iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 32 pet trainersiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★309 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Lucky Star Dog Training five out of five stars based on 309 reviews. Customers frequently praise the three-week board and train program, noting significant improvements in leash manners, jumping, and off-leash recall. The business is described as personal rather than institutional, with trainers providing detailed communication, photos, and simple home instructions. Some clients mention the cost as a hesitation, though they generally view the investment as worthwhile. The owner responded to 13% of the reviews.
Google rating: 5.0 out of 5 from 309 reviews (100% five-star).
Reviews on this page: 309 Google reviews (303 with written comments, 104 with photos).
Owner responses: the business replied to 13% of reviews.
Most recent review: September 22, 2026.
Service: Pet Trainer serving Austin, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other pet trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Lucky Star Dog TrainingPet Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lucky Star Dog Training: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lucky Star Dog Training: 99/100 on this factor. Category median: 89.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lucky Star Dog Training: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lucky Star Dog Training: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lucky Star Dog Training: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–
Bar = this company · dark tick = category median.
Star ratings
309 Google reviews we collected
5.0of 5
5 stars309100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 303 written reviews
94%praise
Praise49194%
Complaints296%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1757%
Reasonable1240%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend13726%
Staff & attitude10520%
Communication7214%
Quality & results6112%
Honesty & trust6112%
Speed & response499%
Price & value357%
What customers talk about
We read 303 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We could not be happier with the experience, and we recommend them wholeheartedly to anyone looking to give their dog the best possible start.”
“Short Review: I cannot recommend Lucky Star enough!”
“I loved getting updates during the 3week board and train, and they were always kind and quick to answer every question.”
“Jen and Aaron are extremely knowledgeable, have great communication, and truly care for your dog.”
“Before training, she was smart but really stubborn — no recall, ignored us constantly, and was tough to manage.”
“Erin & Jennifer did an outstanding job in training our girl “Doris” for 3 weeks at their home.”
“…and I was hesitant on pulling the trigger for a LOOONG time due to a terrible experience I had in the past.…”
“She now listens on command and I genuinely can't get enough of taking her out, which is a huge change from before (non-stop barking and pulling).”
“Blue is still the same sweet, playful, cuddly puppy we fell in love with, but now he is also confident, responsive, and such a joy to take anywhere.”
“This training was worth every penny and we will continue to do refreshers and boarding.”
People customers mention
Jen151 reviews
Aaron55 reviews
Jennifer49 reviews
Jenn15 reviews
Shepherd7 reviews
Board6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lucky Star Dog Training for 4 kinds of job. Pick one to see what they paid and said.
Emily8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The reviews were spot on… we got OUR dog back and better than ever! And I mean our same spunky, silly girl but with a little less sass and a lot more love. Thank you Aaron and Jen!
Dog boarding with trainingDog boardingDog training
Matt8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our dog came back from Board and Train so well behaved. Aaron and Jennifer are incredible! Felt much better and more personal than a company with a big sterile kennel/facility. Would highly recommend.
Great priceDog boarding with training
Brian3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Erin & Jennifer did an outstanding job in training our girl “Doris” for 3 weeks at their home. We dropped off a 14 month old Australian Labradoodle that had no training at all and was continuously jumping on people wanting to play. After only 3 weeks of their training, we received back a totally different bog!. She…
Great priceDog boarding with training
Kirk8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jennifer and Aaron are amazing. They worked with me and my golden retriever, Mavis, on a three week board and train. Prior to training Mavis was your typical over excitable golden. She loved everyone and everything too much, if you know what I mean. Now I have a dog who can be with the family full time instead…
Great priceDog boarding with training
AmyLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Our puppy is now a perfectly well behaved, playful little angel! We sent our mini golden doodle to Jen and Aaron around 6 months. It was life changing! For us and for our pup. Jen and Aaron are extremely knowledgeable, have great communication, and truly care for your dog. I could recommend them more!
