Loyalty Landscape and Hauling - Junk Removal Fresno logo

Loyalty Landscape and Hauling - Junk Removal Fresno

Junk removal service · Fresno, CA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 35 waste removal servicesPosition by Experts Score among all companies we track in this category. · better than 82%
5.0 ★★★★★ 306 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Oct 2026latest review

Loyalty Landscape and Hauling - Junk Removal Fresno at a glance

Google reviewers rate this Fresno junk removal service 5/5 based on 306 reviews, noting the owner replies to 97% of them. Customers frequently praise punctuality, quick response times, and reasonable pricing for hauling items like furniture and debris. Recurring themes include professional conduct, efficient cleanup after jobs, and fair estimates that match final charges. The provided excerpts contain no low-star reviews, so no common criticisms are identified in the available data.

  • Google rating: 5.0 out of 5 from 306 reviews (100% five-star).
  • Reviews on this page: 306 Google reviews (274 with written comments, 15 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Waste Removal Service serving Fresno, California.

Data from Google, last updated November 1, 2026.

Score profile vs other waste removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
This companyWaste Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Loyalty Landscape and Hauling - Junk Removal Fresno: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Loyalty Landscape and Hauling - Junk Removal Fresno: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Loyalty Landscape and Hauling - Junk Removal Fresno: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Loyalty Landscape and Hauling - Junk Removal Fresno: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Loyalty Landscape and Hauling - Junk Removal Fresno: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

306 Google reviews we collected

  • 5 stars305100%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 274 written reviews

  • Praise710100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Speed & response19227%
  • Staff & attitude14821%
  • Price & value11015%
  • Would recommend10615%
  • Quality & results9313%
  • Communication314%
  • Honesty & trust314%

What customers talk about

We read 274 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chris was efficient, on time, and gave the best rate out there.”
  • “Very, very professional and more importantly kind and listened.”
  • “Chris did a terrific job of hauling an old platform bed away for a reasonable price.”
  • “I Highly Recommend Loyalty Landscaping for all your cleanup jobs!”
  • “He showed up at the time he said he would and did a great job.”
  • “…, landscaping, and Hauling junk removal services was meet with great communication , reliable , great pricing which was very reasonable they went abo…”
  • “Great same day service, reliable and fast, offering an excellent deal.”

People customers mention

  • Chris 59 reviews
  • Judy 13 reviews
  • Toledo 8 reviews
  • Landscaping 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Loyalty Landscape and Hauling - Junk Removal Fresno for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I reached out to Loyalty Landscaping & Hauling to potentially demo and haul a shed that was in the process of collapsing. Chris came to provide an estimate. He examined the shed and made the recommendation to have it removed. He scheduled the date and time. Chris was on time. He was quick, careful, and clean. Very,…

Lonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very fast efficient service. Great Customer Service!! Arrived on time and finished very fast!! I would use Loyalty Landscaping again and again!! Great prices without the worries!! I Highly Recommend Loyalty Landscaping for all your cleanup jobs!!

mai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Chris was efficient, on time, and gave the best rate out there. His professional work ethic shows in the hard work he does. I would recommend him to friends and families.

Amani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Second time using their service 100% amazing and just as fast as it was the first time. Extra amazing since our neighborhood doesn't qualify for the fresno clean up day and we need a company thats reliable!

Sherri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our yard looks absolutely amazing! What a difference! Thank you for your wonderful help on such short notice! We appreciate you!

Carmela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am so amazed at how quickly Chris came and removed an old stove for me. He quoted me a price range and I was pleasantly surprised he charged me the lowest price! Thank you Chris!

Photos

Customer reviews

5.0 ★★★★★ 306 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Little Buddha Studios 4K14 reviewsTotal number of Google reviews Little has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Timely and quick, reasonable prices

Response from the owner · 2 days ago

Appreciate the 5 star review. I do my utmost to ensure great quality and the customer is happy. Until next time take care.

