies we track in this category.#15
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.8.3%
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Why it scores 35How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%13+2Craft & service 20%81+16.2Value 10%29+2.9Momentum 8%18+1.4Track record 7%58+4.1Accountability 5%15+0.8Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Satisfaction23
Reliability13
Craft & service81
Value29
Momentum18
Track record58
Accountability15
