Countertop contractor · Albuquerque, NM · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%97+27.4Replies to reviews 8%97+8Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 30 countertop installersiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★110 Google reviews
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate M & R Marble and Granite LLC five stars based on 110 reviews, with the owner responding to 98 percent of them. Customers frequently cite punctual installation, efficient communication, and reasonable pricing for granite and quartz countertop projects. Recurring themes include professional service, attention to detail during templating and fabrication, and helpful material selection. The excerpts provided contain no low-star reviews, so no common criticisms are evident in this dataset.
Google rating: 5.0 out of 5 from 110 reviews (97% five-star).
Reviews on this page: 110 Google reviews (100 with written comments, 32 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 19, 2026.
Service: Countertop Installer serving Albuquerque, New Mexico.
Data from Google, last updated November 2, 2026.
Score profile vs other countertop installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
This companyCountertop Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M & R Marble and Granite, LLC: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M & R Marble and Granite, LLC: 97/100 on this factor. Category median: 90.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M & R Marble and Granite, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M & R Marble and Granite, LLC: 97/100 on this factor. Category median: 63.A
97
Bar = this company · dark tick = category median.
Star ratings
110 Google reviews we collected
5.0of 5
5 stars10797%
4 stars22%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 100 written reviews
99%praise
Praise20399%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5225%
Staff & attitude4321%
Would recommend3618%
Speed & response3417%
Price & value2412%
Communication147%
Honesty & trust21%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Maria was an exceptional communicator during the whole process-prompt, thorough and very helpful.”
“They were knowledgeable, reasonably priced, efficient, and professional.”
“We’re extremely happy with how everything turned out and would highly recommend them!”
“Great price, friendly owners, great service, professional, quick to install, clean installation?”
“The quartz looks beautiful, and their pricing was very reasonable.”
“They were easy to work with, had excellent customer service, and completed the demo and installation in less than 3 hours.”
“Maria is easy to work with, professional, knowledgeable and reliable.”
People customers mention
Raul24 reviews
Maria14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired M & R Marble and Granite, LLC for 1 kind of job. Pick one to see what they paid and said.
KKirk6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We definitely made the right choice, picking M & R Marbel and Granite to do our countertop. They work with us through every step. Their installation crew was excellent.
SSandraLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with this company! They were easy to work with, had excellent customer service, and completed the demo and installation in less than 3 hours. They also handled the plumbing and installed our new workstation sink, which made the whole process incredibly convenient. The quartz looks…
MMindy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Our quartz kitchen countertops look great! We are very happy! Our overall experience with M & R Marble & Granite was very positive. They were knowledgeable, reasonably priced, efficient, and professional. Maria was an exceptional communicator during the whole process-prompt, thorough and very helpful. She provided…
KKarlaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Maria and Raul were a pleasure to do business with. Coincidentally, we were telling friends and relatives about our upcoming project and two of them recommended M & R AFTER we had already decided to use them. Raul and his crew were picky and exacting, making sure everything was just right. The fabrication of the…
BBobbea3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great price, friendly owners, great service, professional, quick to install, clean installation? Responded to calls and issues immediately. Would highly recommend for your needs!
DDavid9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
An excellent company for all granite countertops. We have used them several times and they are our go to company. Excellent job and they get it right the first time.
We definitely made the right choice, picking M & R Marbel and Granite to do our countertop. They work with us through every step. Their installation crew was excellent.
Response from the owner · a week ago
Thank you so much for the wonderful review! We are thrilled to hear that you love your new countertops and that our team took great care of you from start to finish. Our installation crew takes immense pride in their craft, and they will be so happy to hear your compliments. We truly appreciate you choosing M & R Marble and Granite!
S
Sandra MontesLocal Guide · 25 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
We had a great experience with this company! They were easy to work with, had excellent customer service, and completed the demo and installation in less than 3 hours. They also handled the plumbing and installed our new workstation sink, which made the whole process incredibly convenient. The quartz looks beautiful, and their pricing was very reasonable. We’re extremely happy with how everything turned out and would highly recommend them!
Response from the owner · a week ago
We love hearing feedback like this! Providing excellent customer service and efficient, high-quality work is exactly what we strive for at M & R Marble and Granite. We're delighted that we could get your demo, installation, plumbing, and workstation sink completed so quickly. Enjoy your beautiful new kitchen, and thank you so much for recommending us to others! Another thing we love the before and after picture. We appreciate that so much.
