Experts Reviews · Company report
Lug Stars Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Lug Stars Junk Removal

Grove City, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 71 hauling services · 5.0★ from 548 Google reviews

Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lug Stars Junk Removal is better than 97% of hauling services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lug Stars Junk Removal is better than 96% of hauling services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lug Stars Junk Removal is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lug Stars Junk Removal is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lug Stars Junk Removal is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lug Stars Junk Removal is better than 96% of hauling services.A
96

Reviews for your job

Customers hired Lug Stars Junk Removal for 8 kinds of job.

Lug Stars Junk Removal for furniture removal

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 48

All 17 Google reviews tagged “Furniture removal”

SusanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lug Stars Junk Removal is fantastic! Dave and Logan were efficient, professional, and friendly. I am a repeat customer and will continue to use their services. Thanks, again for a job well done!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
KarlLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great experience from the initial phone call to the end of the pickup. I was contacted within minutes of reaching out. The chargers were plainly stated and very reasonable. Two workers showed up on time, two days after I called. They looked at the job, confirmed costs and got right to work. They worked non stop and…

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
raman5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people to work with. Very professional. They completed the project on time with quality. Thank you very much Dave

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
roberta10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed with Lug Stars Junk Rmoval!! Nice , good clean men that were very professional. Great pricing.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Cost was way to much for 20 min. Work then they asked for a tip , not a good value would not use them again

Furniture removalHouse & garage cleanouts− Value
KenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are absolute legends!! They took what would have been days worth of work for me and friends and knocked it out in a few hours. Looooove having all the junk I have accumulated over the years out of my house.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

For some time we had wanted to remove a large and heavy TV cabinet from our house as well as an old dehumidifier and dishwasher. They didn’t hesitate to go into our crawl space for large unused items. Lug Stars was the perfect group for our needs. They quickly and easily handled all the hard work for a reasonable…

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend their service, fair price, friendly, efficient and kept me informed of any issues.

Furniture removal
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company is the best !! Honest dependable and caring And they get the job done quickly ! Hire them for the best experience !!!

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal
TomLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When I called them in the morning he was able to fit us in on the schedule for 4 to 6. They finished the earlier job, gave me a call and was finished by 3pm I would recommend Lug Stars to anybody looking to get the job done. Dave and Logan are a great team that works together!! Thank You

Donated goods pickupFurniture removal+ Punctuality+ Professionalism
Lucian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came same day and had everything cleaned up and out of my way! They were very professional and polite. Would 100% use again in the future

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These gentlemen came quickly when called, looked and worked professional and performed the services completely and efficiently! I cannot recommend them highly enough! Thanks for the job well done!

Furniture removal+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Lug Stars. They were extremely helpful not only with the furniture removal but with getting my huge treadmill out of the house! I highly recommend!

Furniture removal+ Responsiveness+ Punctuality+ Quality
Cinnamon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave and Logan are the best. Super fast and extremely helpful.

Construction debris removalFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
ThomasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave and Logan were amazing! They came, gave a very fair estimate, and completed the work the same day. They removed a swing set and some yard debris and had it done in about 2 hours (maybe less). I would highly recommend them. My wife also loved that they had on matching uniforms and the truck was clean and professional looking.

Furniture removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love, love, love! Just finished moving out of our rental and Lug Star was SO GREAT. 10/10 experience!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Zach3 years ago★★★★★

Rating only, no written review.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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