Debbie Bruno4 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I reached out to Loyalty Landscaping & Hauling to potentially demo and haul a shed that was in the process of collapsing. Chris came to provide an estimate. He examined the shed and made the recommendation to have it removed. He scheduled the date and time. Chris was on time. He was quick, careful, and clean. Very, very professional and more importantly kind and listened. I would highly recommend him to everyone. Please consider using Loyalty Landscaping & Hauling. He is honest, fair, and does an excellent job.

Response from the owner · 2 weeks ago

Thank you for the kind review. Professionalism is my number 1 quality in making sure the business survives. I expect this standard from anyone that works under me. Customers have enough stress in life and one of them shouldn't be junk. I do not like rushing my clients. Instead im patience with them and I love talking and getting to know them. Its true about what Loyalty believes in making customers into family. Again it was a pleasure meeting you and I hope we can continue this friendship in the near future 😊.

Lonnie Smiley1 reviewTotal number of Google reviews Lonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fast efficient service. Great Customer Service!! Arrived on time and finished very fast!! I would use Loyalty Landscaping again and again!! Great prices without the worries!! I Highly Recommend Loyalty Landscaping for all your cleanup jobs!!

Response from the owner · 2 weeks ago

Thank you sir. My vision is to serve all Fresno and surroundings with superb service. I know you are busy and I want to be in and out so you do not have to stress over trash and get back to your normal lives. Thank you for using me and hope to serve you again. Take care.

mai yang1 reviewTotal number of Google reviews mai has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris was efficient, on time, and gave the best rate out there. His professional work ethic shows in the hard work he does. I would recommend him to friends and families.

Response from the owner · 2 weeks ago

Your to kind. I do my best in ensuring in the junk removal field it stays professional. Yea even though we deal with junk we should honor our qoutes, show up and make the customer feel they are #1. Please feel free to contact me for future jobs 👍🏾👍🏾👍🏾.

Jes1 reviewTotal number of Google reviews Jes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great same day service, reliable and fast, offering an excellent deal.

Response from the owner · 3 weeks ago

THANK YOU!!!!! I try to tailor fit my prices that makes sense to both business and customer. In the end we both win. It was a pleasure meeting you and hope to do business in the near future 😊.

Jacquelynn PiersonLocal Guide · 23 reviewsTotal number of Google reviews Jacquelynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Blessing!!!!

Response from the owner · 4 weeks ago

That one word means so much. Thank you fir the 5 stars and allowing me to take care you.

Amani Carter1 reviewTotal number of Google reviews Amani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Second time using their service 100% amazing and just as fast as it was the first time. Extra amazing since our neighborhood doesn't qualify for the fresno clean up day and we need a company thats reliable!

Response from the owner · a month ago

Its always a pleasure. What makes me super happy is having repeat clients that keep coming back. Im happy you can depend and call on us to provide excellent services for you ❤️❤️❤️.

Sherri DeBarge-Smith5 reviewsTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our yard looks absolutely amazing! What a difference! Thank you for your wonderful help on such short notice! We appreciate you!

Response from the owner · a month ago

No worries. That is our job to make sure we get it done on time ACCORDING to your schedule. Happy we made you happy 😊.

Carmela LeBlanc2 reviewsTotal number of Google reviews Carmela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so amazed at how quickly Chris came and removed an old stove for me. He quoted me a price range and I was pleasantly surprised he charged me the lowest price! Thank you Chris!

Response from the owner · a month ago

Hey there. I value integrity. Part of integrity is honesty. When I speak to my customers I make sure communication is open and they understand from start to finish. This job was eazy and for that i was not going charge you an arm and leg to dispose of it. In the end, I gained a customer and no overpriced unfair qoute can get. I'll always be here to help if you need me. Thank you.

Lynne Pietz6 reviewsTotal number of Google reviews Lynne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris did a terrific job of hauling an old platform bed away for a reasonable price. Came when he promised, charged what he said he would. Highly recommend!

Response from the owner · a month ago

Thank you very much. I maybe a 1 man show but I want my customers to experience as though they're dealing with a corporation. Being professional, fair and honest is my motto. Ty for trusting me and my worker in your home. Until next time take care. 😊

Loyalty Landscape and Hauling - Junk Removal Fresno on Google Maps →

Business details