M
Mindy1 reviewiTotal number of Google reviews Mindy has written across all businesses on Google Maps, not just this one.
Our quartz kitchen countertops look great! We are very happy! Our overall experience with M & R Marble & Granite was very positive. They were knowledgeable, reasonably priced, efficient, and professional. Maria was an exceptional communicator during the whole process-prompt, thorough and very helpful. She provided good follow-up when our slab was on back order from the manufacturer. Scheduling was easy and the entire project from start to finish was smooth and timely. I highly recommend this company!
Response from the owner · a week ago
We love hearing reviews like this! Navigating product backorders can be tricky, but our team always strives to make the scheduling and installation process as seamless as possible. We are incredibly proud of Maria for her exceptional communication throughout your project. Thank you for recognizing our efficiency and professionalism, and thank you for recommending M & R Marble and Granite!
K
Karla DeGroftLocal Guide · 15 reviewsiTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
Maria and Raul were a pleasure to do business with. Coincidentally, we were telling friends and relatives about our upcoming project and two of them recommended M & R AFTER we had already decided to use them. Raul and his crew were picky and exacting, making sure everything was just right. The fabrication of the granite in some tricky areas was spot on. The matching of the flow of the granite was beautifully done and the seams, very few, are hard to see. The clean up after all was done was beyond our expectations. We are so happy with our gorgeous counters. Thank you Maria and Raul and crew .
Response from the owner · a week ago
Thank you for taking the time to leave such a detailed and wonderful review! We are thrilled to hear that you had an exceptional experience with Maria, Raul, and our installation crew. Your high recommendation to friends and family means the world to us. Thank you for your business!
B
Bobbea Burnette Cadena3 reviewsiTotal number of Google reviews Bobbea has written across all businesses on Google Maps, not just this one.
Great price, friendly owners, great service, professional, quick to install, clean installation? Responded to calls and issues immediately. Would highly recommend for your needs!
Response from the owner · 4 months ago
Thank you for your 5-Star review. We appreciate you. God bless and enjoy your countertops.
D
David Guerrero9 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
An excellent company for all granite countertops. We have used them several times and they are our go to company. Excellent job and they get it right the first time.
B
Bailey StringerLocal Guide · 16 reviewsiTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
M&R got my granite countertops installed less than 2 weeks after I went in and picked them out. They did a wonderful job with installation, my kitchen looks fantastic! Maria is lovely to work with 😊
P
P ZLocal Guide · 18 reviewsiTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
This is the second time we’ve used M and R marble and granite! They are a superb team! They are very responsive and do everything from great templating assuring we always get the colors etc we want in the right places. We’ve also referred them to our neighbors who used them as well and were very pleased. It seems that so many companies do not have the follow through and ethics that were present years ago. But Maria and Raul are definitely the exception! Absolutely awesome! Here’s a pic of our latest granite on our outdoor bbq that they did for us. Thank you Maria and Raul! Love it
Response from the owner · 11 months ago
Thank you for your continued support! We’re always happy to see you, and we’re thrilled that you continue to have such positive experiences with us. Loyal customers like you are the backbone of our business, and we can’t wait to welcome you back again for future projects. Thank you for your referrals we appreciate you.
E
Eileen NovarraLocal Guide · 18 reviewsiTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Raul and Maria were fantastic to do business with. Professional, informative, quick turnaround on project from start to finish. The crew that helped on the installation were fantastic as well. Highly recommend. They also referred me to a subcontractor for tile work. Very happy with the tile installation by the subcontractor as well. A+++ Job
Eileen Novarra
Response from the owner · 11 months ago
Thank you for taking the time to give your feedback working with us. We appreciate you. Enjoy your countertops. They turned out so beautiful.
M
Melissa Ybarra7 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Referred to M & R Marble and Granite from a friend. Set an appointment & had my new countertops installed within ONE week. Professional service, helpful service within my budget, their crew is fantastic, great communication by phone, text & email. Quick scheduling as I was trying to get this update done by Thanksgiving. Phenomenal service, couldn’t be happier with my new kitchen countertops! Thank you!
Response from the owner · a year ago
Hi Melissa! Thank you for taking the time to give us a 5-star review. We appreciate you. Enjoy your your beautiful renewed kitchen countertop.
