Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Lug Stars Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Lug Stars Junk Removal

Grove City, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 71 hauling services · 5.0★ from 548 Google reviews

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Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lug Stars Junk Removal is better than 97% of hauling services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lug Stars Junk Removal is better than 96% of hauling services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lug Stars Junk Removal is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lug Stars Junk Removal is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lug Stars Junk Removal is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lug Stars Junk Removal is better than 96% of hauling services.A
96

Reviews for your job

Customers hired Lug Stars Junk Removal for 8 kinds of job.

Lug Stars Junk Removal for construction debris removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Construction debris removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 41

All 11 Google reviews tagged “Construction debris removal”

Don't3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were great! They got everything hauled off much quicker than I expected. I had old, rotted wood from deck boards and railing replacement. They apologized for running late, even though they were still in the 2hr arrival window. Very professional and courteous! I highly recommend! :)

Construction debris removal+ Responsiveness+ Punctuality+ Quality
Colleen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Logan and Dave are very professional and personable. Cleaned up after loading. Nice doing business with them.

Construction debris removal+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Service was top-notch! I called them after hours, and they actually answered the phone. They scheduled to be here the next morning. They arrived on time and were extremely professional and efficient. I contacted three other companies and never heard back from any of them. These guys are professional, follow through…

Construction debris removal+ Responsiveness+ Punctuality+ Professionalism
Sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with them was great! They were professional from the first time that I contacted them until they left. They updated me when they were on their way and did a great job when they got here. I had a lot of construction debris from a shower/bath tear down. They hauled it all away and even swept the floor…

Construction debris removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were on time, professional and a pleasure to work with. Highly recomended!

Appliance removal & disposalConstruction debris removalJunk removal+ Punctuality+ Professionalism
Lucian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came same day and had everything cleaned up and out of my way! They were very professional and polite. Would 100% use again in the future

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal
Cinnamon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave and Logan are the best. Super fast and extremely helpful.

Construction debris removalFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
BrendaLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Company was on time, very professional, clean friendly and extremely kind..I will be re using their services!!!

Construction debris removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a lot old fence materials in the backyard. These guys were quick, professional, and did a great job on the removal. Highly recommend

Construction debris removalYard debris removal+ Responsiveness+ Punctuality+ Quality
SethLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fair priced, responsive and on time.

Construction debris removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Dianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Construction debris removal+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal35—
House & garage cleanouts25—
Furniture removal17—
Yard debris removal14—
Trash removal & disposal14—
Appliance removal & disposal11—
Construction debris removal11—
Electronic waste removal & disposal7—

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