Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Lydia’s Fashion & Design Boutique logo

Lydia’s Fashion & Design Boutique

Clothing alteration service · Bartlett, TN · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%77+21.7Replies to reviews 8%40+3.3Experts Score= 74Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 31 closet designersPosition by Experts Score among all companies we track in this category. · better than 10%
4.7 ★★★★★ 33 Google reviews · 20 photos
82%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
15%reviews answered by the owner
May 2026latest review
📞 Call (901) 475-1867Request a call backWebsite ↗

Lydia’s Fashion & Design Boutique at a glance

Google reviewers rate Lydia’s Fashion & Design Boutique 4.7 out of 5 based on 33 reviews, with the owner responding to 15 percent of them. Customers frequently praise the reasonable pricing, timely service, and quality alterations for items like wedding dresses and curtains. The boutique also offers clothing sales, tuxedo rentals, and tax preparation. While most feedback highlights the friendly atmosphere, two one-star reviews criticize the staff for laughing at a customer regarding a late alteration request instead of apologizing.

  • Google rating: 4.7 out of 5 from 33 reviews (82% five-star).
  • Reviews on this page: 33 Google reviews (20 with written comments).
  • Owner responses: the business replied to 15% of reviews.
  • Most recent review: May 6, 2026.
  • Service: Closet Designer serving Bartlett, Tennessee.

Data from Google, last updated October 31, 2026.

Score profile vs other closet designers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction77Reliability77Craft & service–Value–Momentum100Replies to reviews40Satisfaction: 77 (median 94)Reliability: 77 (median 93)Momentum: 100 (median 100)Replies to reviews: 40 (median 84)
This companyCloset Designers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lydia’s Fashion & Design Boutique: 77/100 on this factor. Category median: 94.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lydia’s Fashion & Design Boutique: 77/100 on this factor. Category median: 93.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lydia’s Fashion & Design Boutique: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lydia’s Fashion & Design Boutique: 40/100 on this factor. Category median: 84.C
40

Bar = this company · dark tick = category median.

Star ratings

33 Google reviews we collected

  • 5 stars2782%
  • 4 stars412%
  • 3 stars13%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise1594%
  • Complaints16%

Topic share

How often each topic comes up in the written reviews

  • Quality & results531%
  • Price & value425%
  • Staff & attitude319%
  • Would recommend319%
  • Speed & response16%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Perfect service, perfect prices, amazing results, Lydia’s relly cool too.”
  • “Her prices are reasonable and I'd definitely recommend her shop.”
  • “Always so friendly and inviting atmosphere.”
  • “I highly recommend her services.”
  • “Done in a timely manner”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

AmyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Perfect service, perfect prices, amazing results, Lydia’s relly cool too. She’s also a great Salsa dancer!

Vernette12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent customer service, clean & neat place, beautiful clothes & items for men and women for different occasions. Great alterations. 👍 🤝💪👍😊Thank you for assisting me in formal events & traveling attire. Like my sprinkling shoes. Me & My recommend this place hands down. Ms. Lydia is one of the best in our area.

VernettaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

She stays very busy, but when you get her, it's pleasant & pleasing. Excellent wk. Great customer service

CathyLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lydia does a great job with her alterations. Her prices are reasonable and I'd definitely recommend her shop. She also has clothing and other items for purchase.

CatLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great customer service...fashionable selections. Alterations on site, offers tuxedo rental service... and Spanish speaking person available.

GeneLocal Guide · 249 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A wonderful women's boutique, excellent alterations for purchases, or things from your closet that need alterations or repairs; and tax return preparation and accounting. Check her hours and call for an appointment.

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Photos

Customer reviews

4.7 ★★★★★ 33 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Amy Forsythe-WoodLocal Guide · 39 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect service, perfect prices, amazing results, Lydia’s relly cool too. She’s also a great Salsa dancer!

Response from the owner · a year ago

thanks Amy

Calvin Edwards3 reviewsTotal number of Google reviews Calvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend her services.

Response from the owner · a year ago

thanks

Janet HillLocal Guide · 51 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great attention to details . Done in a timely manner

Vernette Beard-Abernathy12 reviewsTotal number of Google reviews Vernette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service, clean & neat place, beautiful clothes & items for men and women for different occasions. Great alterations. 👍 🤝💪👍😊Thank you for assisting me in formal events & traveling attire. Like my sprinkling shoes. Me & My recommend this place hands down. Ms. Lydia is one of the best in our area.

Vernetta BeardLocal Guide · 53 reviewsTotal number of Google reviews Vernetta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She stays very busy, but when you get her, it's pleasant & pleasing. Excellent wk. Great customer service

Cathy L. JohnsonLocal Guide · 105 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lydia does a great job with her alterations. Her prices are reasonable and I'd definitely recommend her shop. She also has clothing and other items for purchase.

Lisa NastLocal Guide · 797 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lydia did alterations to my wedding dress. Great work! Very grateful!

Amanda Semernezski7 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always so friendly and inviting atmosphere. Cutest clothes ever

Cat CarpenterLocal Guide · 52 reviewsTotal number of Google reviews Cat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service...fashionable selections. Alterations on site, offers tuxedo rental service... and Spanish speaking person available.

SD LittlesLocal Guide · 38 reviewsTotal number of Google reviews SD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ms. Lydia is amazing and is our go to place now for all alterations needed!

Lydia’s Fashion & Design Boutique on Google Maps →

Business details