Reasonable priceDog training
Montana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Wow, I would give 10 stars if I could! Our lab puppy was trained by Aaron and Jen and it totally changed our lives. She has always been the sweetest dog but needed boundaries and to learn how to live in our house with lots of commotion. We have been blown away by how she is thriving at home with the skills she’s…
The reviews were spot on… we got OUR dog back and better than ever! And I mean our same spunky, silly girl but with a little less sass and a lot more love. Thank you Aaron and Jen!
Services: Dog boarding with training, Dog boarding, Dog training
Response from the owner · a month ago
Haha! Sass is 💯 true!!! We loved working with you guys and are so happy you liked our training! Have fun, this is just the beginning!
Matt Wong8 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Our dog came back from Board and Train so well behaved. Aaron and Jennifer are incredible! Felt much better and more personal than a company with a big sterile kennel/facility. Would highly recommend.
Price assessment: Great price
Services: Dog boarding with training
Response from the owner · a month ago
Hi Matt!! Thank you so much for the review! We can’t wait to see you guys again!
Brian Chinnock3 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Erin & Jennifer did an outstanding job in training our girl “Doris” for 3 weeks at their home. We dropped off a 14 month old Australian Labradoodle that had no training at all and was continuously jumping on people wanting to play. After only 3 weeks of their training, we received back a totally different bog!. She was well behaved, followed commands and better yet, she didn’t jump anymore. It’s only been 1 week since we picked her up and we are already able to walk her down the street without a leash. I would totally recommend them with 5 stars.
Great Job you guys!!!!!
Brian & Amy Chinnock
Price assessment: Great price
Services: Dog boarding with training
Kirk Lewis8 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
Jennifer and Aaron are amazing. They worked with me and my golden retriever, Mavis, on a three week board and train. Prior to training Mavis was your typical over excitable golden. She loved everyone and everything too much, if you know what I mean. Now I have a dog who can be with the family full time instead of in a crate. A pet I can walk without a leash and recall is incredible. Thanks Aaron and Jen for transforming my girl. She’s a happier dog because of the training
Price assessment: Great price
Services: Dog boarding with training
Ali L8 reviewsiTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Words cannot express how thankful I am to Aaron and Jen - they are miracle workers!! They have made a night and day difference with my pup. She now listens on command and I genuinely can't get enough of taking her out, which is a huge change from before (non-stop barking and pulling). She is the most well behaved, eager to please dog I could hope for. She is still her fun, spirited self and loves to run/pounce/chase squirrels but now she knows there is a time and a place for that with the "FREE" command. Having her calm by my side on walks in a true heel is incredible, and being able to head to a park and let her off leash confidently to play and explore has opened up our world.
I am beyond excited for this next chapter with my dog. Aaron and Jen are phenomenal at what they do and their passion shines through in everything. I loved getting updates during the 3week board and train, and they were always kind and quick to answer every question. I only wish I'd found them sooner so I could've given my previous dogs this same experience.
Thank you Jen and Aaron!
Services: Dog boarding with training
Response from the owner · 2 months ago
Thank you for your kind words!!! We loved working with you guys and are so excited to see how she progresses!!!
Ashley Beasley2 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
We cannot recommend Lucky Star Dog Training & Boarding enough! Our one-year-old Boston Terrier, Darla, is the sweetest girl, but before training, she struggled with distractibility, impulsivity, and excitement. She could also be quite demanding, which made everyday life a bit more challenging.
Walks were a chore in her first year. She would constantly lay flat, get distracted, or lose focus. She frequently jumped on people to greet them, which became a concern when we had small toddlers around. At home, she would incessantly use her paws to demand pets and would often steal belongings and run off with them.
Since completing her training, our days at home have been filled with so much more peace! Darla relaxes beautifully in her “place” near us, and she is an absolute ROCK STAR on walks. She hasn’t used her paws to claw at us for attention even once since coming home, and her jumping and stealing-and-running habits have completely stopped.
