Analyzing 6,627,0246.6M ReviewsFor 18,48118.5K Experts

Experts Reviews · Company report
Lug Stars Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Lug Stars Junk Removal

Grove City, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 71 hauling services · 5.0★ from 548 Google reviews

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Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lug Stars Junk Removal is better than 97% of hauling services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lug Stars Junk Removal is better than 96% of hauling services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lug Stars Junk Removal is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lug Stars Junk Removal is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lug Stars Junk Removal is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lug Stars Junk Removal is better than 96% of hauling services.A
96

Reviews for your job

Customers hired Lug Stars Junk Removal for 8 kinds of job.

Lug Stars Junk Removal for trash removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 34

All 14 Google reviews tagged “Trash removal & disposal”

SusanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lug Stars Junk Removal is fantastic! Dave and Logan were efficient, professional, and friendly. I am a repeat customer and will continue to use their services. Thanks, again for a job well done!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are absolute legends!! They took what would have been days worth of work for me and friends and knocked it out in a few hours. Looooove having all the junk I have accumulated over the years out of my house.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Tristan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience, communicated well, very friendly and polite, did a great job.

Trash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Sean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are top notch. Professional and careful. Would highly recommend

Trash removal & disposal
Teresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were prompt, accommodating and very friendly. They were easy to work with and fast. Would definitely recommend them!!

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Professionalism
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and prompt removal. They offered an estimate before starting and very very close to it. Highly recommended!

House & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company is the best !! Honest dependable and caring And they get the job done quickly ! Hire them for the best experience !!!

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal
Stevie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Punctual and professional - our go to here at Stevie B Construction!

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Cinnamon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave and Logan are the best. Super fast and extremely helpful.

Construction debris removalFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
BrendaLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Company was on time, very professional, clean friendly and extremely kind..I will be re using their services!!!

Construction debris removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
SethLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fair priced, responsive and on time.

Construction debris removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Chuck6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Dave within an hour they were at my apartment building. We are updating the kitchen and needed to dispose of old cabinets countertops and sinks. There were also articles left in the basement by former tenants. All items were removed carefully and placed in truck in a very timely manner. The price was…

Trash removal & disposal
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave was very professional, reasonably priced and on time. I will have him return at a later date to remove more items from my garage. I am very pleased and will highly recommend their services. D. Oliver

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Zach3 years ago★★★★★

Rating only, no written review.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal35—
House & garage cleanouts25—
Furniture removal17—
Yard debris removal14—
Trash removal & disposal14—
Appliance removal & disposal11—
Construction debris removal11—
Electronic waste removal & disposal7—

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