We will say that we have been consistent about continuing her training at home, but the foundation Lucky Star built with her has made continuing her training a breeze. We’ve actually thoroughly enjoyed the process and spending intentional time with her since she’s been home.
We are so grateful for the transformation in Darla and for the skills we’ve learned along the way. I would recommend Lucky Star again and again. We will absolutely be using them for boarding in the future, and if we ever need training services again, they will be the first people we call.
Price assessment: Reasonable price
Services: Dog boarding with training, Dog boarding
Response from the owner · 2 months ago
Yay!! Go Darla!!! We are grateful that you trusted us to do the board and train and are so happy that she is doing so well! See you soon!
Amy CollinsLocal Guide · 13 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Our puppy is now a perfectly well behaved, playful little angel! We sent our mini golden doodle to Jen and Aaron around 6 months. It was life changing! For us and for our pup. Jen and Aaron are extremely knowledgeable, have great communication, and truly care for your dog. I could recommend them more!
Price assessment: Reasonable price
Services: Dog training
Maria Paula Mora7 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
We truly cannot recommend Lucky Star Dog Training enough. Sending Blue for board and train was hands down the best investment we could have made for him.
The transformation has been incredible. Blue is still the same sweet, playful, cuddly puppy we fell in love with, but now he is also confident, responsive, and such a joy to take anywhere. One of the biggest changes we noticed is that he is no longer attached only to me. He has built such a wonderful bond with my husband, and it has been amazing to watch. It has made life so much easier and more enjoyable for all of us.
Since completing training, we have traveled with Blue, and he has been incredible every step of the way. He behaved beautifully at the airport, on the plane, at the beach, and throughout our entire trip. Being able to confidently take him anywhere has completely changed our lives. He listens so well while still being the same happy, playful, affectionate dog we have always known.
I also want to mention something that I was honestly very nervous about before training, the e-collar. I had a lot of concerns and was worried about using one. Jen and Aaron took the time to explain everything, introduce it the right way, and teach us how to use it fairly and consistently. Now I completely understand that it is not about the collar itself. It is about the communication and the foundation behind it. Blue is not afraid of it at all. He still gets excited for walks, loves training, and is just as cuddly, goofy, and full of personality as ever. It has simply given us a way to communicate with him clearly while giving him so much more freedom.
We are so grateful to Jen and Aaron. Thank you for caring so much about your dogs and for setting both the dogs and their owners up for long term success. We could not be happier with the experience, and we recommend them wholeheartedly to anyone looking to give their dog the best possible start.
Services: Dog training
Montana Lee4 reviewsiTotal number of Google reviews Montana has written across all businesses on Google Maps, not just this one.
Wow, I would give 10 stars if I could! Our lab puppy was trained by Aaron and Jen and it totally changed our lives. She has always been the sweetest dog but needed boundaries and to learn how to live in our house with lots of commotion. We have been blown away by how she is thriving at home with the skills she’s learned and how much more fun it is to have her with us when we’re out and about. This training was worth every penny and we will continue to do refreshers and boarding. Highly recommend Lucky Star!
Services: Dog boarding with training, Dog training
Response from the owner · 3 months ago
Thank you so much Montana!
We are so happy that you are happy with Pearl’s training and can’t wait to have her stay with us again!
kyle parchman7 reviewsiTotal number of Google reviews kyle has written across all businesses on Google Maps, not just this one.
Before attending the 3 week board and train Rex was a happy goofy off the wall puppy. He didn’t understand that not everything was a threat that needed a good barking at. On walks he would bark at people, chase after anything that moved and frequently not listen to me when I would say no. I arrived for pickup and Aaron showed me what he had learned, he not only listened he was eager to follow the instructions!! I was shocked to say the least. He not only listens to commands but he’s even happier and goofier than before, I now have the confidence to take him anywhere, the training is a game changer and the e collar isn’t an enemy it’s a way to communicate! If anyone is on the fence about doing the b&t pull the trigger!! You and your pup will be much happier!!
Price assessment: Great price
Services: Dog boarding with training, Dog boarding, Dog training
